Lifescan Imaging Paragon ✓ ACRA Verified

N Liang ★★★☆☆

5 months ago

First time here, where a rheumatologist referred this place to have my mom’s MRI and Xray taken. We used to do these at Mount E in the past where it was more convenient because the doctor was in the same building. Place is at the lobby C, not easily found though. Quite a few personnel in charge on the MRI area-about 5 people according to my mom; but no one seemed to care to assist a patient up to the machine and down from the machine afterwards. We were not told whether we will get the soft copy of the imaging with a cd or usb. The reports were sent via email but the imaging photos cannot be opened. Thus the next day I had to stop over again to ask for the file, although I received the written report by email. The front desk reception named Karen was friendly amd helpful, where she gave me 2 ways of accessing the MRI files. My suggestion: if it is possible to get an Imaging reports done in Indonesia, better, coz the price is 3x here. Doctors in Singapore now do not object to look at Indonesian imaging reports, not like in the past where they insisted that Indonesia patients to retake the tests.

Patricia Poon ★★★★★

5 months ago

I had a great experience at Lifescan Imaging. The service was smooth and professional from start to finish. Patricia at the reception was exceptionally friendly and welcoming — she made me feel completely at ease and took the time to explain each step of the process clearly. Her kind and reassuring attitude really stood out. Highly recommended for anyone looking for a pleasant and stress-free visit

C LC ★★★★★

3 months ago

Had a pleasant experience. Syahidah and Xin Bei (sorry if I spelled the names wrongly) were very friendly, patient, and reassuring. My mum was too anxious with a fast heartbeat and initially unable to do the test, but they gave her time and calmed her with small talk and jokes, which really helped. Truly appreciate their diligence and care. Keep up the good work!

Desmond ★☆☆☆☆

6 months ago

Came here to do an MRI. When asked to verify my particulars on the sticker, I was shocked to find my NRIC information entered wrongly. The sequence of the numeric was wrong and even the alphabet was wrong. Furthermore, my drug allergy information was also left out. These are the most important information attached to a patient and I wonder how such a careless mistake at the registration can be made. To make the situation worse, there was not an apology from the staff after I pointed out the mistakes! Attitude of the staff from the registration counter to the payment counter were generally aloof. Overall it was a lousy experience at Lifescan Paragon!

Dennis Condes ★★★★★

5 months ago

Thank you, Patricia and Nilma, for assisting me with my checkup appointment, review, and specialist scheduling at Lifescan Imaging. Patricia addressed my concerns regarding the issue I encountered during my review, and the doctor was very helpful in providing a referral and directing me to the appropriate specialist for my health condition.