Colorwash ✓ ACRA Verified

Muhammad Husni ★★★★★

a year ago

My LV wallet had some stains due to some mishap happened. Approached multiple stores to rectify by showing them pictures of the wallet. Everyone rejected me and told it’s beyond repair except for Colorwash. Friendly and approachable staff. They took a look at it and took it for analysis to see what they can do. Contacted me few days later and showed me the after pictures. It was good as new. They recommended me to do high density protection coating. I gladly took their advice and I am happy with the result. I will highly recommend their service to others to have their item cleaned. I was so happy with them that I send my other wallet to clean with them.👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽

Tessa Lim ★★★★★

3 months ago

5 star service! helped to expedite my bag cleaning as i spilled coke in it. thank you!!

cass lim ★★★★★

2 months ago

Thanks for saving my croc c18, so happy to see how the recolouring result turned out!

Elbert Edy ★★★★★

a year ago

Did an outstanding job with my white sneakers. Sent the pair in and was not hoping for a miracle, but they did a miraculous work!

Zen Cheng ★☆☆☆☆

3 years ago

I must be very disappointed and disgusted for me to write this review. I DO NOT RECOMMEND COLORWASH. I would like to share my bad experience. I bought the 6 bag voucher on 24 Oct 2021. When I went on 12 Mar 2022 for my last 2 washes, the Korean lady at the counter in Mandarin Gallery refused to take in my 2 bags as I don’t have the voucher. Her reason : someone else could pick up the voucher and have 2 washes. I asked her if she could see in the system that this voucher is left with 2 redemptions, she replied she could. She could also see my name and contact that I purchased the vouchers. I told her since your system can show these information which means after these 2 washes, it would show that it’s fully redeemed. And even if someone picks up, it cannot be used. I also showed her a photo of my receipt. She continued to insist that it is their policy. What kind of era is it now that you have technology but you insist on paper. Even though I told her that I have supported their business from first day when it was a single outlet till now multiple outlets in a few countries, she never react at all which means my customer loyalty over the years does not mean anything to her at all. I felt truly cheated. In fact, I went back twice later when I was in mandarin gallery., to enquire if there is something can be done. The other girls like GG who worked there fully understood my situation but because the Korean lady is the boss, they are unable to help me. In the past, I have also recommended my friends who have used Colorwash upon my recommendation. I have also told them to stop going. Given how badly they treat customers, I do not recommend anyone to patronise Colorwash, nor buy the 6 bag package. There are definitely many other bag cleaning shops who can do a good or better job with very decent customer service.