ProCare Cleaning Services Pte Ltd ✓ ACRA Verified
About ProCare Cleaning Services Pte Ltd
About ProCare Cleaning Services Pte Ltd
ProCare Cleaning Services Pte Ltd offers part-time cleaning and household help on an islandwide basis across Singapore. The company is KakiList-verified and ACRA-registered, and holds a 4.9/5 rating across 116 Google reviews — a robust sample that points to consistent service quality. Pricing is hourly, placing it in the mid-range bracket typical of licensed cleaning companies (S$18–25/hour).
Booking begins with a phone call to confirm the property type (HDB flat, condominium, or landed house), the scope of work (routine weekly cleaning, one-off deep clean, post-renovation, or pre-move-in), and the preferred day and time slot. A minimum booking of three to four hours per visit is standard for part-time arrangements. Homeowners should clarify upfront whether cleaning equipment and supplies are provided by ProCare or expected from the household, and whether a fixed quote or hourly billing applies to the job. For recurring weekly or fortnightly bookings, ask whether the same helper is assigned each visit — consistency generally produces better results than a rotating pool. Note that if ProCare deploys foreign helpers, it must hold a MOM-issued cleaning business licence; Singaporean and PR helpers can be engaged directly by the company under ACRA registration alone. Homeowners should confirm the company's deployment model before booking, as hiring a foreign part-time helper through an unlicensed operator is illegal and carries penalties of S$5,000–10,000 plus a two-year hiring ban — a liability that falls on the homeowner.
To get started, call ProCare Cleaning Services directly to describe your property and cleaning requirements, confirm the helper's status and the company's MOM licensing position if foreign helpers are deployed, and arrange a first session before committing to a recurring schedule.
Services Offered
Is ProCare Cleaning Services Pte Ltd legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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4.9/5 from 116 Google reviewsRobust sample — 116 reviews provides a reliable signal of service quality.
If the helper is foreign, confirm the company's MOM cleaning business licence before booking — the penalty for hiring an unlicensed foreign freelancer lands on you, not them.
Google Reviews ⭐ 4.9 (116 reviews)
Andrea Raman-Diju
★★★★★
I engaged the services of ProCare Cleaning Services to complete move out cleaning. I was in touch with Dennis. My main concern getting the light fixtures cleaned which are too high to reach with a regular ladder. He assured me that it could be done. His team did a fantastic job with the cleaning of the entire house - walls, floor, wiping down surfaces, appliances, bathrooms, etc. The staff are friendly. I definitely recommend their services.
S C
★★★★★
I came across Procare cleaning services through their Facebook ad and decided to give them a try. I contacted them around 1pm and the service crew arrived at my place by 4pm on the same day. I was impressed by their quick response and prompt service. The cleaning service was carried out thoroughly - my smelly sofa was cleaned within an hour and looked good as new. I'm highly satisfied with the quality of their work. Overall, I would definitely recommend Procare cleaning to anyone looking for a reliable and efficient cleaning service. Their professionalism and attention to detail made the experience a breeze. I'm glad I gave them a try and will be using their services again in the future.
Constantinos Demetriades
★☆☆☆☆
Worst decision I ever made was to assume that by paying absurdly high charges, I was to get a good service. I hired Procare to polish marble flooring, jetwash the exterior of a house, and do a thorough cleanup, for an absurd cost of $6,590, thinking that I was "getting the professionals" to do it. Not a single part of the job was done to standard. The marbles are dull and stained, the outside is still filthy and covered with stains, and they didn't even bother to do a simple mopping when they left. They finished everything in the middle of the night, and when all the defects were made obvious during the daytime, they just hide behind their "terms and conditions". Their Sales Rep kept complaining about "lost income" and "how much time they spend on failing to unclog a drain", which had very little to do with the defects. Also not a single apology for tossing the furniture out in the rain. They get 2 stars instead of 1 because they did propose to come and finish the job, although they would only allocate 3 hours to it, and Only do the cleaning. When I asked that they relook at the dull marble floors, I was given a lame "not our SOP" response, to which I asked them to never come back again, as I will need to get a proper crew to redo everything. They cost too much, demand payment upfront, clean very poorly, and took so long that they messed up the schedule of the rest of the renovation. Avoid at all costs. I have edited the review to 1 star because of the weak response full of excuses and complains, without any reference to the real problems . And I'm adding photos of the $4000 "marble polish" which was supposedly done , and which Procare refused to revisit as "its not their SOP". As mentioned, not a single part of the job was done well, or professionally.
katharine wijaya
★★★★★
Best decision ever! Engaged their service for tenant who moved out leaving the place extremely dirty after staying for 4 years without proper management on my marble floor and cabinets with foul smell, the managed to clean through everything. Marble became white. Staffs are very good and friendlyy. They work so hard to make everything perfect. Would totally recommend! They even came down to inspect everything before quoting and on my end, I booked everything quite last minute and they managed to get it done. SATISFIED! Thankyou team for working so hard ✨ appreciate it. Can see from before and after pics! Ignore the line on the toilet bcs that cannot be salvaged unless polish
kiat tan
★★★★★
We engaged Procare to do a deep cleaning for my entire 5-room HDB flat in July 2023. An unit at lower level caught fire and the smoke and dust particles swarmed into my unit, causing an overlay of soot which is really difficult to clean/remove. A team of 5 experienced and diligent staff came down to perform a thorough cleaning for my house. They took around 6.5 hours to clean the entire house. They promptly came back on the next day to touch up some areas upon notification. Overall, I am very pleased with their services. I don’t have basis for cost comparison, but it does feel a little pricy thou. But you probably pay for what you get. Excellent service
ProCare Cleaning Services Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated part-time helper providers on KakiList, so you can see how ProCare Cleaning Services Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| ProCare Cleaning Services Pte Ltd (this page) | ⭐ 4.9 | 116 | — | ✓ |
| Three Butlers | ⭐ 5.0 | 370 | — | ✓ |
| Total Cleanz Pte Ltd | ⭐ 5.0 | 187 | — | ✓ |
| Best Z Clean | ⭐ 5.0 | 132 | — | ✓ |
Frequently Asked Questions
How much does ProCare Cleaning Services Pte Ltd charge per session?›
ProCare Cleaning Services prices cleaning on an hourly basis, with a typical minimum of three to four hours per visit. Licensed cleaning companies in Singapore generally charge S$18–25 per hour, putting a standard half-day session in the S$54–100 range before any surcharges. One-off deep cleans run S$150–800 depending on property size, post-renovation cleans S$350–1,800, and pre-move-in cleans S$400–2,500. Confirm whether cleaning equipment and supplies are included in the rate or whether you are expected to provide them. For one-off jobs, ask whether a fixed quote is available rather than an open-ended hourly rate. See the full part-time helper cost guide for Singapore →
Is it legal to hire a foreign part-time helper through ProCare Cleaning Services Pte Ltd?›
Foreign part-time helpers must be deployed by a MOM-licensed cleaning company — direct hire from Carousell, Facebook, WhatsApp groups, or any informal channel is illegal under MOM rules. The penalty for the homeowner (not the cleaner) is S$5,000–10,000 plus a two-year ban on hiring any domestic helper. Before booking, confirm whether ProCare holds a MOM cleaning business licence if it deploys foreign staff. Singaporean and PR helpers face no such restriction and can be engaged by the company under its ACRA registration alone. Clarifying the helper's status and the company's licensing position takes one phone call and removes any legal risk on your side.
What insurance and substitute policy does ProCare Cleaning Services Pte Ltd offer?›
Public liability insurance — typically S$500,000 minimum — covers damage to your property or belongings during a session. Ask ProCare to confirm the policy is in place and request the policy number in writing before the first visit. This matters particularly for post-renovation and pre-move-in cleans where high-value items may be present. Also confirm the substitute policy: a reliable company will send a trained replacement within 24 hours if your regular helper is unavailable due to illness or leave, rather than leaving your booking uncovered. Finally, clarify whether ProCare operates a regular-helper model (same person each visit) or a booking-pool model, as consistency affects both quality and the trust built over time.