Gastroenterology By David Ong ✓ ACRA Verified

Arianna ★★★★★

a month ago

Dr Ong has been wonderful, all of my kids see her, she has always been caring, patient, very professional and knowledgeable. We trust her completely and grateful to have such caring doctor looking after my kids. The nurses at the clinic are very helpful and patient as well, making every clinic visit a smooth one. Highly recommend to any parent looking for a trustworthy pediatrician.

Mari Sabnani ★★★★★

2 months ago

Dr Christina Ong has been the paediatrician for all my three children, and we are very grateful to be under her care. She is patient, thorough, and always takes the time to listen and explain things clearly. As a parent, I feel reassured after every visit because she never rushes and genuinely cares about my children’s wellbeing. She is very gentle and calm with kids, which makes clinic visits much less stressful, and her advice has always been practical and helpful. The clinic staff are also friendly and professional. We trust Dr Ong completely and would highly recommend her to any parent looking for a caring and experienced paediatrician.

Adeline Lupolo ★★★★★

2 months ago

Dr Christina is incredibly warm, caring, and thorough in her consultations. She takes the time to listen carefully and explain everything clearly, which always gives me great reassurance as a parent. She has successfully resolved many of my child’s ailments, and we truly appreciate her patience and dedication. Highly recommended for any parent looking for a trustworthy and compassionate doctor.

Pooja Sharma ★☆☆☆☆

2 months ago

I am writing to share my disappointment regarding the experience we had at your clinic. We walked in to enquire about an appointment, fully understanding that the doctor may not have had any available slots. Unfortunately, the interaction with the receptionist was extremely unpleasant. The tone used to question us — particularly Miss “What happened to your child?” with full attitude — came across as rude and insensitive tone, like we have done some sin walking in without appointment. This is not an appropriate way to speak to parents who are already anxious about their child’s well-being. It would have been perfectly acceptable to simply inform us, politely, that there were no available slots. Instead, the lack of basic courtesy and professionalism left us very uncomfortable. No matter how good the doctor may be, the attitude and conduct of front-desk staff create the first impression of a clinic. Sadly, this experience has put us off entirely, and we would not consider visiting or recommending the clinic in the future. I strongly suggest that staff be given basic customer service and communication training, as empathy and politeness are essential in a healthcare setting.

sebastian seow wei han ★★★★★

4 months ago

Dr Ong has been my sons’ paediatrician for the past four years, and we are very grateful to have her. She is professional and takes a gentle, natural approach to treatment. She never forces decisions on us and always respects us as parents. Dr Ong genuinely loves children and consistently acts in the best interests of both the child and the family. I highly recommend her.