Got locked out late at night after my smart lock’s battery died, with no spare key available. I reached out to Ken and he arrived within 30 minutes, which I really appreciated given the late hour. Unfortunately, the lock couldn’t be bypassed without breaking the door handle, so it had to be sacrificed to get me back in. While the handle couldn’t be saved, I could tell Ken did his best to keep the damage limited to just that. He worked quickly, quietly and professionally, and the pricing was fair and clearly communicated. I’ll definitely be reaching out to Ken again to replace the handle and lock. Thanks again for the fast response and help in a tough situation.
I am writing to convey my gratitude for your excellent services. Despite receive our call at wee hour but you answer us patiently. Your speedy arrival time, skillful with the use of proper tools to unlock and do the replacement in a very clean manner. Importantly your cost is reasonable and did not overcharge us especially at the wee hour.
Very Quick, On Time, Replaced 3 Lock Cylinders after we moved into HDB. All key sets worked the first time!!!
Mr. Ken Lee was on time, cheerful. He completed the job quickly. Very happy with the job.
I really appreciate the service that Ken have provided. His price is reasonable and he is very professional. Thank you very much