Ferndale Pet Travel ✓ ACRA Verified
About Ferndale Pet Travel
About Ferndale Pet Travel
Ferndale Pet Travel is a Singapore-based pet relocation and transport specialist, operating islandwide from its premises at 10 Kaki Bukit Ave 4. The business is KakiList verified and ACRA registered, and holds a 4.9-star rating across 54 Google reviews — a moderate sample that suggests consistent service quality, though prospective clients should weigh this alongside their own enquiries. Pricing is indicated at the mid-range tier ($$), though specific fee structures were not available at time of listing.
When engaging Ferndale Pet Travel, you will typically begin by sharing your pet's details over WhatsApp or phone — breed, size, temperament, and any special handling requirements — along with the intended origin and destination of the journey. For international relocations, you should have vaccination records ready, as documentation requirements vary significantly by destination country and airline. A trial visit or pre-transport assessment may be arranged to help your pet acclimatise, and it is worth confirming whether drop-off or collection from your home is available, as well as the handling arrangements for nervous or reactive animals.
To get started, reach out to Ferndale Pet Travel via WhatsApp, phone, or the enquiry form on their listing, and have your pet's vaccination history and travel details ready to share.
Services Offered
Is Ferndale Pet Travel legit?
-
✅
Verified by KakiListA real person confirmed operating details and contact channel.
-
🏛
ACRA registeredCross-checked against Singapore's official ACRA business registry.
-
⭐
4.9/5 from 54 Google reviewsModerate sample size — broadly indicative of consistent service quality.
Visit the facility, check the vaccination policy, and confirm insurance before drop-off.
Google Reviews ⭐ 4.9 (54 reviews)
Li Nicole
★★★★★
Ferndale Pet Travel is a very responsible and trustworthy pet travel agency. The staff are friendly, professional, and genuinely care about the animals they handle. Pet travelling from Singapore to Australia is definitely not easy, but Ferndale made every step smooth and well organised. Their communication was always clear and timely, which gave me so much peace of mind throughout the whole process. I truly felt that my dog Niki was in safe hands. I’m very grateful for their support and would highly recommend Ferndale Pet Travel to anyone planning an international pet relocation.
Giana Bastos Gomes
★★★★★
I cannot recommend Ferndale Pet Travel highly enough for pet relocation services. Their team is incredibly professional, organised, and genuinely caring. From the very beginning of the process until the moment my dog Maya was released from quarantine in Australia, they followed through on every detail and made sure everything went as smoothly as possible. What truly stands out is the people behind the service. Everyone I interacted with was attentive, responsive, and clearly committed to the well-being of the animals they handle. Moving a pet internationally can be stressful, but their guidance and coordination gave me a lot of peace of mind. I have used Ferndale Pet Travel three times now, from Singapore to Hong Kong, Hong Kong back to Singapore, and most recently from Singapore to Australia, and every single time they have delivered an excellent service. If you are looking for a trustworthy company to help relocate your pet internationally, I highly recommend Ferndale Pet Travel. They combine professionalism with genuine care for the animals and their owners.
Fay Chiam
★★★★★
I’m really thankful for the Ferndale team who supported Loaf’s relocation from Singapore to Tokyo really professionally and warmly! Their responses were always clear and timely and helped to alleviate my nervousness from needing to put Loaf in cargo for the 7 hours, giving tips on how to train her before the flight. Loaf arrived safely in Tokyo with no issues and was back to being a happy girl within a few hours after shaking off the flight jitters. Thanks Ferndale team!!
Rui Santos
★★★★★
I was very impressed by all of the professionalism and excellent support I received from Su, Christopher and Bryan. I had a lot of questions and requests for clarifications and they addressed everything with utmost respect and professionalism. Mel is doing wonderful and had a smooth trip. Thank you for being a great team and making the experience very pleasant!
Jacqueline Rossi
★★★★★
We hired Ferndale to bring our cat Humphrey from the UK to Singapore and my goodness it was the best decision! We had so much going on moving country, and so needed people we could trust and knew their stuff. Ferndale were it, and at every step of the way were reassuring, detailed, and kept us up to date on everything. Humphrey arrived from London this week safe and sound, and we are so thrilled to be re-united. Huge thanks to Wendy and the team, you were all wonderful and cannot say enough thanks. For those relocating and unsure who to pick for their SG agent, it's these guys! 😺
Ferndale Pet Travel vs other providers in Singapore
Side-by-side with the next three highest-rated pet relocation/ transport providers on KakiList, so you can see how Ferndale Pet Travel stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Ferndale Pet Travel (this page) | ⭐ 4.9 | 54 | — | ✓ |
| AT Pet Services | ⭐ 5.0 | 127 | — | ✓ |
| School of Pet Grooming (Transport) | ⭐ 5.0 | 53 | — | ✓ |
| Savvy Pet Relocation | ⭐ 5.0 | 31 | — | ✓ |
Frequently Asked Questions
How much does Ferndale Pet Travel charge?›
Ferndale Pet Travel's specific fee schedule was not available at the time this listing was prepared. For pet relocation and transport services in Singapore, pricing typically varies according to the pet's size and breed, the destination (local vs international), crate requirements, airline or land transport arrangements, and documentation handling such as health certificates and import permits. Additional costs may include veterinary health checks, microchipping (if not already done), CITES permits for certain species, and delivery to or collection from your home address. International relocations can vary considerably in total cost depending on the destination country's import regulations. Contact Ferndale Pet Travel directly via WhatsApp or phone for a detailed quote tailored to your pet's profile and travel itinerary. See the full pet relocation cost guide for Singapore →
What vaccinations does Ferndale Pet Travel require?›
For dogs, core vaccinations typically required include DHPP (distemper, hepatitis, parvovirus, parainfluenza) and rabies. For cats, FVRCP (feline viral rhinotracheitis, calicivirus, panleukopenia) and rabies are standard. Proof of vaccination should generally be current within 12 months, and you should bring the original vaccination card or a vet-certified copy when handing your pet over for transport. For international relocations, vaccination requirements are dictated by the destination country's animal import regulations, which can include specific timing windows, titre tests, and additional treatments such as tapeworm prophylaxis. It is advisable to confirm the exact documentation required for your destination well in advance, as some countries impose waiting periods after vaccination before travel is permitted. Ferndale Pet Travel should be able to advise on the specific requirements for your pet's journey — raise this at your initial enquiry.
Is Ferndale Pet Travel licensed and insured?›
Ferndale Pet Travel is ACRA registered, confirming it operates as a legitimate business entity in Singapore. The listing does not currently show specific Animal and Veterinary Service (AVS) licences, so if your engagement involves boarding or kennelling as part of the transport process, it is worth confirming directly whether the relevant AVS facility licence is held. On the question of insurance, ask Ferndale Pet Travel explicitly what coverage is in place should your pet be injured, fall ill, or go missing during transit. Reputable pet transport providers typically carry liability coverage, and for international moves, some offer or recommend add-on pet travel insurance policies. Visit the facility if your pet will be held overnight, check the vaccination policy, and confirm insurance arrangements before drop-off.