Singapore Red Cross TransportAid ✓ ACRA Verified
About Singapore Red Cross TransportAid
About Singapore Red Cross TransportAid
Singapore Red Cross TransportAid is an eldercare transport service operating islandwide from Red Cross House on Penang Lane. It is KakiList-verified and ACRA-registered, and holds a strong rating of 4.9 out of 5 across 700 Google reviews — a robust sample that provides meaningful confidence in service quality. Pricing is indicated at the mid-range ($$) tier, though a specific rate structure was not provided; families should contact the service directly for current fare details.
The service is designed to support seniors who require assisted or wheelchair-accessible transport — typically to medical appointments, day rehabilitation centres, or dialysis sessions. Before booking, families should establish the elder's mobility level and any equipment needs (wheelchair, stretcher, oxygen), confirm the pick-up and drop-off addresses, and clarify whether escort assistance is required door-to-door or kerb-to-kerb. As a Red Cross programme, TransportAid is likely means-tested or subsidised for eligible users, so it is worth enquiring about eligibility criteria and whether a referral from a social worker, hospital discharge team, or AIC (Agency for Integrated Care) is needed to access the service.
To arrange transport, contact Singapore Red Cross TransportAid by phone or through the online enquiry form on their website. Have the elder's mobility requirements, preferred appointment schedule, and any relevant medical information ready when you call.
Services Offered
Is Singapore Red Cross TransportAid legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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4.9/5 from 700 Google reviewsRobust sample — high confidence in rating signal.
Insist on a trial period and put the care plan, hours, and rate in writing.
Google Reviews ⭐ 4.9 (700 reviews)
Mangayarkarasi Rajakrishnan
★★★★★
Good basic training for use of hands only cpr and aed. A lot of logical and plain explanation, you will feel confident with the information and skills you learn. Advised for everyone to go for the course once every 2 years.
Thiri Lwin
★★★★★
First of all, I would like to thank you to my company for giving me an opportunity to attend Child First Aid Course. Then thank you to assessor, instructor and classmates too. After attending this course, i gain a lot of knowledges and experiences. Recommend to join this class and surely you will gain something from this course. Thanks.
Christabelle _MW Chin
★★★★★
The flow of the day was smooth and well planned from the start till the end. Trainers were friendly, knowledgeable and the teaching style were interactive. Kudos the the Red Cross team! Special thanks to my floor trainer Mr Ambrose for the jokes which helps us to remember the steps better and probe us with questions repeatedly till it stuck into our brains. With lots of practice time and encouragement, our whole team are BCLS &AED certified.
Apichat Lee
★★★★★
Took the Child First Aid course, 2.5 full days. Very useful for live saving opportunities! Friendly and engaging instructor, perfect environment and learning atmosphere. Sign up for the course and get a card upon completion!
Aileen Sheryl Aguilar
★★★★★
I enjoyed my course for the whole day. Our instructors Mr. Thiru and Mr. Daniel Tan are very professional and friendly. Finally I got my BCLS cert. Thank you so much!!
Singapore Red Cross TransportAid vs other providers in Singapore
Side-by-side with the next three highest-rated senior transport providers on KakiList, so you can see how Singapore Red Cross TransportAid stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Singapore Red Cross TransportAid (this page) | ⭐ 4.9 | 700 | — | ✓ |
| Medical Assistance 4 U | ⭐ 5.0 | 338 | — | ✓ |
| CareConnect SG | ⭐ 5.0 | 187 | — | ✓ |
| Happy Ride Transport | ⭐ 5.0 | 37 | — | ✓ |
Frequently Asked Questions
How much does Singapore Red Cross TransportAid charge?›
Singapore Red Cross TransportAid does not publish a detailed rate card in its KakiList listing, though pricing is indicated at a mid-range ($$) level. As a Red Cross programme, fees may be subsidised or means-tested for eligible beneficiaries, and a social worker or AIC referral may unlock further assistance. When enquiring, ask specifically about the per-trip rate, any surcharges for wheelchair or stretcher requirements, and whether return journeys are bundled or billed separately. Public holiday and peak-hour premiums, if applicable, should also be confirmed in writing before booking. See the full eldercare cost guide for Singapore →
Live-in or visit-based — which does Singapore Red Cross TransportAid offer?›
Singapore Red Cross TransportAid is a transport service rather than a residential or in-home care provider, so the live-in versus visit-based framing does not apply here. The service focuses on point-to-point assisted journeys — most commonly to medical appointments, day rehabilitation centres, or dialysis facilities — on a scheduled, recurring, or ad hoc basis. Families can typically arrange recurring weekly bookings for regular therapy or treatment appointments, or request one-off trips as needed. Confirm the booking lead time required, whether a regular driver can be assigned for continuity, and what the cancellation or reschedule policy is for last-minute changes due to the elder's health.
Is the caregiver trained and insured?›
Singapore Red Cross TransportAid is operated under the Singapore Red Cross, an established humanitarian organisation with ACRA registration and a strong public track record. Its 4.9-out-of-5 rating across 700 Google reviews is a robust signal of consistent service quality. Families should confirm directly whether transport escorts hold first-aid or eldercare handling training, and what the protocol is if a passenger requires medical attention during transit. Ask also about the vehicle insurance coverage applicable to passengers — particularly for wheelchair-users or those travelling post-surgery — and whether the service carries public liability insurance for client incidents during boarding and alighting.