Longshot Transport ✓ ACRA Verified

Rou Tan ★★★★★

3 years ago

I hired longshot transport to move my heavy bulky and fragile items from my house to a storage facility. They were very prompt, efficient, and careful with my items. I would certainly engage them again and would recommend them to anyone who needs a reliable and careful mover.

Sarah Tan ★☆☆☆☆

6 years ago

We hired Longshot when we shifted house recently because it came highly recommended by our friends. Unfortunately, we had a really nasty experience. Before the move, the boss Kenny came to our house to have a look and to quote us the cost. My husband gave very clear instructions on the items that needed to be moved to three different locations. I also confirmed with him that our clothes will be shifted by hanging them on racks and would not be folded. When I raised concern about my plants which have outgrown their existing pots, he informed me that his workers can re-pot them and shift them. As such, I went to buy new pots and soil. Kenny wrote all these instructions down on text messages and sent them back to me. I was pleased with the clear feedback. Over the two days of moving, many things went wrong which showed the extreme lack in professionalism. 1. Kenny got my addresses wrong. He sent his workers to my new place instead of my old place to move. 2. His workers came unprepared and asked me for packing equipment such as markers and newspapers. They also did not have food and water. 3. Despite confirming with Kenny twice that the clothes will be shifted by racks, the workers folded all our clothes into boxes and told us racks are not available. Our clothes were all dirty and crumbled. Take note that Kenny has charged us extra for this packing service. 4. Despite proper instructions and Kenny acknowledging them, the furniture were brought to wrong locations. Much time was wasted in having to remove and bring them to the correct location again. 5. Although he charged me for re-potting my plants before the move, Kenny’s idea of re-potting plants is to just put the old pot on top of the new pots and shift them together. No re-potting was done at all. I also could not quantify the damage to the roots when they did that. 6. They could not complete the move in the two days as agreed (I live in an apartment) and had to complete it on the day of my handover, giving us much stress. After giving him feedback, he suggested that I sent all my clothes for ironing and he would pay for it. This is not feasible given the sheer volume and the effort in transporting them to the laundry and the waiting time required. When we asked him to omit the charges on repotting of plants since none was done, he refused and insisted on charging us full, even though the service delivered was not as promised. I spoke with my friends who recommended them and discovered that the packing method done was vastly different for mine despite charging the same or higher cost. Perhaps, over the years, the service has changed.

Karyn Koh ★★★★★

5 years ago

Needed to move during the Circuit Breaker period, was so glad that my friend recommended Longshot to me. I was slightly reluctant to engage movers initially because I didn't have alot of items per se and was very worried that some items would be damaged in the process (piano, guitar etc). I'm glad I did in the end - the service by Kenny and his team was incredible! I had expressed my concerns to Kenny and he took extra care of the items by getting his team to package them carefully and even unwrapped them at the destination. Not the slightest scratch on anything. Very responsive and efficient, will definitely engage their services again in future!

Georgina Koh ★★★★★

5 years ago

Great experience with Longshot Transport. Got recommended by a friend and I'm very pleased with the impeccable service by Kenny and his team. As I'm heavily pregnant, shifting house was a potential nightmare but I'm glad I hired Longshot and saved so much trouble. Very professional service and will definitely recommend Longshot Transport to anybody if they're looking for movers!

Zachary Loke ★★★★★

3 years ago

Longshot Transport was an extreme joy to work with and they adhered to my requirements even though it was an emergency and last minute move. I recommend this company and Kenny who helped me with my requests without any complaint. Best moving company I have ever used in Singapore.