Imperial Door ✓ ACRA Verified

GGee Twix ★★★★★

12 months ago

We walked-in, no appointment. Leon greeted us with warmth. Highly recommended for his excellent service in helping us with door and gate digital lock selections. Patience, professionalism, and honest advice! We ended up purchasing the epic 8G sets with extended warranty. Overall happy experience today. Can't wait for the installation day. Thanks Leon!

Chan Fei ★☆☆☆☆

8 months ago

We went to My Digital Lock UBI to shop for a digital lock. We chosen the package Moorgen T31 lock ,gate & T9 lock ,door & though the price is high . We trust the brand but somehow we are disappointed after sales, technical support services. Installation was well manage & was completed on 21/7/2025. After using less than a week ,there is issue on T31 gate lock, firmware unable to update & camera unable to load. They did send a technican, no experience which took more than 2hr to solve the firmware update & camera but he reset T31 lock device which causes the T31 lock not working properly. Then next day , they send another Technican which he is well experience, fine tune and the lock function well. But sad to said, the Moorgen app is not stable, the camera unable to load. Until now 02/8/2025, all information requested was sent to technical support but still not solve.

Gerald Ang ★★★★★

4 years ago

Here at My Digital Lock - MacPherson to shop for doors/gate/dig locks Met up with sales consultant Jason Ng who had spent his time sharing the product knowledge Young but experienced, he was able to provide us with his opinions on the various options to choose from, especially digital locks which we are quite clueless about We are glad to purchase from him after shopping around other similar shops, and a reasonable discount within our budget. Highly recommended if you have a chance to be at their huge and comfy showroom. Thanks for all the help and support rendered 👍🏼

Rose Ahmad ★★★★★

8 months ago

Purchase digital lock frm TikTok but not sure about the product manage to reach out JUSTIN a very friendly guy who really help out thru d process . Thank you so much JUSTIN your service is very awesome keep it up 👍🏻👍🏻👍🏻👍🏻

Lee Chong Yi ★☆☆☆☆

2 years ago

Totally regret getting doors and gate from this company. From the website the price is decent. Went down showroom everything needs to top up. They break apart the door and upsell every parts. Told me normal wood is not good and push to top up for laminate finish. Door handles upgrade available. Slider arm quoted me $180 when i can get for $30 outside. topped up $400 for fire rated door and look at the type of finishing i received(refer to photos). The workers added 2 layers of wood to my door frame to make it "fire rated" and patched up the nails mark. I have over 20 putty marks on the door frame and the salesperson said I can paint it up myself. Nothing about door frame is mentioned to me beforehand at all. Almost unbelievable that they can deliver this and considered job done. As for the old 2 holes, the workers told me to buy wooden putty and patch it up myself as its not their job. Wow Paid about $3.7k for 1 main door, main gate and 3 bedroom doors which is premium priced and I still need to putty and paint myself. If screenshots of conversations are allowed I will gladly share them here. Eventually got ghosted by 2 of their salesperson as its the easy way out for them. If for whatever reason you still want to go with this company, DO NOT fully pay before works are done. I fully paid before fabrication and was at an disadvantage. They simply don't care after installation is done. Look at my gate unit number, the numbers are not even straight and the installer disappeared like a flash.