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Ngoh Louis ★★★★★

a month ago

Alex did an excellent job fixing and programming my gate remote. He was responsive, arrived on time, and got everything working quickly. Pricing was reasonable and he patiently explained how to use the remote properly. Professional, efficient, and friendly service — highly recommend Alex if you need any locksmith or gate remote work done.

Norhayati Abdul Aziz ★★★★★

3 weeks ago

I woke up early this morning to have breakfast before starting my Ramadan fast, only to find that I couldn’t open my bedroom door—it was completely jammed. I tried everything I could, but nothing worked. I started feeling quite anxious as I didn’t have any food or drinks in my room. I called several 24-hour emergency locksmith services, but many didn’t answer, and a few that did couldn’t send anyone immediately. Thankfully, Alex Locksmith responded to my call. After hearing about my situation, Alex drove over right away from Serangoon to my home in Sembawang and arrived at about 5.20am. He quickly replaced the jammed door set, and I still had just enough time to have my breakfast before starting my fast. Alex was very friendly and professional, even though he had been called out at 4+ in the morning. He truly saved my day, and I would like to commend him for responding so promptly. This is what I call a real 24-hour emergency service—with a smile! Thank you once again, Alex.

Zulhilmi Samsuddin ★★★★★

3 months ago

This is my second time engaging this locksmith, and once again he exceeded expectations. After contacting four other locksmiths—all of whom asked me to travel down only to later say they couldn’t do the job—I finally reached him. The difference was immediate. He is extremely patient, highly confident, and very friendly, which instantly gives you peace of mind. He knows exactly what he’s doing and completed the task flawlessly. On top of that, he provides 24/7 service, which is incredibly reassuring when you’re in an urgent situation. First engagement: repaired my workshop door lock. Second engagement: I lost my car key—he successfully duplicated both the remote and the key without any hassle. Lesson learned: quality service saves time and stress. I will not waste time searching for other locksmiths again. His pricing is fair and affordable, and once you see his professionalism and workmanship, you’ll know the value is absolutely worth every dollar. Highly recommended. Trustworthy, skilled, and genuinely friendly.

Umapathy Sayanthan ★★★★★

a month ago

My helper accidentally locked a room with all the spare keys left inside at around 8pm. I contacted few 24 hour locksmiths, but their prices were higher than Alex’s. Over the phone, Alex was friendly, confident, and sounded reliable, so I decided to engage his service. He arrived within 20 minutes and managed to open the door in less than 10 minutes. There was no damage at all, and the lock is still perfectly usable. Thank you, Alex, for the fast, professional, and reliable service. Highly recommended

Aaron Khoo ★★★★★

3 months ago

My wife urgently wanted to duplicate a set of keys at 845pm. I forgot that i have used Alex's services before to unlock and replace my lock while i was overseas. This time, i almost gave up hope when all the shops have already closed by that hour. i messaged Alex and he also duplicate keys. Not all Locksmiths will entertain you. Thank you Alex.