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Mee Ling ★★★★☆

a month ago

I would like to thank Hiremop Pte Ltd for providing me with such a positive experience. The cleaner was very punctual and worked efficiently. At the beginning, I was actually a little surprised by how fast she was working and even wondered if everything had been cleaned thoroughly. However, after checking carefully, I found the results to be satisfactory and acceptable. Time management was handled very well. She also provided a vacuum cleaner to clean my house, as well as proper cleaning tools for washing my bathrooms. This level of service alone is more than enough reason for me to continue booking with them.

Joseriho413 ★☆☆☆☆

2 months ago

I’m very disappointed with the service from Hiremop. I booked a 2-hour cleaning session. The cleaner was supposed to arrive at 7:00pm but only showed up at 7:19pm. Then at 8:54pm — barely 1 hour 35 minutes later — she reported that the entire house was “done.” When I checked immediately after, multiple areas were clearly not cleaned at all. There was still visible dust on surfaces, untouched spots around the house, and even the litter bin wasn’t cleared. This was not about “stubborn stains” or deep scrubbing — these were basic cleaning tasks that were simply skipped. It felt like the cleaner rushed the job, took shortcuts, and left early while claiming the work was completed. What made it worse was the company’s response. Instead of acknowledging the incomplete work, they replied with a generic explanation about stove stains — which had nothing to do with the issues I raised. It showed they didn’t properly read or understand the feedback before responding. If you’re paying for a professional cleaning service, you expect basic thoroughness and honesty about time spent. Unfortunately, this experience fell far below expectations. I would not recommend Hiremop based on both the quality of the cleaning and how this complaint was handled.

Ng kee seng ★★★★★

2 months ago

I would like to compliment Aye for her excellent cleaning service. I booked a 4-hour session, and throughout the time I repeatedly asked her to take a short break, but she remained dedicated and insisted on completing the job. Her commitment, work ethic, and attention to detail were truly commendable. Overall, she did a very good job, and I’m very satisfied with her cleaning service, and she have a good attitude

Cuzzey Podcast ★☆☆☆☆

2 months ago

Absolutely unacceptable service from Hiremop. I booked a 2-hour cleaning session starting at 7:00pm. The cleaner only arrived at 7:19pm, already cutting into the paid time. Then at 8:54pm — well before the 2 hours were even up — she claimed the entire house was finished. That was simply not true. When I checked, there were multiple areas still dusty, surfaces not wiped, and obvious spots completely untouched. These were not deep-cleaning issues or “stubborn stains” — they were basic, visible dirt and dust that any proper cleaner should have handled. I even had to clear a litter bin myself afterwards. This shows the job was rushed and corners were clearly cut. It felt like the cleaner was more interested in leaving early than actually doing the work properly, while still marking the job as “completed.” What made this worse was the company’s response. Instead of taking responsibility, they gave a template-style excuse about stove stains, which had nothing to do with the complaint. It’s clear they did not even bother to properly read or understand the feedback before replying. Paying customers expect honesty, full service time, and basic cleaning standards. This experience showed poor work ethic, lack of supervision, and careless customer support. I would strongly caution others before booking with Hiremop. This was a waste of money and time.

tyler james\ ★★★★★

a month ago

We are very satisfied with Khin today. We paid extra for the stove cleaning and the result was stunning; Tough grime was removed. I recommend people to book as early as possible because their schedule can be a little busy and unpredictable for me.