Would like to thank the assembly team (Karthi, Suri, Jingbin) for the wonderful installation of my custom made bed frame cum storage cabinet. They are all very professional and very precise in assembling the custom made furniture. More importantly, they are extremely friendly as well. Greatly appreciative of all of their efforts and the experience. 😊
We bought our sofa from Picket and Rail and love it. Jack spoke with us explaining the different leather types with pros and cons. Very knowledgeable and experienced indeed ! They have nice furniture pieces and colour choices. We have visited many furniture shops (even covered all of Tan Boon Liat building) looking for our sofa and we found the one at Picket & Rail the most comfortable, practical and most reasonably priced. They also held our order for a few months till we moved into our new home. Prompt response to our questions too. Excellent service! Keep up the good work ! I highly recommend a visit to this shop for your furniture purchase.
Suri & Karthi team did really well on builiding the custom bed & wardrobe!! Execution was done very efficiently and orderly, with minimum mess made. The team is very friendly and accommodating, thank you so much for all the hardwork!!
We recently bought a few key pieces to furnish our bedroom and set up a small home office area, and we're extremely pleased with our buys. The overall finish and quality across all the furniture are excellent. The Floating Low Platform King Bed Frame (and the Inkagu ShinJu X-Air Gel Memory Foam Mattress we got with it) is a really nice piece. Its low profile makes our room feel modern and airy, and the build is solid and reliable. For the small work area, the Rainie Desk is just perfect. It offers a clean, functional workspace and we absolutely love the subtle mid-century modern tones it brings to the corner. We also picked up the Sivian Dining Chair. It's solidly constructed and truly a beautiful, refined accent piece, though we ended up getting a more ergonomic chair for full-time office work. A quick note on logistics: You do have to be patient! Delivery was delayed due to container issues, but the team was great, and communication was prompt. They kept us well-informed throughout the process. When the delivery team arrived today, they were efficient, highly professional, and extremely friendly while assembling the bed. They made sure everything was set up perfectly. Overall, we're very happy with the quality of the furniture and the service we received.
Very pleased with the whole customer service experience, from sales to the delivery. Very professional and the tatami platform was indeed of good quality.