ServisHero ✓ ACRA Verified
About ServisHero
About ServisHero
ServisHero is a part-time helper service operating islandwide across Singapore. KakiList has verified its operating details and contact channel. It holds a 4.8/5 rating across 142 Google reviews, a robust sample that carries meaningful weight. No ACRA registration has been confirmed at the time of listing.
Booking a part-time helper through ServisHero follows the standard hourly model, with a typical minimum of three to four hours per visit. Homeowners can arrange one-off sessions, weekly recurring cleans, deep cleans, or pre-move-in and post-renovation cleans depending on their needs. Before confirming a booking, it is worth clarifying whether cleaning equipment and supplies are provided or whether the homeowner is expected to supply them. An important legal point applies where foreign helpers are involved: MOM rules require that any foreign part-time helper be deployed through a properly licensed cleaning company — direct hire of a foreign freelancer is illegal and the penalty falls on the homeowner, not the cleaner. Confirm ServisHero's licensing position with them directly, particularly if the helper assigned is not a Singapore citizen or permanent resident.
To get started, reach out to ServisHero via WhatsApp, phone, or their enquiry form to confirm your property type, preferred schedule, scope of work, and whether you require a one-off or recurring arrangement.
Services Offered
Is ServisHero legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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4.8/5 from 142 Google reviewsRobust sample — 142 reviews provide a reliable signal.
If the helper is foreign, confirm the company's MOM cleaning business licence before booking — the penalty for hiring an unlicensed foreign freelancer lands on you, not them.
Google Reviews ⭐ 4.8 (142 reviews)
Ng Sui Wah
★★★★★
Alvin presented Xero in a concise and clear manner. As a result, I could grasp Xero’s functionality within the limited time frame of the Product Demo presentation. I am impressed with the simplicity of Xero operations which achieved the objective of an accounting system with good features. Alvin responded to the chats and answered the Q&A efficiently. Last but not least, he followed up with an email with the relevant information and responded to my request too. Thank you, Alvin. Julian, who I would also like to thank, was efficient with clarity in his response to my query and was very helpful in providing me relevant information and resources. Thank you Julian.
Han Jin
★★★★★
Alvin's presentation was clear and easy to understand, thanks. Xero is a good product and really has good features that will be useful to SME. I will highly recommend it to my boss to subscribe to after the trail. Thanks Julian as well, he was helpful in providing me relevant information and resource.
Han Xiang Chew
★★★★★
Attended an online demo workshop by Alvin. I encourage anyone who is starting out in Xero, to participate in the webinar to have Alvin explain the features and answer any queries you have. He really went the extra mile to answer our questions and explain. Thanks Alvin. Great job.
Sarah Kennedy
★★★★★
The tutorial workshop run by Alvin was very good, he answered all of our questions and was happy to stay on the call longer in order to do so. Julian has been great with organising everything and the Xero staff in general have been very helpful and are always available to answer questions. Thank you
hy lim
★★☆☆☆
Monthly subscription cost for standard plan is increasing at a very fast pace. In yr 2020, it was $46/mth. Didn't expect it to be increasing so much year by year. I just received yet another email on the price increase to $65 per mth! System is acceptable to use (with flaws of course) but may be it's time to source for other more affordable ones at the rate that the Xero subscription price is increasing (with similar reasons given every time).
ServisHero vs other providers in Singapore
Side-by-side with the next three highest-rated part-time helper providers on KakiList, so you can see how ServisHero stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| ServisHero (this page) | ⭐ 4.8 | 142 | — | ✓ |
| Three Butlers | ⭐ 5.0 | 370 | — | ✓ |
| Total Cleanz Pte Ltd | ⭐ 5.0 | 187 | — | ✓ |
| Best Z Clean | ⭐ 5.0 | 132 | — | ✓ |
Frequently Asked Questions
How much does ServisHero charge per session?›
ServisHero operates on an hourly rate model, with licensed cleaning companies in Singapore typically charging S$18–25 per hour. A minimum of three to four hours per visit is standard. One-off deep cleans generally run S$150–800 depending on property size; post-renovation cleans S$350–1,800; and pre-move-in cleans S$400–2,500. Confirm whether cleaning equipment and supplies are included in the rate or whether you need to provide them, and ask whether a fixed quote is available for one-off jobs rather than an open-ended hourly arrangement. See the full part-time helper cost guide for Singapore →
Is it legal to hire a foreign part-time helper through ServisHero?›
Foreign part-time helpers must be deployed via a MOM-licensed cleaning company — direct hire from Carousell, Facebook, or WhatsApp groups is illegal under MOM rules. The penalty for the homeowner is a fine of S$5,000–10,000 plus a two-year ban on hiring any domestic helpers, regardless of whether the homeowner was aware of the arrangement. Before booking, confirm that ServisHero holds the relevant MOM cleaning business licence if any foreign helpers are deployed. Singaporean and PR helpers can be hired directly without these constraints, so clarifying the helper's status at the point of booking is a straightforward precaution.
What insurance and substitute policy does ServisHero offer?›
Public liability insurance of at least S$500,000 is the standard for reputable part-time cleaning companies and covers damage to your property or belongings during a session. Ask ServisHero for the policy number in writing before your first booking. Also confirm the substitute policy: helpers occasionally take leave or fall ill, and a well-run company will send a trained substitute within 24 hours rather than leaving you without cover. Finally, clarify whether ServisHero assigns the same helper each visit — a regular-helper model builds familiarity and consistency — or draws from a booking pool where different helpers may arrive each time.