Review for Xavier I had a great experience purchasing my digital lock with the help of Xavier. He was patient, knowledgeable, and took the time to explain all the features clearly, helping me choose the best model for my home. Xavier wasnβt pushy at all he genuinely cared about understanding my needs and gave honest recommendations.
I bought the Lockin V3 + SV40 together with new gate + main door from TD. Inevitably there were some workmanship issues when it comes to installation by human. Nonetheless, I really appreciate the assistance rendered by Joey from TD and Josline + Desmond from Lockin team. They are very professional, willing to listen to my feedback, do their best and went extra miles to resolve the issues for me. Excellent after sales service! After these incidents, I am very confident that I have bought the right products from the right teams! Keep it up TD and Lockin teams. Love my new doors and the digital lock!
Was attended by Queennie and Carrie at The Tech Show. Totally amazed by their technical knowledge of the product and most importantly, positive attitude! Highly recommended for everyone to find them if have any questions on Lockin!
Just bought S5 & V3 bundle during Comex. Xavier was really helpful and very detailed in his explanation. Looking forward to have the locks installed.
Really appreciated the excellent after-sales follow-up. The technician-Desmond who came to fix the lock got the timing wrong and I had to turn him away, but he remained very friendly and understandingβno frustration at all. I also want to commend the lady who served me at the IT show- Jingxian; she followed up after the installation to check if everything was in order, which was a really nice touch. Great service all around!