Absolutely excellent service from start to finish! The team from Jean Movers was professional, punctual, and handled every part of our move with great care and efficiency. From packing and protecting our belongings to unloading and setting up in our new home, they made the entire process completely stress-free. Communication was clear and friendly throughout, and the crew went the extra mile to ensure everything arrived in perfect condition. Highly recommend their services to anyone looking for reliable, trustworthy movers in Singapore β moving with them was a seamless experience!
I chose Jean Mover based on a friendβs recommendation, but unfortunately, my experience was disappointing. June, who initially handled my booking, told me over the phone that the move would start at 9 AM and finish by 12 PM. I planned my day accordingly. However, the confirmation she later sent stated that 9 AM to 12 PM was just the arrival window. The movers didnβt arrive until 11:57 AM. By then, I had already started moving kitchen and bathroom items myself. Luckily, I was moving to another floor within the same building, so it was manageable β but I wasnβt given any heads-up, and June didnβt answer my calls. I ended up wasting three hours waiting. If I had simply been informed that they were running late, I couldβve used my time more efficiently. At some point, my contact person was changed from June to Alvin without explanation β I assume they noticed I was unhappy, but no one addressed it directly. I had also ordered 20 boxes, but when I asked the movers, they told me they hadnβt counted them. The overall service felt careless and lacked attention to detail. Even though the movers were three hours late, I still paid the full amount. After the move, I noticed that some curtain hooks were missing β likely during the TV dismount. I messaged Jean just to let her know, but she read the message and didnβt respond. I honestly donβt know what kind of service this is supposed to be. If punctuality and communication arenβt important to you, this company might be fine. But if you value professionalism and clear communication, I would recommend looking elsewhere.
Excellent service. Very professional crew, handled all my items very carefully. They came fully prepared and performed dismantling / reassembly of furniture very well. Would highly recommend if you need someone professional with no surprises during your move.
I was tasked to manage the moving of some office assets at the last minute and had called Jean Movers. I am so glad to have engaged Jean Movers for this exercise as everything went well. They are responsive and the team was punctual and professional with a reasonable fee. I also came to know that besides moving services, they also provide many others services as well. Thank you Jean Movers. We will call for your services again π
Really a top notch team! Quoted me a fair price and showed up on time, not just that- the movers themselves are so friendly and really funny as well π Such a nice interaction & would highly recommend their disposal service to others!!