24-hour family-run locksmith since 2002. Door unlocking, lock installation, safe opening.
Our bedroom door was stuck and would not open. Googled and found De Master Locksmith. Desmond answered the call. He listened to the issue, asked for pictures of the door lock and then assured us that it can be resolved without the need to remove the door or spoil it. He reached within the promised time frame. Although it was quite late at night, he was still very jovial and friendly. The door was unlocked swiftly as he had assured, and he immediately replaced the lock for us. He even sprayed some DW40 on my front door lock on the way out! 😄 Price quoted included transport, fee for unlocking + replacing the lock & the new door lock. We felt it was reasonable, considering the time of the day, the speed he reached and how fast he resolved the issue.
Really solid experince with them, Desmond was so nice, understood the urgency as I had three small kids with me and I was alone. Came within 30 mins, price me so reasonably even though there was complication. Professionalism was there, explain why the lock was such, took time to explain solution.
The Yale lock jam and unable to unlock. Managed to contact De Master and quoted reasonably. As it is nearly midnight the service was done fast and great. Also give me tips to maintaining our lock. Also explain why the old lock faulty Highly recommended for service 🙂
Fast and responsive. Hope my family and I do not get lock out again, but strongly recommend to everyone.
First time engaged Mr Tang from De Master Locksmith to replace my HDB BTO issued door lock and the experience was pleasant. Spent $150 for the stainless steel lock including installation and even though no warranty but Mr Tang promised for 1 to 1 exchange should any issues arise. Thank you so much for your Professional Service.