Spring Veterinary Care ✓ ACRA Verified
About Spring Veterinary Care
About Spring Veterinary Care
Spring Veterinary Care is a veterinary clinic based in Hougang, offering pet health services across Singapore. The listing has been verified by KakiList, meaning operating details and contact channels have been confirmed by a real person. With 265 Google reviews and a rating of 4.3 out of 5, the clinic has a robust volume of public feedback to draw from. Pricing is indicated at the mid-range tier ($$), though specific consultation or procedure fees are best confirmed directly with the clinic.
When engaging a veterinary clinic, it helps to gather a few details before your first visit: your pet's size, breed, and temperament, as well as up-to-date vaccination records. If your pet has existing health conditions, bring any prior medical notes or test results. Spring Veterinary Care can be reached by phone or via an online contact form — either channel is suitable for booking an appointment or asking about the range of services available. For new patients, a preliminary call to discuss your pet's needs and confirm appointment availability is a sensible first step before the drop-off or visit.
To get started, contact Spring Veterinary Care by phone or through the enquiry form on their listing, confirm your pet's vaccination status, and schedule an appointment at their Hougang Avenue 1 clinic.
Services Offered
Is Spring Veterinary Care legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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4.3/5 from 265 Google reviewsRobust sample of public feedback.
Visit the facility, check the vaccination policy, and confirm insurance before drop-off.
Google Reviews ⭐ 4.3 (265 reviews)
Sherilyn Chua
★☆☆☆☆
This was a deeply distressing and disappointing experience during a critical period of care for our dog, who was suffering from end-stage illness. On the second day of treatment, the plan communicated to us was for continued monitoring and intravenous fluid therapy. Based on this plan, we entrusted our dog to the clinic. However, the agreed treatment was not carried out, and we were not informed in a timely manner, despite the material consequences this would have for a critically ill patient. Our dog was already at the clinic by around 11.30am, yet this was recorded differently. We were informed onsite that IV fluids were not administered due to issues with the IV catheter, and we were only informed close to 4.00pm, upon which we immediately went to pick her up. However, original sources and documentation indicate that the catheter issue arose much earlier, making the delayed notification particularly concerning. Following our complaint that we had been charged for items not used, the clinic revised the invoices. As this did not address the underlying concerns regarding communication, transparency, and accountability, we subsequently wrote to seek a waiver of the day’s charges due to the treatment plan not being adhered to and the unsatisfactory standard of care. In response, the clinic provided a different account of events from what had previously been communicated in order to defend the charges, which was deeply troubling. Our dog passed away shortly after. While we chose not to prolong a dispute over costs, the failure to follow an agreed treatment plan without prompt disclosure, combined with shifting explanations when concerns were raised, is unacceptable. Pet owners deserve honest communication and proper care, especially when their animals are critically ill.
Amanda Cheng
★★★★★
Would like to share my thanks and appreciation to Dr Magdalene Siva for your part in saving Mochi. Thank you for your prompt referral to advanced vet care and for your firm push to bring her for further testing after her initial blood work at spring vet showed some abnormalities. She was diagnosed with a ruptured tumour that caused her to bleed out internally. Mochi has since underwent emergency surgery on that Saturday itself and is en route to a full recovery. Dr Nam at advanced mentioned that she would be with us today if I had not brought her in that Saturday itself. Thank you for your steadfastness and for giving my family more years with Mochi. We were very fortunate to have consulted with you.
Zoey Tan
★☆☆☆☆
I will never visit Spring Vet at Hougang and Punggol. Worst animal clinic I have visited. At the Hougang branch, the vet mentioned that machine was faulty so there was one accurate result and yet charged me full rate for the blood test. Dr Ashwinie from Punggol branch was bad as well……
Sha M
★★★★☆
I've been bringing my cat her for about 4 years now but mostly minor issues & nothing severe. The vets are quite patience & answer your questions. They recently added an online site to book appointments but I wasn't able to find an open slot for any of the vets for a week out. Their line was busy so I ended up going to the clinic & they were able to find a slot immediately that same day.
Mark & Esther Chia
★★★★★
Very professional and moderately price We went to the Punggol Clinic. Dr Rachel displayed unparalleled passion, zeal and professionalism in being very instrumental and great genuine love for animals and her profession help perform a delicate operation on our rabbit. And also coached us to nurse her back to health. Our rabbit which was very sick was nursed back to health. Dr Rachel and her team does everything with great passion I'm really impressed and would highly recommend their services
Spring Veterinary Care vs other providers in Singapore
Side-by-side with the next three highest-rated veterinary clinics providers on KakiList, so you can see how Spring Veterinary Care stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Spring Veterinary Care (this page) | ⭐ 4.3 | 265 | — | ✓ |
| Noah's Ark Veterinary Practice | ⭐ 5.0 | 35 | — | ✓ |
| Animal Infirmary | ⭐ 5.0 | 5 | — | ✓ |
| True Care Vet | ⭐ 5.0 | 5 | — | ✓ |
Frequently Asked Questions
How much does Spring Veterinary Care charge?›
Veterinary fees in Singapore vary depending on the type of consultation, the size and species of your pet, and any diagnostics or treatments required. A standard consultation typically ranges from S$30 to S$80, while specialist procedures, blood panels, or dental work can run considerably higher. Spring Veterinary Care is priced at the mid-range tier ($$), but exact fees for specific services are not publicly listed and should be confirmed directly. When enquiring, it is worth asking about the full cost breakdown: consultation fee, any add-on diagnostics, prescribed medications, and whether follow-up visits carry a separate charge. See the full Veterinary Clinics cost guide for Singapore →
What vaccinations does Spring Veterinary Care require?›
For dogs, core vaccinations typically include the DHPP combination (distemper, hepatitis, parvovirus, parainfluenza) and rabies. For cats, the standard core vaccine is FVRCP (feline viral rhinotracheitis, calicivirus, and panleukopenia). If your pet is being seen for boarding-adjacent services or socialisation programmes, bordetella (kennel cough) vaccination may also be requested. Vaccination records are generally expected to be current within the past 12 months. It is advisable to bring your pet's vaccination booklet or digital records to the first appointment. If your pet's vaccinations have lapsed, Spring Veterinary Care can advise on an appropriate catch-up schedule during the consultation.
Is Spring Veterinary Care licensed and insured?›
Spring Veterinary Care is a KakiList-verified listing, meaning a real person has confirmed its operating details and contact channels. The clinic holds a 4.3 out of 5 rating across 265 Google reviews, which represents a robust sample of public feedback. However, no regulatory licences are currently listed on this profile, and the clinic is not recorded as ACRA-registered here. Veterinary clinics in Singapore are regulated by the Singapore Veterinary Council (SVC), and boarding or grooming facilities require an Animal & Veterinary Service (AVS) licence. It is advisable to ask the clinic directly about its regulatory standing and what protocols are in place should a pet experience an adverse event during care. Visit the facility, check the vaccination policy, and confirm insurance before drop-off.