About 24 Hours Direct Casket
24 Hours Direct Casket provides funeral services islandwide from its premises at 127 Lavender Street, Singapore 338735. The business is KakiList-verified and ACRA-registered. It carries a 4.9/5 rating across 1,705 Google reviews, a robust sample that reflects consistent client feedback. Pricing is positioned in the mid-range ($$) though a detailed fee schedule was not available at the time of listing.
Funeral arrangements typically begin with an initial call or form enquiry, after which a funeral director will discuss the family's requirements — religion or cultural tradition, wake venue (void deck, funeral parlour, or home), duration, casket selection, floral arrangements, hearse, and cremation or burial. The team is available around the clock, which is relevant given that end-of-life situations arise at any hour. Families are advised to confirm the full itemised cost — including government permits, ash urn, death certificate assistance, and any optional add-ons — in writing before proceeding.
To begin, contact 24 Hours Direct Casket by phone or through the enquiry form on their listing. Given the time-sensitive nature of funeral arrangements, phone is generally the fastest channel.
Insist on a trial period and put the care plan, hours, and rate in writing.
Exceptional & professional service by Edwin & his crew. Everything was planned meticulously, while they served with utmost respect. On the wee hours when my grandma passed, Edwin made his way down within a short while and everything from there was very smooth sailing - from wake set up till departure day. For every enquiry and clarifications, Edwin & his team were very patient and provided us with clarity and made sure that we were comfortable before making any arrangements. Prices are justifiable, would recommend them for any of such occasions.
On behalf of my family, I want to extend our heartfelt gratitude to Victor Wu and his team at Direct Funeral Services for their support throughout the entire funeral wake for my late father. They addressed every of our concerns and Victor even specially arranged his female crew to take care of my mom in the crematorium viewing hall in case anything happens and really appreciate warm move. I really don't know how to thank you guys.
We would like to express our sincere gratitude to Roy Loo for his dedication and service throughout my late grandmother’s wake. Although he was called in at the last minute to assist us, his calm, reassuring and helpful presence helped ease many of our anxieties during this difficult time. Roy was always very responsive and only a message or phone call away. At times we asked questions that might have seemed repetitive or things he had already explained earlier, but he always responded patiently and took the time to address all our concerns. He was also very respectful of our decisions, always offering options and accommodating our preferences. During his briefings and conversations with us, he would occasionally add a touch of humour, which helped lighten the atmosphere. Even in moments when we had just been crying, he somehow managed to make us smile or laugh. We are truly grateful that Roy was the funeral director in charge of my grandmother’s wake, and we deeply appreciate the care and support he provided to our family. Also adding a special mention to Arissa who assisted my family with the preparation. We reached out to her very early but due to the circumstances, the wake only took place much later. Arissa was very helpful and patient in addressing all our concerns regarding the procedures and packages. We really appreciate her great service too!
We are very grateful for the support and guidance provided during my late dad’s wake. Roy was incredibly responsive and patient throughout the entire process. During such a difficult time for our family, his constant reminders on what we needed to prepare and the next steps really helped ease a lot of the stress. He handled everything with professionalism, care and empathy, making sure the arrangements went smoothly and that our family felt supported. We truly appreciate the dedication and kindness shown to us during this period. Thank you for helping us give my dad a respectful and meaningful send-off.
My family and I would like to express our heartfelt gratitude to Direct Funeral Service for their exceptional care and support during our difficult time when my elder sister pass away. Jamie and her team was incredibly compassionate and professional, handling every detail with great sensitivity. They provided a range of services that made the process for the funeral to be smoother and more meaningful for our family. The attention to the detail and the respectful manner in which they honored my elder sister's memory was truly appreciated. Their support and guidance have helped us through every difficult moment, and we felt that our wishes and needs were met with utmost care. I highly recommend Direct Funeral Service for their outstanding service and genuine empathy. Thank You.
Side-by-side with the next three highest-rated funeral services providers on KakiList, so you can see how 24 Hours Direct Casket stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| 24 Hours Direct Casket (this page) | ⭐ 4.9 | 1705 | — | ✓ |
| Casket Fairprice | ⭐ 5.0 | 1833 | — | ✓ |
| Serenity Casket & Funerals | ⭐ 5.0 | 666 | — | ✓ |
| Hosanna Bereavement / Eternal Services | ⭐ 5.0 | 632 | — | ✓ |
24 Hours Direct Casket is priced in the mid-range ($$) for Singapore funeral services. A detailed package breakdown was not published at the time of this listing, so families should request a full itemised quote directly. Typical funeral packages in Singapore range from around S$1,500 for simple cremation arrangements to S$8,000 or more for full-service wakes with premium caskets and floral tributes. Confirm in writing what is included — government permits and death certificate processing, hearse, ash urn, floral arrangements, and any religious or cultural officiant — versus what is billed separately. GST may apply to certain components. See the full eldercare and funeral services cost guide for Singapore →
24 Hours Direct Casket is a funeral services provider rather than a personal care or home-nursing operator, so the live-in versus visit-based distinction does not apply here. The team is available 24 hours a day, seven days a week, which means families can reach them at any hour following a bereavement. The scope of service covers the full funeral arrangement process — wake logistics, casket and floral selection, hearse, cremation or burial coordination, and permit handling. Families requiring eldercare services such as home nursing, personal care, or day activity centres should enquire with a separate AIC-registered provider. Contact 24 Hours Direct Casket by phone for immediate assistance, or use the enquiry form for non-urgent planning.
No specific regulatory licences were listed for 24 Hours Direct Casket at the time of this listing. Funeral directors in Singapore are not currently subject to mandatory individual licensing in the way that medical or eldercare professionals are, though the National Environment Agency (NEA) regulates burial and cremation grounds and funeral parlour premises. The business is ACRA-registered and KakiList-verified, and holds a 4.9/5 rating across 1,705 Google reviews — a robust sample. Families are advised to confirm directly whether staff hold relevant professional training, and to ask about the company's process for handling any service issues that may arise. Insist on a written quotation and service agreement before any payment is made.
If 24 Hours Direct Casket isn't the right fit, these are other funeral services providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.