Luce SG ✓ ACRA Verified
About Luce SG
About Luce SG
Luce SG is an eldercare medical escort service operating islandwide across Singapore, listed on KakiList as verified and ACRA-registered. With a 4.9-star rating across 8,609 Google reviews, the volume of feedback provides a robust signal of consistent service quality. Pricing is positioned in the mid-range ($$) though specific hourly or package rates are not publicly listed.
Arranging a medical escort typically begins with a care assessment covering the elder's mobility requirements, medical conditions, and the nature of the appointment — whether a routine outpatient visit, specialist consultation, or procedure requiring accompanying support. Families should clarify whether the escort service includes waiting time at the clinic or hospital, assistance with registration and pharmacy collection, and post-appointment transport home. Distinguishing between personal care and companionship-level support, and confirming whether the escort has relevant first-aid training, are important steps before booking. It is also worth discussing how many hours are needed and whether a recurring weekly or monthly schedule is required.
To proceed, contact Luce SG via phone or the enquiry form on their listing, providing details of the upcoming appointment, the elder's mobility and medical needs, and the preferred dates and times to obtain a confirmed booking and written rate confirmation.
Services Offered
Is Luce SG legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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4.9/5 from 8,609 Google reviewsRobust sample — 8,609 reviews provides a strong signal of consistent service quality.
Insist on a trial period and put the care plan, hours, and rate in writing.
Google Reviews ⭐ 4.9 (8609 reviews)
Leong Hong Siong
★★★★★
Chaw Su Hlaing from Luce Cleaner provided excellent service! She was punctual, thorough, and very professional. My home was spotless after her cleaning, and she paid attention to every detail. Highly recommend her for anyone looking for reliable and quality cleaning.
Eint Chu
★★★★★
Handy Man service Review Instead of randomn man from Fb group, carousel, chanced upon this service with a reputable company. Cheapest price in sg, cheaper than ID quoted price defintely. Service was top notch, handyman guy though in chinese , easy to communicate and follow instructions, well mannered. We did mirror/picture frame/shelf installation and even ikea shelf. Overall super happy with the company and hassle free. Will try their cleaning service next time.
J K
★☆☆☆☆
Paid 400 for cleaning service, deep cleaning. Upon completion, we found out that absolutely 0 cleaning was done. Photos included to show no cleaning was done. I dont think they even swept. Edit: the customer service has the audacity to come back to me to tell me their workers in fact cleaned. Monkeys could clean better than whatever this was.
Zieda Lolo
★★★★★
Helper 1 : Win Mow Kywa Engaged Luce Cleaning Services I need 2 helpers for my 5 room flat..103sqm. One helper wiped the blind, window, grill, surfaces of ceiling fan etc and cleaned 2 toilet .. The other helper vacuumed, mop , change bedsheets She was punctual, hardworking, and very respectful of our home and my family. She cleaned every corner thoroughly and even organized our cluttered spaces. Happy with their service...no complaints at all.
Ariel Rikyell
★★★★★
I am very satisfied with Nant. She been a great help 🙏💙😇 Reliable, Responsible, Hardworking, Sincere, Punctual, Helpful, Friendly, Meticulous... Always go the extra mile. LUCE you have a good staff ... Should give her bonus... It's Chinese New Year 🎊 Her schedule is always full. Booking is not easy! My heart is full... Thankfulness Lots of blessings to Nant and LUCE 💕
Luce SG vs other providers in Singapore
Side-by-side with the next three highest-rated medical escort providers on KakiList, so you can see how Luce SG stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Luce SG (this page) | ⭐ 4.9 | 8609 | — | ✓ |
| Medical Assistance 4U | ⭐ 5.0 | 338 | — | ✓ |
| My Care Concierge | ⭐ 5.0 | 283 | — | ✓ |
| EZ Ryde Wheelchair Transport | ⭐ 5.0 | 20 | — | ✓ |
Frequently Asked Questions
How much does Luce SG charge?›
Luce SG does not publicly list specific hourly or package rates, so you will need to enquire directly for a quote based on the duration and scope of the escort needed. Market rates for medical escort and eldercare companion services in Singapore typically range from S$20–50 per hour depending on the level of care required, minimum booking hours, and whether the engagement is recurring or one-off. Confirm whether the quoted rate covers door-to-door escort, waiting time at the clinic or hospital, assistance with registration and pharmacy, and any public holiday surcharges. Ask whether there is a minimum engagement period per booking. Get the full cost breakdown in writing before confirming. See the full eldercare cost guide for Singapore →
Live-in or visit-based — which does Luce SG offer?›
Luce SG's listed subcategory is medical escort, which is a visit-based, appointment-specific service rather than a live-in or daily home care arrangement. Each engagement is scoped around a specific medical appointment or hospital trip, and the escort accompanies the elder for the duration of that visit. If your family needs broader daily personal care, companionship, or live-in support, this may fall outside Luce SG's current service scope — contact them directly to confirm what arrangements they can accommodate. For appointments that require overnight hospital stays or complex post-procedure monitoring, clarify in advance whether extended-hour or multi-day escort bookings are available and how those are priced.
Is the escort trained and insured?›
Luce SG does not publicly list specific regulatory licences or clinical certifications. When enquiring, ask whether escorts hold first-aid certification, any nursing aide or eldercare training, and whether the company carries public liability or professional indemnity insurance covering incidents during an escort appointment. For engagements involving elders with complex medical conditions — such as post-surgical recovery, dementia, or mobility impairment requiring wheelchair or stretcher support — confirm whether the assigned escort has relevant experience with that profile. If the appointment involves clinical procedures, check whether a medically trained companion (such as a nurse) is available rather than a general escort. Insist on a written service agreement covering the scope, rate, and insurance position before the first booking.