Mount Elizabeth Medical Centre ✓ ACRA Verified

Nashrul Aizat ★★★★☆

5 months ago

I had an X-ray here and the technician was incredibly friendly and made me feel at ease! 😊 The only small hiccup was finding the Grab pickup point, which was a bit confusing. 😅 Overall, a positive experience. 👍 Highly recommend! ✨

L F ★★★★★

a year ago

The review is for the Urgent Care Centre, and fortunately, we didn't need any exams during this visit. I didn't expect to go to the ER for my 8-month-old son since he wasn't feeling well, but the staff, from the front desk to the nurses, were all very welcoming. The doctor was very friendly and patient; he spoke English very well.

Glenn Wong ★★★★★

8 years ago

A premium private hospital with excellent facilities and medical practitioners. While the fees are also premium, you generally get fast consultation appointments versus public hospital and more dedicated medical attention. Popular with locals and foreigners from the ASEAN countries. Parking is the only negative aspect due to very limited space. The saving grace is turnaround time is quite fast, usually if you can wait a bit you will get a lot.

Quyen Le-Devenish ★★★★★

8 months ago

My son saw Dr Lee and we are very happy with his thoroughness, treatment, communication with young adults and recommendations. My queries and follow up communications with the clinic were replied to promptly via WhatsApp which is super convenient. I highly recommend their services.

Kuran Konan ★☆☆☆☆

10 months ago

False promise by the clinic, that they did not live up to. Clinic promised that I was covered under corporate insurance, and sent a message to confirm that I was covered when I booked the appointment with them. However, only when I came for the appointment- they informed me that I was not actually covered and that I could "try a pay and claim" - with no assurance that I can actually claim it. They just advised for me to check with my company if I am able to, even though the doctor was on the panel. The staff was polite and I could see that they also did not know how else to help, other than to offer a corporate rate, so I do not hold it against the staff personally. The issue is with the false promises offered to me when I was scheduling the appointment that this was covered, or I could have made other plans instead. Wasted 2+ hours of travel time, and now I have to try to reschedule another referral from scratch. I just wish this was made clear from the start, as Mount E's fees are on the higher end, and there's a significant difference between being able to claim the fees under insurance and not. Advise others to double and triple confirm such issues with the clinic before heading down, and make sure they ask the staff to send documented assurance of coverage before spending the time travelling down.