KNT Movers ✓ ACRA Verified

Wenda L ★★★★★

4 weeks ago

Communicated through via Kelvin, We had a great experience with KNT Movers again for our recent move. The team was punctual, professional, and handled our belongings with great care. They worked efficiently and made the entire moving process smooth and stress-free. What impressed us most was their positive attitude and teamwork. Even with bulky and heavy items, they managed everything carefully and without complaints. Communication was clear from start to finish, and there were no hidden surprises. Overall, we’re very satisfied with their service and would definitely recommend KNT Movers to anyone looking for a reliable and hassle-free moving experience.

Andrew Xiao ★☆☆☆☆

5 months ago

*INCREDIBLY UNRELIABLE. USE AT YOUR OWN RISK* House moving completed on the 5th September. Team failed to properly protect and secured the items. Boxes fell twice - Once during the loading process; and once during the unloading process. Boxes and personal belongings were damaged. Fresh coat of paint at the new house were deeply scratched by the workers who forcefully move the metal rack without caution (refer to photos). Besides, there were damages to a 2 year old fridge (provided by the developer of a brand new condo TOP in 2023), damages to 2 x 2 year old bed frames and damages to a 2 year old cabinet. Management team deliberately distanced from the after-sales care and offered little compensation (i.e. monetary compensation limit to 10% of the purchase order). As of 13th October (more than 1 month since the date of move), KNT failed to uphold their promise of making good the damaged paint work. They committed to 2 dates (11th Oct 3pm to 4pm and subsequently 13th Oct 3pm to 4pm) and in both instances, they did not show up. Not to mention, I had to reschedule my kid’s weekend enrichment classes and my meetings on a work day to accommodate to their fluid and non-committal schedule. Besides, their back office has little to no influence to ensure the operation team fulfil the job order. There is a serious lapse in governance and integrity on which KNT fundamentally operates, and lacks accountability. For someone who has moved every 2 years (domestically or internationally) since 2014, I have come across numerous vendors. With confidence and certainty, I dare say KNT movers is the worst I have encountered (i.e. the quality of service does not deserve the premium they command). Hence, engage KNT Movers at your own risk. Refer to photos below for context.

Yap ★★★☆☆

4 months ago

Subject: Feedback on Recent Disposal Service of KNT Movers Singapore | Mover | House Moving 3 Ang Mo Kio Street 62, #02-15, Singapore 569139 Dear Ma’am Santy, We are writing to express our concerns regarding the disposal service conducted on June 9, 2025, at 4 PM. We value customer focus highly, and it is essential that your company prioritizes customer service. **Overview of Yesterday's Experience:** Jimmy Teo, accompanied by two workers from the PRC, arrived for the disposal. When I inquired about the lifting pad for the lift, he responded, "NO NEED." As I mentioned previously, I will be quite firm if this matter is not addressed. Mr. Teo claimed he was familiar with our residential area, as he has visited multiple times. This raises a significant concern for us. We paid $20 specifically for the lifting pad, yet your team neglected to adhere to our management protocols. We intend to escalate our complaint to management regarding the inadequate handling of our residents' needs, as we have been living here for nearly 30 years. On our side, the estate management is also complacent in not following the working procedures. Mr. Teo initially requested more than $130 (with a $100 deposit already paid) for the service, although we had confirmed a total disposal fee of $230 through KNT’s official WhatsApp with Ma’am Santy, from administration. I insisted on paying $130 in cash, after which he fell silent, raising our suspicions about the process. Fortunately, the disposal team worked efficiently, quickly handling the items. **Further Points of Concern:** I mentioned that we would consider ongoing engagement with your company if the service met our expectations. We requested a quotation from Jimmy Teo for the shifting of some personal items, including a fridge, a washing machine, a two-piece IKEA sofa set, one mattress, transparent plastic containers for clothes, pre-packed boxes of clothes, kitchenware, trolleys, and a collection of six IKEA display sets to our new house. He quoted an initial price of $750, which we found excessive given current market rates. After our feedback, he reduced the quote to $550, yet we still felt this was too high for the items listed. After some deliberation, he then offered a price of $500, which we still considered unreasonable. We wish to emphasize the importance of this incident and urge ma’am and your management to take necessary actions to prevent any adverse impact on your company’s reputation. Additionally, Mr. Teo stated that communication should go through him as the Head Operations Manager, even when your name was mentioned. This raises confusion about the hierarchy— is he the boss or the operations manager? Based on an overall review of KNT Movers, the service is not bad and has managed to clinch a few 5-star ratings from customer reviews. Not all workers are fully responsible, skilled, or negligent. When you encounter a competent worker, they take pride in performing their duties professionally and respectfully toward the homeowner and transparency. This is what the owner looks for! A good work attitude is also essential for every worker. Demonstrating a positive attitude wins customers' hearts, regardless of skill level. This value needs to be instilled whenever workers carry out tasks outside the company for their customers. Homeowners should feel comfortable with them. Honestly, we have also experienced situations involving deliveries where there’s a rush to leave after delivering kitchen items before the new kitchen is installed. This has been our previous experience. Nevertheless, thank you, Ma’am Shanty, and the administrators for your responsive follow-up; we appreciate it. We finally relocated! Thank you, Chris

goldxiangcurrypuff ★★★★★

3 months ago

KNT Movers did a great job. Despite our narrow hawker stall space, the team worked professionally, quickly, and handled everything with great care.

Mazuin Maat ★★★★★

2 months ago

⭐⭐⭐⭐⭐ Excellent service by KNT Movers! Big thank you to Mr Sky and his team for the well-planned arrangement and smooth handling of our transfer. Everything was organised professionally, items were handled with care, and the whole moving process was stress-free from start to finish. Communication was clear and timing was on point. Truly reliable and efficient service — highly recommended KNT Movers for a smooth and hassle-free move!