Helian Services ✓ ACRA Verified
About Helian Services
About Helian Services
Helian Services is a part-time helper provider operating islandwide from its base at 171B MacPherson Road, Singapore. The listing has been verified by KakiList, meaning operating details and contact channels have been confirmed by a real person. It holds a 4.8-star rating across 21 Google reviews — a modest but growing sample that points positively, though prospective clients should weigh it accordingly. No ACRA registration has been confirmed for this provider.
When enquiring, confirm the hourly rate, the minimum session length (typically three to four hours), and whether the booking covers a one-off clean, a recurring weekly arrangement, a deep clean, or a pre-move-in or post-renovation clean. Be clear about your property type and size so an accurate quote can be given upfront. It is important to establish whether the helpers deployed are Singaporean or Permanent Resident — in which case direct engagement is permissible — or foreign nationals. Foreign part-time helpers must be deployed by a MOM-licensed cleaning company; engaging a foreign freelancer directly is illegal under MOM rules and the financial penalty falls on the homeowner. Ask whether equipment and cleaning supplies are provided or homeowner-supplied, and confirm the substitute policy should your regular helper be unavailable.
Reach out to Helian Services via WhatsApp, phone, or the enquiry form to confirm availability for your preferred slot and to clarify the legal status and deployment structure of their helpers before booking.
Services Offered
Is Helian Services legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
4.8/5 from 21 Google reviewsModerate sample size — directional signal, but not yet a large base.
If the helper is foreign, confirm the company's MOM cleaning business licence before booking — the penalty for hiring an unlicensed foreign freelancer lands on you, not them.
Google Reviews ⭐ 4.8 (21 reviews)
Nic2 Too
★★★★★
We’ve been using their weekly cleaning service for more than 5 years, and the experience has been consistently excellent. The cleaner assigned to us is professional, reliable, and very responsible. She always does a thorough job and pays attention to the little details, which we truly appreciate. It’s not easy to find a service you can trust long-term, but they have definitely earned our confidence. Highly recommended for anyone looking for dependable and quality home cleaning services!
June Ching
★★★★★
My husband and I are happy and satisfied with the domestic services rendered by Helian Services Pte Ltd. Due to our busy schedule we can only request for any available helper from the agency to clean our house once every 3 weeks and the days are not fixed. So far we both find all the helpers to be friendly, reliable, hardworking and trustworthy. We therefore will continue to engage the services of Helian Services Pte Ltd whenever cleaning is required.
Yuo Ci Sophie
★★★★★
I started using Helian services since Oct 2023. The cleaner Moe Moe whom the company assigned to me for routine weekly cleaning since then. She have demostrated good working attitude despite inconveniences that happen for her due to my forgetfulness to settle admin stuff. Cleaning quality is there hence, I stay with them so long..
SK Oh
★★★★★
Very happy with their cleaning services. Their fees are reasonable, cleaners are friendly, punctual and provide good services. Will higly recommend to friends and relatives if they need cleaning services.
paulyn Tang
★★★★★
Very happy with Helian Services! San San was punctual, efficient, and did a great job cleaning my home. She followed instructions carefully, managed the tasks well (even cleaning toilets one by one so they were always usable), and went the extra mile by making my bed look perfect—like a show room. Highly recommend!
Helian Services vs other providers in Singapore
Side-by-side with the next three highest-rated part-time helper providers on KakiList, so you can see how Helian Services stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Helian Services (this page) | ⭐ 4.8 | 21 | — | ✓ |
| Three Butlers | ⭐ 5.0 | 370 | — | ✓ |
| Total Cleanz Pte Ltd | ⭐ 5.0 | 187 | — | ✓ |
| Best Z Clean | ⭐ 5.0 | 132 | — | ✓ |
Frequently Asked Questions
How much does Helian Services charge per session?›
Helian Services charges on an hourly basis, consistent with the Singapore market rate of roughly S$18–25 per hour from licensed companies, with a minimum of three to four hours per visit. One-off deep cleans typically run S$150–800 depending on property size; post-renovation cleans S$350–1,800; pre-move-in cleans S$400–2,500. Confirm upfront whether equipment and supplies are included or homeowner-provided, and ask whether a fixed quote is available for one-off jobs versus the standard hourly rate for recurring sessions. A written quote before any session begins is always advisable. See the full part-time helper cost guide for Singapore →
Is it legal to hire a foreign part-time helper through Helian Services?›
Foreign part-time helpers must be deployed by a MOM-licensed cleaning company. Direct hire of a foreign freelancer — whether found via Carousell, Facebook, WhatsApp, or any other channel — is illegal under MOM rules. The penalty of S$5,000–10,000, plus a two-year ban on hiring any domestic helpers, falls on the homeowner, not the cleaner. Before booking, confirm whether Helian Services holds the relevant MOM cleaning business licence if any of their helpers are foreign nationals. Singaporean and Permanent Resident helpers can be hired directly without these constraints, so clarifying the nationality and deployment structure of the assigned helper is an important first step.
What insurance and substitute policy does Helian Services offer?›
Public liability insurance — S$500,000 minimum is the market standard — covers damage to property or belongings during a session. Ask Helian Services for the policy name and coverage scope in writing before the first visit. On substitutes: helpers occasionally fall ill or take leave, and a reliable provider sends a trained replacement within 24 hours rather than leaving you uncovered. Confirm this policy in advance. Also clarify whether Helian Services operates a regular-helper model — the same person each visit — or a booking-pool model where different helpers are assigned, as consistency affects both quality and trust.