About Joy Party Singapore
Joy Party Singapore is a birthday party services provider operating islandwide from its base at Ubi Road. It is verified by KakiList and holds a 3.6/5 rating across 63 Google reviews — a moderate sample, though the rating sits below the category average and warrants consideration before booking. Pricing is indicated at the mid-range tier ($$) and follows a package model; specific package costs are not publicly listed and should be confirmed directly.
Enquiries typically begin with the event date, venue, and expected headcount, followed by a theme or style consultation to determine which package fits the scope. For birthday parties, lead time depends on the age band — toddler and children's parties with entertainment or balloon installations are best booked 6–12 weeks ahead, particularly for popular weekend slots. Confirm what each package covers: décor, entertainment, setup and teardown windows, and whether a travel charge applies for venues outside the central region. Ask about wet-weather or backup contingency if any element is held outdoors, and request a written contract covering the deposit, balance schedule, deliverables, and rescheduling terms before paying.
To take the next step, reach out to Joy Party Singapore via WhatsApp, phone, or the enquiry form with your event date, venue type, estimated headcount, and theme ideas to receive a package quote.
Lock in the date with a written contract and deposit, confirm the public liability insurance and any HDB / condo / hotel venue paperwork, and put the deliverables, balance schedule, and rescheduling policy in writing.
Always order and love the balloons from bobochacha, highly recommended
Flawless customer service by a nice lady at the store today who helped me with my online order! Added in the comment box I would be arriving at store at 4pm but I arrived earlier at 2pm and the helium balloons were already prepared for my order. She also gave me plastic bags to store my walkable balloons. Lovely! Thank you so much! Order online than self collect gives you advantages such as their ongoing promos and quicker service.
Totally unprofessional. Makes ur whole party experience a bitter one cos of their attitude. SO SO RUDE! Their website has an option order customized balloons and they charge $10 for less than 2 working days and no charge for more than 2 working days. But the salesperson refuses to give me the order in 1 working day in-spite of the $10 extra paid. Their website doesn't state any of this but allows you to click on the date as desired. And when you tell them its fine if they cant deliver it the next day please refund the amount, they say we can only refund 50% of the amount. Till i had to argue with them which made the whole experience so so bitter. No customer loyalty too! P.S: Proof as below, and how rude is she!
The store person working on 20/5/2019 afternoon was ridiculous, as we bought a bundle of balloons with them, everything was good by the look. And we were on our way to the car park realizing one of the balloon have a tiny hole and we heard the sound of the air leaking. Immediately, went back to the shop less than a minute and they just start blaming on how we carry, insisting that we definitely hit some where while we walk etc. We are not kids, we know how fragile balloons is, and we took extra care of it. Simply wanted us to pay extra to get a new piece. So to just stop the unnecessary argument sake, we just pay and get what we wanted. It's just an unpleasant shopping experience with them.
Bought 3 helium balloons yesterday afternoon. They deflated significantly by evening time and by this morning, the balloons were not able to float anymore. This was very disappointing as the quality used to be better. Might need to check the helium cannister. Not even worth a star
Side-by-side with the next three highest-rated birthday parties providers on KakiList, so you can see how Joy Party Singapore stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Joy Party Singapore (this page) | ⭐ 3.6 | 63 | — | ✓ |
| The Slime Monster Singapore | ⭐ 5.0 | 1140 | — | ✓ |
| Carnival Empire Singapore | ⭐ 5.0 | 269 | — | ✓ |
| Mr Bottle Kids Party | ⭐ 5.0 | 239 | — | ✓ |
Joy Party Singapore uses a package pricing model at the mid-range tier, though specific figures are not publicly listed and will vary by party scope, headcount, and theme. For context, birthday party packages in Singapore covering entertainment plus décor typically run S$500–2,500, with balloon installations and add-ons billed separately or bundled depending on the provider. When reviewing the quote, confirm what is included — setup and teardown time, hours of coverage, travel charge for non-central venues, and any deposit and balance schedule. Itemise the deposit amount (typically 30–50% on signing) and the balance due date, and ask whether GST is included. See the full Birthday Parties cost guide for Singapore →
For children's birthday parties with décor and entertainment, 6–12 weeks ahead is the recommended minimum, with popular Saturday and Sunday slots filling faster during school holiday periods. If you require specific entertainment acts, themed balloon installations, or a customised setup, allow additional lead time for design and sourcing. Confirm whether the date is held on enquiry or only secured once the deposit is paid — most reputable event vendors require a deposit to lock the date. Ask about the rescheduling policy if your venue or circumstances change before the event.
The Singapore industry standard is a 30–50% deposit on signing, with the balance typically due one to two weeks before the event. Confirm in writing what the deposit covers — date hold, planning and consultation hours, any custom design work — and whether it is refundable or transferable to a future date if you cancel. Ask about the rescheduling policy should weather, venue changes, or unforeseen circumstances affect the event. For setups at HDB void decks or condo function rooms, the venue may require the event vendor to supply a public liability insurance certificate — confirm with Joy Party Singapore whether this is available and factor it into your planning.
If Joy Party Singapore isn't the right fit, these are other birthday parties providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.