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Cass Jac ★★★★★

a year ago

I chose my Furbaby from the Pawsome Tanjong Katong Branch, which was recommended by my girlfriend Gina, who also bought her Standard Poodle from there! I previously had an English Cocker Spaniel who passed away three years ago at the age of 17+. My girlfriend mentioned that there were three American Cocker Spaniels available at Pawsome, so I decided to go and take a look. The Pawsome Pet Shop is clean, and the staff members are kind and attentive to the pets. I love that they let the pets take turns playing! 😍🐕‍🦺🐕 I noticed the staff cleaning up immediately whenever a pet had an accident. I met Annabel, another staff member who is passionate about her work. She was very patient, helpful, responsive, and friendly throughout the entire process. Annabel carefully explained everything to me and even helped me call the owner of Pawsome to confirm that I could come back to bring my Furbaby home after ten days when I returned to Singapore. 🙏🙏 My travel plans are booked monthly, and I know I have to wait until after June to get a new Furbaby. However, I truly believe that it was meant to be for me to meet this adorable nine-month-old American Cocker Spaniel. He kept jumping on my back, and both he and his sister pup were incredibly gentle and calm. After bringing my Furbaby home, I was pleased to learn that Pawsome offers discounts on boarding for their Furbabies at Pawsome Kennel. I would especially like to thank Jingwen for her kindness, passion, patience, and the extra care she provided while my Furbaby was boarding with them. Thank you, Jingwen! 😍❤️🙏 I love Pawsome Kennel, whether for indoor activities where all the Furbabies play and mingle together, or outdoor outings where they can release their energy in beautiful places. The systematic routines for my four-legged Furbaby while I’m away give me peace of mind, allowing me to relax without worrying about him. Pawsome Kennel truly feels like my Furbaby's second home. 🙏❤️

Charis Welikande ★★★★★

3 months ago

We came here to view some puppies and Jing Wen was so accommodating, letting us view them on multiple occasions for an extended period to get to know them and their personality. While we decided that our lifestyle didn't quite match the dog we were looking for, their service was impeccable! Definitely recommend. You can see the care that they put into their pups.

YC Teo ★★★★★

6 months ago

We’ve always had German Shepherd Dogs (GSD) and we know it's tough to own one now in Singapore because of the tough laws. Pawsome came to our aid, and what I really appreciate is the patience and dedication in helping our family find a suitable GSD. It took 2 months, but we finally found our handsome furbaby Hugo from Australia. He is our fourth GSD. Much thanks to Issac and the Awesome Pawsome team! I would give 1 million stars if I could! Thank you so so very much!

Yi Mei ★★★★★

a year ago

Had the best experience with Pawsome getting my Aussie Shepherd, Scout. Since 2020, I really liked the Aussie they brought in then, but it really wasn’t the right time then. Aussies are also uncommon in Singapore, but I particularly watched out for Pawsome’s Aussies because somehow they bring in XXXL sized versions of dogs, which is so adorable. Fast forward to December 2024, they brought in new Aussies which I visited 4 times from December 2024 to March 2025 before deciding on him because on the personal front it was a hectic time and not an easy decision. That being said, Pawsome was ever patient in answering all my questions and accommodating all my visits to him. What helped was also that Pawsome value added to Scout as an older puppy (by the time we got him he was almost 7 months) by training him at their related dog school - Topdogs. When he arrived at my home - he was smart and well socialized to read the cues of my existing dogs. was calm, did not jump at my kids, and was already outdoor toilet trained. Comparing my last puppy experience, Scout, by nature and training was really 10/10 for behaviour. The contract for Scout also contained a clause which stated that if there were difficulties in keeping him to inform them and they would help to re-home him. Even though that is not something I would consider, I appreciate Pawsome as a pet shop for caring for him and his well-being as more than just a sale they hope to forget about completely. The after sales was also great as they checked in to see how he settled in which I really appreciated. He’s healthy and well trained and I can’t ask for more. All in all would def recommend getting a dog (esp an older puppy, if there are concerns on behaviour) as I feel Pawsome really value adds to the dogs they sell.

Pamela T ★★★★★

6 months ago

We had been looking to add a furry companion to our family for a few months and finally came across Mojo at Pawsome. Mojo was an older puppy (around 8 months) and had been with Pawsome for about 5 months, but the team reassured us and we could see he was healthy and well cared for — a reflection of the attention they give their pups. The experience was great from start to finish — very responsive (even replying to our questions late into the night!), patient, and never pushy. Special thanks to Jing Wen for answering all my questions and following up to check how Mojo is settling in. We’re really glad we got Mojo from Pawsome!