AC

Assist Care Nursing ✓ ACRA Verified

Eldercare
★★★★½ 4.8 20 Google reviews
💰 From S$50/hr 💬 Usually replies on WhatsApp within hours
Not cross-checked against ACRA. Required licence not confirmed — ask before booking. Small review sample — treat rating as directional.

About Assist Care Nursing

About Assist Care Nursing

Assist Care Nursing is a medical escort service provider operating islandwide across Singapore. The listing has been verified by KakiList, confirming active contact channels. It holds a 4.8-star rating across 20 Google reviews — a borderline sample size, so treat this as directional rather than conclusive. Pricing is indicated at a mid-range level, though no specific hourly or package rate is publicly listed; prospective clients should request a quote directly.

Medical escort services typically involve accompanying an elderly or mobility-impaired person to and from hospital appointments, specialist clinics, or day rehabilitation centres — handling transport logistics, wheelchair or walking aid assistance, waiting during consultations, and ensuring safe return home. When engaging Assist Care Nursing, families should clarify the elder's medical conditions and mobility needs upfront, specify whether the escort is a one-off appointment or a recurring arrangement, confirm whether the caregiver can assist with medication collection or communication with the medical team during visits, and establish whether transport is provided or arranged separately. Public holiday and weekend availability, and any surcharge for urgent or short-notice bookings, should also be confirmed in writing.

To take the next step, reach out to Assist Care Nursing via WhatsApp, phone, or the contact form with details of the appointment date, location, mobility requirements, and any medical notes relevant to the escort — this allows them to match an appropriately trained escort to your family member's needs.

Services Offered

Medical Escort

Is Assist Care Nursing legit?

Some trust signals present, verify before payment
  • Verified by KakiList
    A real person confirmed operating details and contact channel.
  • 4.8/5 from 20 Google reviews
    Borderline sample size — treat as directional only.

Insist on a trial period and put the care plan, hours, and rate in writing.

Google Reviews ⭐ 4.8 (20 reviews)

Grace Ng ★★★★★
8 months ago

Update: After speaking with Ms Ling, we have been able to settle the partial refund issue. Much appreciation to Farhan, who has taken it onto himself to help with the customer chat service and explain the situation, and for putting me in touch with Ms Ling. My only other feedback is for the agency to improve communications with the client, or provide more updated timelines if they can. This updated review and rating is now purely based on the nursing services rendered. I do highly recommend Assist Care Nursing, especially if you need urgent nursing or palliative care. I reached out to Assist Care Nursing on the 12th of April to seek urgent help with my late father's palliative stay at home, as NUH was rushing to discharge him and I was unable to arrange for additional help in time. Ms Ling was prompt in replying back, and was very in-depth in asking questions and checking what was needed to arrange for my father's care. A nurse roster and schedule was quickly arranged, and the charges are also broken down clearly. Throughout my father's care, the various nurses (Omedar, Moe, Thin, and Soorya) made his final days as comfortable as possible. Besides nursing and administrating medication, they also kept him company, spoke to him, groomed him, and Omedar (the only male nurse in the roster) was kind enough to help with showering him. A big thank you to the nurses and Ms Ling for answering the call and overseeing a patient's final journey to the end.

Helen Loh ★★★★★
a year ago

I was very worried no one takes care of my father when my maid suddenly return home. Through a friend recommendation, I got to know Assist Care Nursing Service. The planner Ling was very patience and listened to our problems. She immediately send over Meena who was very professional and helpful. I am so thankful that I had contacted them.

Gloria Teo ★★★★★
3 years ago

We had a great experience with Assist Care. Ling was so quick & helpful. In spite of her being on holiday, she got back to me quickly, & with a list of nurses for a week. Nurses she sent were very good, experienced, kind & caring . Ling was also quick to return money when we had to cancel the nurses when my mum passed on. Very efficient. I would definitely recommend this company if required in future, they will be the first I will call. I had other companies before I called her, non were so quick & helpful. Thank you so much for your help when my family were all so tired & desperate for help on my mum’s last days . God bless all of you Gloria Teo & family

Sandra Lai ★★★★★
2 years ago

Assist Care provided nursing services for my father in May 2023. It had been a delightful experience from the first phone I made to enquire about their services. My questions were answered clearly, and arrangements very promptly made for nurse rosters. Nurses who attended to my father took their work very professionally and were gentle and caring in attending to my bedridden father. They interacted and communicate with my mother and the family patiently and compassionately, and were punctual in reporting to work. Ling rendered assistance & professional advice promptly over the days we needed help (eg with oxygen dispenser). We are grateful for the attentive care given to my father, and Assist Care helped ease our final journey with my father.

陈婉敏 ★★★★★
2 years ago

Ling was truly a lifesaver. My grandmother required very immediate and sudden care and Assist Care Nursing was able to provide that. Thank you for your patience, understanding, responsiveness and for providing services and support. The nurses that were sent to look after my grandmother (Jennifer and Priyanka), took great care of my grandmother and supported her with her daily activities and her physio exercises. Would definitely recommend them!

✍️ Write a Review on Google

Assist Care Nursing vs other providers in Singapore

Side-by-side with the next three highest-rated medical escort providers on KakiList, so you can see how Assist Care Nursing stacks up at a glance.

Provider Google Rating Reviews Years Verified
Assist Care Nursing (this page) ⭐ 4.8 20
Medical Assistance 4U ⭐ 5.0 338
My Care Concierge ⭐ 5.0 283
EZ Ryde Wheelchair Transport ⭐ 5.0 20

Frequently Asked Questions

How much does Assist Care Nursing charge?

Assist Care Nursing does not publish a specific hourly or per-escort rate publicly, and pricing is indicated at a mid-range level. In the Singapore market, professional medical escort services typically range from S$25–60 per hour depending on the caregiver's training, the level of assistance required, and whether transport is included. Additional charges may apply for public holidays, urgent bookings, or extended waiting time during long consultations. Families should also clarify whether the agency fee covers the escort's full cost or whether there is a separate caregiver wage component, and whether GST is applicable. Request a written quote that itemises all charges — including transport, waiting time, and any surcharge — before confirming the booking. See the full eldercare cost guide for Singapore →

Live-in or visit-based — which does Assist Care Nursing offer?

Assist Care Nursing's listed subcategory is medical escort, which is a visit-based, appointment-accompanying service rather than a live-in or ongoing home care arrangement. Each engagement is typically scoped around a specific appointment — accompanying the elderly person to a clinic, hospital, or day rehabilitation centre, waiting during the consultation, and ensuring safe return home. If your family member requires daily or recurring escort needs, it is worth asking whether Assist Care Nursing offers a retainer or recurring arrangement and what the lead time for scheduling is. For broader home nursing, personal care, or companionship needs beyond transport escorts, a separate home care provider or community nursing service may be more appropriate. Confirm the scope of each booking in writing before the appointment.

Is the caregiver trained and insured?

Assist Care Nursing does not currently list specific regulatory licences or certifications on its KakiList profile. For medical escort services, relevant credentials include nursing qualifications (enrolled or registered nurse), first aid certification, and experience supporting elderly clients with reduced mobility or chronic conditions. Families should ask directly whether escorts hold formal nursing or caregiving qualifications and whether they are experienced with dementia, post-surgical recovery, or specific mobility aids. On the insurance side, confirm whether the agency carries professional indemnity or public liability coverage in the event of an incident during the escort. AIC-registered home care providers are held to specific quality standards — it is worth asking whether Assist Care Nursing is AIC-registered or operates under any other regulatory framework. Listing data is incomplete — contact Assist Care Nursing directly to confirm details.

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