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David ★★★★★

a month ago

Couple therapy with Haikal was insightful and instrumental. My partner and I had a number of issues that were impacting us for years. We saw other two counsellors elsewhere, one f2f and one online previously and did not find them helpful. But the sessions with Haikal were another level. His assessment of our issues and interactions in the relationship was on-point. This understanding of how our behaviours impact the other opened our eyes to how we had not been communicating well and reduced the sense of connection in the relationship. His use of the two-legs model to ensure the balance in the relationship was a simple way to guide us through the challenges in the relationship. The sessions were dynamic with experiential exercises and strategies to support us in connecting with our client. I had recommended another friend to Haikal, who also shared positive reviews of the sessions. Highly recommend Haikal if you are seeking for a psychologist for both individual and couple work.

Kunkhmer Tan ★★★★★

a month ago

Mr. Haikai is the only psychologist I have continued seeing for many years. He has supported me through my depression, anxiety, and challenges in my marriage. What makes him truly exceptional is how attentively he listens to every detail without judgment. He takes the time to understand the situation deeply and often provides practical exercises during our sessions that help me reflect and work through my thoughts and emotions. Every consultation leaves me feeling clearer, calmer, and more hopeful. After so many years, I finally decided to leave a review because he truly deserves it. I’m very grateful for his patience, professionalism, and genuine care, and I highly recommend him to anyone looking for a psychologist who truly listens and helps you grow. Lawrence

Yihu4n ★★★★★

2 months ago

Therapy with Sumathi at ImPossible over the past seven months has been a genuinely meaningful experience. She strikes a rare balance of being warm, patient, and compassionate while also remaining thoughtful, objective, and professional. I always felt safe speaking openly, yet encouraged to reflect, grow, and take responsibility for my own progress. As my first experience with therapy, this journey exceeded my expectations and has made a lasting difference in my wellbeing. I’m very thankful for her support and would confidently recommend this clinic to others! The administrative staff and therapists display a high level of professionalism and efficiency in the booking of appointments.

Jordan Matthews ★☆☆☆☆

2 months ago

Md Haikal Jamil is a terrible psychologist. This was the worst couples counselling experience I have ever experienced. It was a very one sided session. He did not treat both of us equally and there was clearly a bias with this psychologist. He wasted all the time playing games asking us to pretend like we are a kid instead of addressing the problems we had. Our relationship gotten worse after seeing Haikal. We made the decision to stop seeing him after a few session. I would highly recommend NOT to use Haikal. RE: Your approach proves to come from a judgmental process basing the relationship to one’s upbringing. In this scenario, you even said you sided with my partner. She was empowered by your agreement and she ended up causing the infidelity shortly after. Our relationship ended shortly after meeting with you. What you said was completely out of line. I am sure you would love to for people to keep spending money and coming to you for years when you can finally balance the sides. To side with one party immediately was a completely amateur decision without understanding both sides. I feel like you don’t try to discover the underlying issue and scratch the top surface with the person that talks the most. I really hope others don’t have to deal with torn counselling. It was the worst decision I made. In our relationship. I am disgusted with your response and your methodology of practice. I write this in hopes that you can learn from your mistakes and others don’t go through what I have with your poor actions.

Wei Ling ★★★★★

6 months ago

ImPossible has a warm and welcoming environment with therapists that are professional and kind. You can feel how much they care about the work they do, as there’s a lot of empathy, thought, and heart in the way they connect with others. This is so helpful in creating a safe environment for one to share their deepest thoughts and feelings, especially if going through a difficult time. I really appreciate the sincerity and kindness of the therapists here, and would wholeheartedly recommend them to anyone looking for thoughtful, compassionate and professional support.