Advantage Medical Group Parkway Parade ✓ ACRA Verified

SueLyn Cheang ★★★★★

5 months ago

Amazing! Dr Vivyan was super professional and super skilled. Came here for a medical check up as a person who is deadly afraid of needles but she did the blood draw in less than 20 seconds and it was legitimately painless. Super super happy will definitely come back to her! The other members of staff are super friendly and professional too. Their WhatsApp chat is very helpful in recommending practical solutions and the best packages. 💯

Nuri'zzati Ali ★★☆☆☆

5 months ago

I booked an appointment for my shoulder on 26/11/25, and the appointment confirmation via email was prompt and efficient. The clinic environment itself was quiet, clean, and comfortable. However, I was quite taken aback by the service and attitude of the medical receptionist/clinic assistant/nurse. When I handed over my IC, she immediately said, “You’re under this insurance (company insured card) right? Then we won’t do your X-ray here. We will refer you to somewhere else. If you do it here, you have to pay yourself.” That was fine, so I proceeded to clarify where the referral location would be and whether it could be done on the same day. She mentioned Orchard. I then asked, “Can I do it here then?” — which clearly implies I was willing to pay out-of-pocket. Instead of a normal explanation, she responded in a rude and dismissive tone along the lines of, “Can do here but you pay yourself la.” Considering I was already in pain, the attitude and service were completely unnecessary, especially at a clinic with such strong reviews. It made the experience much more stressful than it needed to be. This kind of attitude is unacceptable, especially when patients are already in pain and seeking help. The clinic should inform patients in advance—especially in the confirmation email—that those under company insurance will be referred out for X-rays. Also, being on a GP panel, it’s unclear why such inconvenience is necessary. On a positive note, the doctor and X-ray technician were excellent: professional, reassuring, and very pleasant to deal with. Overall, great doctors but front-desk service needs serious improvement.

Ian How ★☆☆☆☆

6 months ago

⚠️ Disappointed with Parkway Parade Medical Centre (Advantage Medical Group) – 26 May 2025 ⚠️ Had a really disappointing experience during my scheduled LTA medical check-up at Parkway Parade Medical Centre. Upon arrival, I was told by the receptionist to sign all sections of the medical form — including those meant for after the doctor's consultation. When I asked if it was appropriate to sign before seeing the doctor, her response was, “You still have to sign after seeing the doctor, right!” This didn’t sit well with me, and I chose not to sign until after the consultation. It just felt wrong being told to sign official medical documents prematurely. The receptionist had no name tag, and I didn’t ask her name to avoid making things worse. But this kind of instruction from front-line staff is concerning — especially for regulated processes like LTA medical exams. I followed up with an email complaint to Advantage Medical Group… but received no reply to date. Honestly, I can’t recommend this clinic based on this experience. If this is how medical compliance is handled, it raises serious concerns. Just sharing my experience so others are aware.

Chris ★★★★★

3 months ago

Good clinic. Staff are professional. Reception Angeline was extremely helping and accomodating. Overall a very pleasant experience.

N'drew- Ng ★★☆☆☆

2 months ago

Front desk is rude in person and on the phone, when I went to the wrong building. It was a genuine mistake. Later I found out her name is Jaclyn. Came here to do an X-ray. Nothing notable and it was a standard procedure.