Angel Confinement Meals ✓ ACRA Verified

Yin Sun Ng ★★☆☆☆

4 years ago

Ordered 14days essential confinement package and was pretty disappointed with the meal portions and taste. The food arrived is always cold despite was packed in warmer bag and I need to reheat each time. Delivery time are not consistent for lunch could be as early as 10.30am and dinner sometimes can be quite late. Portions wise are rather disappointing as somedays are really small as I only get like few pcs of pork slices and one spoon size of fish for the meal. food are very salty to my taste and the red date tea served are way too sweet. One good thing about them is their customer service is prompt and reply is always swift, provided feedback to them as they gave me wrong meal package on first few days and can see that they really made efforts to ensure my order is correct.

Mabel Poh ★☆☆☆☆

2 years ago

Avoid purchasing from this company!!! I ordered a 2 weeks Essential Confinement Meals (lunch and dinner) for my friend's confinement as a gift to her. Paid $898 and $180 deposit, + GST, totalling $1078. The food my friend received was terrible, and completely unsuitable for confinement. I also requested for no seafood (not recommended for healing wound) and no ginger (baby has jaundice) but this was not adhered to at all. Ginger was everywhere and there were small prawns in the noodles. There was rubbery roast duck, salted vege soup with mock meat, "Black chicken soup" ended up being clear water with a thick chicken feet inside. They did not serve black vinegar pigs trotter either as promised, nor the fermented red chicken. The menu on the website looks super nice and promising, but it cannot be further from that. That is not the worst thing! I was charged $180 for the reusable container, which they promised they will refund at the end of the 14 days upon return of the container. However, when I requested for the refund, they told me to fill up a "Refund Request Form", and said refunds processing time is 160-180 days. When asked why the refund will take so long, they merely replied that it is within the T&Cs. With no choice, I filled in the refund request form and found out that I was unable to send it to them because they had blocked me on Whatsapp! Please avoid this company at all costs. It is a huge scam!

Jo Jo (Jojo1209) ★☆☆☆☆

4 years ago

I would advice those who want to order confinement meal from this company better to think carefully and consider twice before you placed your orders. This is the most horrible meals I ever had, I’m not a fussy person but this meals really turn me no appetite every day when I saw it on the dining table. - The meals they served are always the same and similar. - The daily soup they serve all taste the same no 药材味, it taste like salt and water only. - Dessert are always red bean soup or rice dumping in ginger soup (I asked my husband to eat for me the dessert for the 1st weeks he still ok 2nd weeks he eat until scare, now almost every day got to throw it away!) - Meals serve are cold (if you are like me house no microwave then you better choose to eat it cold or make yourself troublesome to steam it hot) - Lunch always come 1245pm -1pm and dinner always come 630pm - 7pm. If not it will deliver as early as 11:30am for lunch & 5:30pm for dinner. (But no matter what time they deliver the food are always cold) We decided to ordered this confinement meal was supposed to save time for cooking but instead of time saving, my mother have to come over every 2-3 days to cook for me now, otherwise my husband will ordered grab food for me and asked me to put aside the food wait for him to come back and eat (but he always say say only, he come home see the food on dining table he also won’t want to eat) I’ve ordered a 28 day meals package, on Day7 I’ve asked the customer service if I can change the package to 14 days because I really buay tahan with their menu but they reply me if I were to changed to 14 days, there will be no refund (during that time I only paid for the deposit so I’ve asked the CS if they can help to change the package to 14 days and I top up the balance but the request was rejected. To all mummies please think carefully before you placed your order with this cater company. *please take note on their Google reviews (hundreds over reviews but all customers that rated 5* only review for this company? 🤨)

S Y ★☆☆☆☆

3 years ago

Ordered 28day post surgery meal with 1 extra bento costing more than $1100. Expected better quality food. Even the cai fan stall sells better food. I was totally misled by all the 5 star reviews. Turned out this caterer is a 1star. Food delivered in plastic containers in a cooler bag. This is really bad for health and the environment. Started off with missing 2nd bento set on 2nd day and last 2 days missing 2nd drink. Most days its pork and pork rib soup with some random herbs and a lot of fatty bits floating on top. They don't always follow the menu published online. Mostly the dessert would be different. Huge portion of rice. Good if you like so much carbs. And capsicum almost daily. I threw away the pomegranate juice as it is actually guava syrup. For black rice, they mixed a bit of black rice with white rice. Its not full bowl of black rice like I expected. And on 1 occasion the oil used to cook the udon was rancid. Their dishes that come with meat usually had just a tiny bit of them. Please avoid this place.

Prissy ★☆☆☆☆

3 years ago

Not the ideal confinement food Ive ever ordered before. The food standard is not consistent, it's like coffeshop economic rice stall and costs bout $5. And the amount of ingredients vs rice is disappointing. I'm not a construction worker tat needs a hugh chuck of rice with small portion of ingredients. The sender refused to knock on my door to inform delivery arrival. I have to keep on check if food is stupidly hanging at the gate without knocking or msg inform. In the end after 4th meal, my hubby demand refund and I ordered from Tian Wei again. Which u can see from the pics I've posted. Wat a big difference and Angel got the cheeks to charge high price for these lousy standard. The food is always cold. Everything in plastic. Not even thermal container used. Straws also can't even poke the plastic cup. Tian Wei use paper material for food packaging. Gave me thermal for drinks and soups. And soup is of good quality and quantity not like Angel giving me a small tub. How much effort they spend on their positive reviews?