DomesticONE ✓ ACRA Verified
About DomesticONE
About DomesticONE
DomesticONE is a part-time helper service operating islandwide across Singapore, listed on KakiList as verified and confirmed ACRA-registered. It holds a 4.5/5 rating across 349 Google reviews — a robust sample that provides a reliable signal of consistent service quality. Pricing is indicated at the mid-range tier ($$) on an hourly model, in line with the Singapore market for licensed cleaning companies.
When booking with DomesticONE, start by confirming your property type (HDB flat, condominium, or landed house), the frequency you need (weekly recurring, fortnightly, one-off, deep clean, post-renovation, or pre-move-in), and whether you require equipment and supplies to be brought in or prefer to provide your own. It is important to note that if DomesticONE deploys foreign helpers, this must be done under a MOM-issued cleaning business licence — direct hire of foreign part-time helpers outside a licensed company is illegal under MOM rules and exposes the homeowner to fines of S$5,000–10,000 and a two-year ban on hiring domestic helpers. Confirm the company's licensing status before booking. Singaporean and PR helpers may be hired directly without these constraints. Ask about public liability insurance coverage, the substitute policy if your regular helper is unavailable, and whether the same helper is assigned each visit or drawn from a booking pool.
To get started, contact DomesticONE by phone or via the enquiry form, provide your address, property type, preferred schedule, and any specific cleaning requirements, and request a written confirmation of the hourly rate, minimum session duration, and what is included before your first booking.
Services Offered
Is DomesticONE legit?
-
✅
Verified by KakiListA real person confirmed operating details and contact channel.
-
🏛
ACRA registeredCross-checked against Singapore's official ACRA business registry.
-
⭐
4.5/5 from 349 Google reviewsRobust sample — 349 reviews provide a reliable signal of consistent service quality.
If the helper is foreign, confirm the company's MOM cleaning business licence before booking — the penalty for hiring an unlicensed foreign freelancer lands on you, not them.
Google Reviews ⭐ 4.5 (349 reviews)
Jie Xin
★★★★★
This is my 3rd time engaging them for a last minute cleaning and definitely won’t be the last. The helpers are polite, efficient and gave their 100% while cleaning my house. They really made my life so much easier and tq for loving my doggo too haha. Kudos to the prompt and polite customer service too. All in all, really satisfied, the next time will be bef cny 🥹🙌🏼
Johanna Chow
★★★★★
Fantastic service from the DomesticONE team. Called one day before for a 3 hours moving out cleaning before tenant handover. Appointment booked immediately with a clear touch quotation ($330 including GST, all tools and equipment provided). 2 professional ladies came to clean the unit, and followed my specific request for ceiling fans & window blinds to be rid of dust. Super impressed by the thorough cleaning! They even spent 10 mins extra free of charge to finish up the remaining parts of the unit.
Venus H.
★★★★★
I have engaged DomesticOne since year 2022 when I shifted to my new house and were impressed with their helpers' performance. Especially my weekly helper - Ni Ni and she has been doing a great job - she is diligent and all my floor, cabinet, windows are squeaky clean. Thank you Ni Ni and DomesticOne :)
Cherlynn Loke
★★★★★
This was was my first time engaging a cleaning service company after our HIP renovation 3 toilets. This company was recommended by my neighbour, which he had also engaged for their services. 3 cleaners were assigned for our HDB executive masionette for 5 hours. Thorough cleaning was carried out throughout. There are 3 bedrooms not really required as other areas were more dusty and there was quite some leftover renovation debris particularly at the yard area. When the cleaners were almost done with the house, they asked to clean up the other 3 bedrooms as well. Our family was very pleased with their service as we can work around the entire house barefooted now after the clean up! Would recommend them for the worth of value and quality of cleaners' work and attitude. I would engage their services again if needed next time 🙂
Stephanie Soh
★★★★★
Ms Aye was the lady whom assigned to clean up my place. I am impressed by her diligence and thoroughness. Really like her services. 👍👍
DomesticONE vs other providers in Singapore
Side-by-side with the next three highest-rated part-time helper providers on KakiList, so you can see how DomesticONE stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| DomesticONE (this page) | ⭐ 4.5 | 349 | — | ✓ |
| Three Butlers | ⭐ 5.0 | 370 | — | ✓ |
| Total Cleanz Pte Ltd | ⭐ 5.0 | 187 | — | ✓ |
| Best Z Clean | ⭐ 5.0 | 132 | — | ✓ |
Frequently Asked Questions
How much does DomesticONE charge per session?›
DomesticONE prices on an hourly model, indicated at the mid-range tier. Typical rates from licensed companies in Singapore run S$18–25/hour, with a standard minimum of 3–4 hours per visit. One-off deep cleans generally range from S$150–800 depending on property size; post-renovation cleans from S$350–1,800; and pre-move-in cleans from S$400–2,500. Confirm upfront whether equipment and cleaning supplies are included or homeowner-provided, and whether a fixed quote is available for one-off jobs versus the standard hourly rate for recurring sessions. For recurring weekly bookings, some companies offer a slightly reduced rate — ask about this when enquiring. See the full part-time helper cost guide for Singapore →
Is it legal to hire a foreign part-time helper through DomesticONE?›
Foreign part-time helpers must be deployed exclusively via a MOM-licensed cleaning company — it is illegal to hire them directly through Carousell, Facebook, WhatsApp groups, or any informal channel. The penalty for doing so falls on the homeowner: a fine of S$5,000–10,000 and a two-year ban on hiring any domestic helpers, regardless of whether you were aware of the helper's status. Before booking, confirm that DomesticONE holds the relevant MOM cleaning business licence if any foreign helpers are deployed. Singaporean and PR helpers can be engaged directly without these constraints, so the structure of the company's workforce affects what documentation you should request. If in doubt, ask DomesticONE directly for their MOM licence number and verify it before your first session.
What insurance and substitute policy does DomesticONE offer?›
Public liability insurance — typically a minimum of S$500,000 — is standard for legitimate part-time cleaning companies and covers accidental damage to your property or belongings during a session. Ask DomesticONE to confirm their policy coverage and provide the policy number in writing before your first booking. On substitute cover: helpers occasionally fall ill or take leave, and a reliable company will send a trained substitute within 24 hours rather than leaving your slot unfilled. Confirm this policy before committing to a recurring schedule. Also worth clarifying is whether DomesticONE operates on a regular-helper model — where the same person is assigned each visit — or a booking-pool model, where different helpers may attend. Consistency in who enters your home matters both for trust and for cleaning quality over time.