Mount Alvernia Hospital ✓ ACRA Verified

Anna A ★★★★★

3 months ago

My husband and I recently welcomed our 3rd child at Mount Alvernia Hospital. We chose Mount A for all 3 of our births, mainly because it is a Catholic hospital that offers a blessing service for babies and parents post-discharge. In addition, upon request, a Sister or a member of the pastoral team will come to the hospital room to pray with you and bring Holy Communion, as part of Mount A’s Clinical Pastoral Care programme. Personally, Mount A has always felt like home, and the standard of care and service has consistently been superb. A special shout-out to the Lactation Consultant, Ms Sharon, who was incredibly patient and reassuring while guiding me through lactation. I am also deeply grateful to the nurses at St Michael Ward. especially Ms Dina, who promptly picked up on my newborn daughter’s jaundice, allowing us to start phototherapy early and eventually be discharged together. Another nurse, Ms Mala, thoughtfully advised us to keep our baby in the nursery for a longer duration, which greatly helped in bringing her bilirubin levels down overnight. Thank you, Mount Alvernia, for walking this journey with our family once again, with compassion, faith, and excellent care.

Serena Goh ★★★★★

a month ago

I was admitted to Mount Alvernia for a couple of nights due to a gastrointestinal virus, and I’m truly grateful for the care I received from the nursing team at St Gabriel. When you’re feeling at your worst, small things matter a lot. The nurses were attentive, patient, and consistently kind. I felt well looked after throughout my stay. I especially want to thank Nurse Epe. She cared for me with such natural warmth and attentiveness. she was present, calm, and genuinely caring. She checked in regularly, made sure I was comfortable, and responded quickly whenever I needed help. Her steady presence made a difficult time much easier to get through. Thank you to the entire nursing team for the professionalism and compassion you show every day. It truly makes a difference.

Alan ★★★★★

4 months ago

My wife and I recently welcomed our baby boy at Mount Alvernia, and we are extremely grateful for the amazing care we received. All the staff from the nurses to the doctors were incredibly professional, gentle, and attentive throughout my wife’s delivery and recovery. They made the whole experience smooth and reassuring for our family. I want to give a special praise and thanks to nurse Pumaren Bituin. She took exceptional care of our newborn son. She is very friendly, caring, and speaks to our baby so gently. When our baby suddenly choked on thick saliva, her quick response and calm actions helped clear the blockage immediately. We are truly thankful that she helped save our baby boy in that moment. Thank you, Mount Alvernia, and especially Pumaren Bituin, for your kindness, dedication, and genuine care. Highly recommended for all new parents.

Nicholas G ★☆☆☆☆

7 months ago

Avoid this hospital at all cost, biggest mistake ever. First time here and it’s already a nightmare. Among all the private hospital I’ve visited, this feels like govt hospital standards. The standards are appalling. Requested for a single room, none. Two-bedder, none. Four-bedder, none. And where do they put the patient? Right beside a blasting construction site at St Francis ward. Asked if at least the bed could be changed away from the noise or other wards, answer was still no. Imagine paying private hospital prices only to be told “nothing can be done.” What kind of hospital management thinks this is acceptable? Leaving patients shivering from feeling sick and unable to sleep due to the construction workers right outside the window beside us screaming, shouting and drilling. All we were given a form and told to be understanding and wait till the construction workers end work. The room booking team is an absolute disgrace. They should come down themselves and see what they are putting patients through instead of hiding behind excuses. This place calls itself a private hospital, but the experience is worse than a budget ward. Truly the worst decision to ever step foot here. Do yourself a favor and AVOID.

Jessica Ann ★★★★★

2 months ago

Went for a day surgery today and met with the kindest and sweetest hospital staff. I want to extend my deepest appreciation for the team that supported me at day ward 3, as well as the surgical team. I entered the procedure room with so much anxiety, but was immediately put to ease with light hearted conversations, a warmer under my blanket to feel less cold, gentle music and a cherry blossoms slide show when I told them the big xray tv looked intimidating. Having been through many bad experiences with other medical professionals, I cannot emphasise how impactful these kind interactions were for me today. Immensely grateful to the team at Mount A! ❤️