Richmond Gastroenterology Centre ✓ ACRA Verified

Jennifer Ong ★★★★★

2 months ago

I was searching for a gastro specialist for my mum, who had been suffering from severe gastric pain for almost a month. She had made several visits to A&E and was even admitted to a public hospital, but unfortunately her condition did not improve and the root cause was still unresolved. With CNY just a week away, I was really worried and hoped she could recover in time to enjoy the festivities in good health. After reading many excellent reviews about Dr John Hsiang, we decided to visit his clinic. From the moment I called, the clinic staff were warm, patient, and very helpful. They kindly arranged for my mum to see Dr John on the very same day, which we truly appreciated. Dr John was thorough, professional, and genuinely caring. He took the time to listen carefully and explain everything clearly. Remarkably, my mum’s gastric pain subsided within two days of starting the medication he prescribed. For added assurance, she also underwent an endoscopy, and the entire procedure was smooth, efficient, and pain-free. Most importantly, my mum was able to celebrate CNY happily with our family, free from gastric pain. That meant everything to us. Dr John Hsiang truly lives up to all the amazing reviews about him. We are grateful for the care my mum has received and would highly recommend Dr John to anyone looking for a reliable and dedicated gastro specialist.

Ef Si ★★★★★

2 months ago

I have found a healthcare professional who adopts a holistic approach to patient care. Dr. John is outstanding. His thorough medical history taking enables him to make accurate diagnoses. He conducts comprehensive interviews, empowering patients to understand the relationship between their habits and symptoms, unlike previous physicians who merely managed symptoms without identifying the underlying causes. By adhering to his recommendations, I have experienced improved symptom control, which validates the effectiveness of his approach. Notably, Dr. John avoids unnecessary diagnostic tests and procedures, mitigating patient anxiety. I wholeheartedly endorse his expertise not to mention the superb service provided by his staff.

Tian Ye ★★★★★

a month ago

The doctor was very professional, patient, and thorough in explaining my condition and treatment plan. I felt reassured and well taken care of. The front desk staff were also friendly and efficient, making the whole experience smooth and pleasant. Highly recommended.

Eden Teo ★★★★★

5 months ago

Dr. John is an exceptionally professional and compassionate doctor. He listens attentively and shows genuine empathy. He never recommends unnecessary tests or scans, and only advises us when truly needed. His medical knowledge is extensive, even beyond gastro-related issues, and he always follows up to ensure his patients are doing well. I highly recommend him to anyone seeking a caring and trustworthy doctor. The support personnel are responsive and helpful.

goofy ★★★★★

6 months ago

I consulted Dr. John for GERD-related issues, and my experience was exceptional. Beyond providing effective solutions to manage my condition, he took the time to listen attentively and empathise with my concerns about the treatment plan. By understanding my perspective as a patient, he helped ease my worries and made me feel truly cared for. This level of empathy and communication is, in my opinion, an essential quality every doctor should have, and Dr. John exemplifies it remarkably well. Moreover, Dr. John’s team was warm and friendly, taking the time to explain my treatment regimen clearly and delivering their care with both professionalism and kindness.