Fullerton Health Ocean Financial Centre ✓ ACRA Verified

Tho Nguyen ★★★★★

5 months ago

I choose Fullerton for my annual health screening this year (under company package). New experience when I have a small waiting room . The process was quick . Nurses & doctor was polite . Provided the simple breakfast .

Cheryl Lim Patterson ★★★★★

7 months ago

Did our health check here and it was the most pleasant experience ever. You have your own pod where you wait in privacy for all your checks. Blood test done in the pod. All of the staff are so patient, kind and pleasant like Molly. I wouldnt mind going for medical checks every year in such a lovely environment!

Clarin Florentyna ★☆☆☆☆

2 months ago

I’ve been doing my annual health screening at Fullerton Health (Ocean Financial Centre) for the past two years. The screening itself is generally smooth and the doctors are professional. However, the aftercare and follow-up are lacking — which is disappointing given the price of the packages. In both 2024 and 2025, I had a Pap smear done after my main screening. During the doctor’s review, I was told the results were fine. Later, when I needed documents for an insurance application, I realised the actual Pap smear reports were never sent to me. After checking my 2024 records, I found the same issue — those results were also never provided. When I contacted customer service, they said they would “escalate to the clinic,” but there was little ownership or clarity on timelines. The response also felt dismissive when I raised concerns, with a curt “this will take time” and no clear follow-up. I also had to call multiple times just to get the digital brain function test link re-triggered. Nothing happened until I went down to the clinic in person to request it, and only then was it sent. For a provider at this price point, I would expect more reliable post-screening follow-up, proper documentation, and better customer service.

Eduardo Martinez Lopez ★★★★★

10 months ago

had a fantastic experience at Fullerton Health Check-up Centre. The whole process was incredibly efficient and well-organized — I was in and out much faster than expected. The staff were professional, attentive, and made the entire check-up smooth and stress-free. A special thanks to Molly, whose kindness and warm smile truly stood out. She made me feel comfortable from the moment I arrived. Her friendly attitude added a personal touch that made a big difference. Highly recommended!

ogykhan ★☆☆☆☆

3 months ago

I had a vaccination appointment at 3pm. After taking queue no, my number was not even called till 1/2 hour later when i approached the counter. There were less than 5 patients in clinic and not even crowded. Two reception counter staff on duty but only 1 busy attending to patients and registration. If I had not approached the counter after waiting for 1/2 hour, I do not know how long I will hv to wait. I do not think I am born transparent. This is not th first time I experienced such service from this branch. There need to be some service improvements at the reception. Being an experienced service staff does not mean service given has been good for those years. Being polite and attentive also plays a part. After registration, it took less than 10 mins for me to be attended to, got jab done and left. There was no one else doing their vaccination whilst I was there. If only i was not treated as invisible , I would have left within 10 mins if I had been served much earlier. So ridiculous..