Anteh Dispensary Geylang ✓ ACRA Verified

Audrey Chan ★★★★★

3 months ago

I did my LPA Certification here. Prompt and spontaneous service by staff team Miss Diyana, Miss Angel, Miss Andrea and Miss Yoga. Shout out to Miss Diyana whom is very patience and knowledgeable in explaining the LPA process to me and my mum. Dr Chai also assured us that we can always get back to them with any questions. The clinic is situated at neighbourhood area making it affordable and convenient for all. Their medical standard is top notch. When I was there to do my LPA, I observed that as soon as a patient was there due to any flu like symptoms they immediately request them to put on a mask. Thank you for the spontaneous and thoughtful service.

ram_varma 30 ★☆☆☆☆

3 months ago

I have been to many clinic!!! This is the most worst I have come across!!! They will force you to come to just review the lab report! And then make stand outside saying wait; never tell to Q up then later claim have to follow Q; and when in actual fact when I came earlier the staff should have bothered to find out why am I here and how to help!!! I am a paying customer and I was treated very badly!!! The lady’s tone was ‘GO OUT WE OPEN AT 2pm’ and I was there at 1pm. I tried to explain and she cut me repeating the same sentence. Then when I stood outside at the door; I saw a few more start sitting on the chairs at the far right… when the clinic opened at 2pm when I tried to go in to the counter the same Indian lady; told me k have to register and follow the Q!!! Omg !!! she should have told me that earlier right?!! When I came to visit the doctor 2 days back! The staff informed can come back ANYTIME AT MY CONVENIENCE WHEN THEY ARE OPEN !!!! But I feel so inconvenienced!!!! The attitude of the staffs all very poor … registration was so slow! And the other lady that was registering me; did not even look at my face; looked down at her laptop after registrating me and said ‘ YOU WAIT’ what kind of communication is this!!! People will talk to their Dogs better and here I am a paying customer treated like this?!!! Pls don’t go there …. Quite obvious all these staffs are very unprofessional in their dealings with customers …. They fail to realise that they are the FACE of the clinic!!! Hope the clinic management will take my feedback seriously and WISE UP their staffs … I think they are always handling foreigners and so having a poor service attitude!! Just remember… whether local or forgeiners treat all with dignity!!! For all I know; these 2 Indian ladies could be foreigners themselves because; locals will not behave like how they behaved!!!! WORST CLINIC!!! ALSO VERY VERY PRICY!!! Imagine paying more than other clinics and ended up treated this bad!!! LOL - I wished I could give 0 Stars!!!but I can’t, coz I have to give at least 1 star to POST!!!

Clara See ★★★★★

2 months ago

Good experience. The staff knows the drill well so the process and smooth and orderly though there is some waiting time. Nurse Andrea attended to us for our LPA and she is friendly, patient and guide us through the process well. Doctor is also nice with a cool funky spec 😉 Will recommend

Jes DeCruz ★★★★★

3 months ago

Made a visit to this clinic for the first time, on Sunday. Process was smooth and efficient. The staff was professional and though not overtly friendly (thats too cringey anyways), they showcased diligence in their role. Doctor was attentive. I guess he is very experienced in his field that he knows the diagnosis just after some questions and a quick body check. All in all, a recommended clinic to go to. PS: Understand that the clinic is small. But the registration counter perhaps need to be placed so that the wall is at the back of it? Notice that when I am being registered, the patients sitting, were all looking at the laptop, peering through my details. haha.

sun moon ★☆☆☆☆

8 months ago

A experience few days back:- We booked two appointments for the LPA at 3:15pm. We arrived at 2:40pm we followed the queue outside in the hot weather. Around 2:50 pm, I noticed there were empty seats inside, but when I approached the staff at the counter, she still told us to wait outside. Even by the time of our appointment, we had not been registered. The only staff member available at that time was sitting inside at the clinic counter instead of coming out to handle registration. Even when people approached her, she simply told everyone to wait outside at the empty temporary table set up at the entrance. We thought making appointments through the government website would ensure a good experience, but it turned out to be terrible, with zero customer service or care from the staff. They only apologised during the registration process, which was far too late. Worst of all, the person who conducted the LPA process was not a doctor but a regular staff member—hopefully a nurse. Thankfully, this nurse and the doctor on duty were both nice and friendly.