Shalom Medcare ✓ ACRA Verified
About Shalom Medcare
About Shalom Medcare
Shalom Medcare is an eldercare transport provider operating islandwide from its Hougang base, listed on KakiList with verified contact details. It holds a 4.8-star rating across 63 Google reviews, a moderate sample that lends reasonable confidence to the rating. No ACRA registration has been confirmed, and no regulatory licences are recorded in this listing.
Families arranging senior transport typically begin by assessing the elder's mobility level, medical equipment needs (wheelchair, stretcher, oxygen support), and appointment frequency. It is worth confirming with Shalom Medcare whether vehicles are wheelchair-accessible or stretcher-equipped, whether a trained attendant accompanies the passenger, and what the booking lead time is for both scheduled appointments and ad-hoc trips. Clarify whether pricing is per trip, per hour, or package-based, and confirm any surcharges for peak hours, public holidays, or locations outside the central MRT network. For recurring hospital or day-centre runs, a standing booking arrangement may be available.
Reach Shalom Medcare via WhatsApp, phone, or the enquiry form to describe the elder's mobility needs and confirm vehicle type, attendant provision, and pricing before the first booking.
Services Offered
Is Shalom Medcare legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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4.8/5 from 63 Google reviewsModerate sample size — rating is reasonably indicative.
Insist on a trial period and put the care plan, hours, and rate in writing.
Google Reviews ⭐ 4.8 (63 reviews)
Regina Chan
★★★★★
Had a pleasant experience with Shalom Medcare today, 1st day of Lunar New Year. Booked a return trip service and the drivers were pleasant & professional. They were on time & secured the wheelchair firmly ensuring the patient safety. Moreover, their fleet of vehicles are new & well equipped. We were impressed with the level of service rendered by the team and Mr Armand as well. Will definitely use the service again and also recommend Shalom Medcare to others. 10/10 Thank you so much for your labour of love!
Shermaine
★★★★★
Friendly and helpful staff. The booking process was easy and they are very responsive. They are very assuring and priced reasonably. The drivers were punctual and responsible. My elderly mother and helper who took the transport to hospital for appointment like the service and trip very much. My mother also shared that she felt very safe during the trip as the wheelchair was secured. Thank you, Shalom Medcare
Yuki
★★★★★
I recently used Shalom Medcare for a cross border from Singapore to Johor bahru, and I couldn't be more impressed. From the initial quote to the final delivery, everything was handled professionally. Driver Armand was excellent. He was careful, efficient, and respectful of our belongings. The wheelchair was secured safely throught the trip. Communication was outstanding—I received clear updates about pickup and drop details. The price was also valuable for the peace of mind and quality of service. I highly recommend Shalom Medcare for anyone needing a reliable transport company.
Shirlin Teo
★★★★★
Our recent experience with Shalom Medcare for cross-border transfers was excellent. Both journeys were smooth and stress-free at each checkpoint. The vehicle was new, comfortable, and well maintained. Our driver was punctual, friendly, and made sure the wheelchair was securely fastened before setting-off. We are grateful for the safe, pleasant, and dependable service provided. Thank you for offering such reliable cross-border transportation.
Serene Wong
★★★★★
Been using them for 5 return trips so far. Excellent service as always. The admin gets back promptly and drivers are always on time for pickup as well as polite and helpful. They know their routes well and drive carefully. For medical appointments, the return pick up timing cannot be confirmed during booking but I know they always do their best to arrange the soonest possible pick up. Service i can trust and depend on. Highly recommended for those who need medical transport for your appointments
Shalom Medcare vs other providers in Singapore
Side-by-side with the next three highest-rated senior transport providers on KakiList, so you can see how Shalom Medcare stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Shalom Medcare (this page) | ⭐ 4.8 | 63 | — | ✓ |
| Medical Assistance 4 U | ⭐ 5.0 | 338 | — | ✓ |
| CareConnect SG | ⭐ 5.0 | 187 | — | ✓ |
| Happy Ride Transport | ⭐ 5.0 | 37 | — | ✓ |
Frequently Asked Questions
How much does Shalom Medcare charge?›
Shalom Medcare has not published a fixed rate schedule in this listing. Senior transport in Singapore is typically priced per trip, with fares varying by distance, vehicle type (wheelchair-accessible van vs standard saloon), and whether a trained attendant is included. Public-holiday and off-peak surcharges are common, and some providers offer discounted packages for recurring runs such as weekly dialysis or day-centre appointments. Contact Shalom Medcare directly via WhatsApp or phone with the pick-up and drop-off addresses, the elder's mobility requirements, and the appointment frequency to obtain a clear quote. Confirm any extras — waiting time, return leg, parking — in writing before the first trip. See the full eldercare cost guide for Singapore →
Live-in or visit-based — which does Shalom Medcare offer?›
Shalom Medcare's listed subcategory is senior transport rather than residential or home-based care, so the live-in versus visit-based framing does not directly apply. The service centres on accompanying or conveying elderly passengers to medical appointments, day-care centres, or other destinations, rather than providing in-home personal care or companionship. If you are looking for broader eldercare support — such as a home caregiver, day rehabilitation centre, or live-in nursing arrangement — Shalom Medcare may be able to refer you or work alongside another provider. Clarify the exact scope of services offered when you make contact, particularly for complex trips requiring medical equipment or a trained attendant on board.
Is the caregiver trained and insured?›
No regulatory licences or certifications are recorded for Shalom Medcare in this listing. For senior transport, relevant credentials include first-aid certification for drivers or attendants, and vehicle insurance covering passengers — particularly if the elder uses a wheelchair or requires assistance boarding. Before booking, ask Shalom Medcare specifically whether drivers hold any first-aid or patient-handling training, whether vehicles carry passenger liability insurance, and what the protocol is if a medical situation arises during transit. For elders with complex medical needs, confirm whether a trained attendant accompanies every trip or is available on request. Put key terms in writing before committing to a recurring arrangement.