Westside Emergency Vet ✓ ACRA Verified
About Westside Emergency Vet
About Westside Emergency Vet
Westside Emergency Vet is a veterinary clinic located at 86 Serangoon Garden Way, Singapore, serving pet owners islandwide. The clinic holds a KakiList verified status, meaning operating details and contact information have been confirmed by a real person. It carries a Google rating of 4.3 out of 5 across 267 reviews, a robust sample that provides meaningful confidence in the overall service experience. Pricing is indicated at the moderate range ($$), though specific fee schedules are not publicly listed and should be confirmed directly with the clinic.
When preparing to visit Westside Emergency Vet, it helps to have your pet's vaccination records on hand, particularly for dogs (DHPP and rabies) and cats (FVRCP). Be ready to describe your pet's size, breed, and temperament, as these details allow the clinical team to prepare appropriately, especially in an emergency context. If this is your pet's first visit, a brief trial visit or consultation can help your animal acclimatise to the environment. The clinic can be reached by phone or via an online contact form to arrange an appointment or to seek guidance before a drop-off.
To take the next step, call the clinic directly or submit an enquiry through the contact form on their listing to confirm current consultation hours, fee structures, and any documentation required before your visit. Listing data is incomplete — contact Westside Emergency Vet directly to confirm details.
Services Offered
Is Westside Emergency Vet legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
4.3/5 from 267 Google reviewsRobust sample — provides meaningful confidence in overall service quality.
Visit the facility, check the vaccination policy, and confirm insurance before drop-off.
Google Reviews ⭐ 4.3 (267 reviews)
Adam Francis Lee Rahmat
★★★★★
Nothing much to complain about so far. This was my first visit to West Side Veterinary Hospital. The waiting area was clean and peaceful. However, a couple of chairs or a bench outside would be good. The staff and vet, Dr. Tan Kaitlin, were professional at their jobs. Explanations of the procedures that needed to be done and test results were detailed and clearly explained. Our first visit at past 2000hrs on a Sunday evening were smooth. This is the nearest emergency hospital from where I live in the Northside.
Felicia Tang
★★★★★
Yozi was brought to the emergency on Friday night. Even though we waited about 3 hours due to many critical cases, the staff were very patient, friendly, and caring. The Australian vet who attended to Yozi was kind and compassionate — she listened carefully, explained treatment options, and comforted me when I got emotional seeing him hospitalised for the first time. The next day, the nurses were detailed and caring, and another vet took time to explain everything clearly. Even after discharge, the team responded quickly when I called about his medication. They also sent me a sweet photo of Yozi during his stay. Although the fees are slightly higher, the care, professionalism, and compassion from the Westside team are truly top-notch. This is why we always trust them with Yozi. Thank you for taking such good care of my furbaby! ❤️
rei
★★★★★
everyone was very accommodating and understanding, would give me precise updates about bun bun and did everything they could to save him. so sad and unexpected, my whole family didn’t think or expect bun bun would collapse just like that as he was binkying and flopping just the day before.. wish they could’ve saved him as he was so young and healthy but i know his little body just couldn’t handle everything that happened within those two days. i hope bun bun’s last moments at the vet was peaceful and quiet.
Rithe
★★★★★
The vets and nurses were super fast with helping me and my rabbit. Everyone was calm and compassionate and understanding towards my concerns and needs. My rabbit was admitted for 18 hours and to my understanding was under the care of 3 different doctors, I only managed to speak to 2 of them as I missed a call at 6am, but all the vets were super informed about the details on everything, even my financial concerns and gave me different recommendations so I can make the best choice for my rabbit. Also the nurses gave me really detailed updates on the current conditions and even the mood of my rabbit. The level of care was really way above what I expected. Thank you guys so much for taking care of my baby and picking up my calls so many time throughout the night
SC Chong
★★★★★
Excellent services provided especially the 12 hourly updates given by Dr and/or nurses, flexibility in terms of visiting hours, and regular photo updates via WhatsApp. All staff are professional, caring and friendly. I can see that staff teamwork are superb, information regarding my little baby are being handed over accurately.
Westside Emergency Vet vs other providers in Singapore
Side-by-side with the next three highest-rated veterinary clinics providers on KakiList, so you can see how Westside Emergency Vet stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Westside Emergency Vet (this page) | ⭐ 4.3 | 267 | — | ✓ |
| Noah's Ark Veterinary Practice | ⭐ 5.0 | 35 | — | ✓ |
| Animal Infirmary | ⭐ 5.0 | 5 | — | ✓ |
| True Care Vet | ⭐ 5.0 | 5 | — | ✓ |
Frequently Asked Questions
How much does Westside Emergency Vet charge?›
Westside Emergency Vet has not publicly listed a fixed fee schedule, so costs will vary depending on the nature of the consultation, the type and size of your pet, and any procedures or medications required during the visit. For a standard consultation, Singapore veterinary clinics typically charge between S$30 and S$80, with emergency or after-hours consultations often attracting a surcharge. Diagnostic tests, imaging, and treatments are billed separately and can vary considerably. For mobile or specialist services, a transport component may apply. It is advisable to call ahead and request an estimate based on your pet's specific condition or needs before visiting. See the full veterinary clinic cost guide for Singapore →
What vaccinations does Westside Emergency Vet require?›
For dogs, core vaccinations typically required by veterinary facilities include the DHPP combination (distemper, hepatitis, parvovirus, parainfluenza) and rabies. For cats, the FVRCP vaccine (feline viral rhinotracheitis, calicivirus, and panleukopenia) is the standard core requirement. If your pet is being admitted for boarding or daycare services, bordetella (kennel cough) vaccination may also be required. Most clinics ask that vaccinations have been administered within the past 12 months and will request proof at the point of drop-off or admission. Contact Westside Emergency Vet directly to confirm their specific vaccination policy and whether any additional requirements apply for the service your pet needs.
Is Westside Emergency Vet licensed and insured?›
Westside Emergency Vet is verified by KakiList, confirming that operating details and contact channels have been checked by a real person. It holds a 4.3 out of 5 rating across 267 Google reviews, which is a robust sample and provides a reasonable basis for assessing service quality. However, no specific regulatory licences are listed in the current provider data, and the clinic is not ACRA-registered based on available information. For veterinary boarding facilities, AVS (Animal & Veterinary Service) licensing is a mandatory requirement under Singapore law. If boarding or in-patient care is involved, it is worth confirming the clinic's AVS licence status and enquiring about insurance coverage in the event your pet is injured or becomes unwell while under their care. Visit the facility, check the vaccination policy, and confirm insurance before drop-off.