One stop platform for part time helper services.
Jenny was very helpful in assisting me in booking for a cleaning team for my move-out cleaning despite a very short notice given.The team that showed up was friendly and hard-working. They are knowledgeable and experienced.Definitely will engage Helpergo and hopefully the same team will be assigned.
HELPER NO GO - Engaged helper through HelperGo to clean my 80 y/o mum’s place once a week. I had to book a minimum of 10 sessions. The helper only showed up for 4 out of the 10 sessions, and not always on time. My mum’s feedback was that the helper was very slapdash when cleaning and left pools of water on the living room floor after mopping which is obviously hazardous to an elderly person. I made several calls and sent SMS and WhatsApp messages to the company but never got the courtesy of a reply. I sent a message to let them know that I will not be renewing the recurring service and the company charged me $50 for cancelling. They were definitely responsive in that respect! Save yourself the negative experience!
Helper Wanita arrived promptly on time and was very efficient and detailed with her cleaning. She is professional and don't have my guidance and she even did more than what was required. I’m glad that I engaged her to clean my place before CNY
This company does not even deserve a single star. I used HelperGo to hire onetime cooking helper. I was charged for the service but the helper never came. Since then I have tried to contact HelperGo by calling/WhatsApp /email but no response from them. They have not even refunded my money. So be beware of this service and try something else.
We booked for a one time babysitting service and surprisingly the nanny, Jeanie, who was assigned to us, is experienced enough and able to manage our daughter well when we went out for dinner even this is her first time.