Bright Vision Hospital ✓ ACRA Verified
About Bright Vision Hospital
About Bright Vision Hospital
Bright Vision Hospital is an eldercare provider based at Lorong Napiri in the Hougang area, offering elderly caregiver services islandwide across Singapore. The listing is KakiList-verified and ACRA-registered, which provides a baseline level of confidence. It holds a 3.4/5 rating across 61 Google reviews — a moderate sample size, though the below-average score is worth noting when weighing up options.
Families typically begin by contacting the hospital via phone or the online enquiry form to discuss a care assessment. This initial step helps establish the elder's mobility, medical, and personal care needs, as well as the number of hours required and whether a visiting or live-in arrangement best suits the household. It is worth clarifying which services are provided by trained caregivers versus registered nurses, and whether the team has experience with specific conditions such as dementia, stroke recovery, or palliative needs. Family decision-makers should also ask about the trial period, replacement policy in the event of a caregiver mismatch, and how the care plan is documented and reviewed over time.
To take the next step, contact Bright Vision Hospital by phone or through the enquiry form on their website to arrange a care assessment and discuss current availability.
Services Offered
Is Bright Vision Hospital legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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3.4/5 from 61 Google reviewsModerate sample size, but below-average score — read individual reviews carefully before proceeding.
Insist on a trial period and put the care plan, hours, and rate in writing.
Google Reviews ⭐ 3.4 (61 reviews)
SG C
★☆☆☆☆
Extremely rude staff at all dept. 1 staff can still say "not life or death matter" when family member wanted to speak to patient via ward phone. Totally no communication between their own staff. They make it seem like patient and family have no other choice, and lie to both sides and nv pass the message truthfully. Say 1 thing to patient and say another thing to family member and then cause confusion to both sides. No accountability. Unprofessional. Only chasing for money very on. Ask for update from doctor take so many days. Avoid this place if u can. Zero stars.
Amy Low
★☆☆☆☆
Ventilation is REALLY POOR!!!!! My dad had to go bare chested & lift his pants up everyday. When it's time for a haircut after a mth there, they missed my dad & I had to send a mobile hairdresser up. Nurses & attendants there got not much initiative though they may appear caring. They put 8 patients to a ward - very crammed. I don't deny they have alot of attendants but mostly low-waged foreigners. They can't understand the dialect speaking patients' needs further frustrating patients in the furnace like environment. On top of that, they charge $100+ per day!!! How on earth did they got a rating of 4.3 / 5. I was told they're now undergoing an air-ventilation improvement project. Until then rethink your decision of putting your love ones there.
Yan
★☆☆☆☆
Extremely rude pinoy nurses! 90% were nurses from Philippines, 7% Myanmar nurses, 3% Singaporean nurses & 1 rude from India female staff nurse. Pinoys nurses are rude to cleaners, visitors, defendless patients and internship students. Pinoys knows how to bootlicks complaintive patients so that they can get compliments for themselves to get a chance of promotions or PR status. They are very jealous and arrogant creatures. You might get Xenophobia in this hospital environment! Stay away!
Ho Peter
★★★★★
My mother had the misfortune of fracturing her pelvic bone, in Oct 18 she was transferred to BVH after her surgery for rehab. Initially I was concern of her welfare, however my concerns were allayed as the staff at ward Respect Station 3 were caring, patience and passionate in looking after their patients, especially the doctors, staff nurses, therapists, healthcare staff and volunteers. Your effort in helping my mother's recovery process is much appreciated.
Super MM
★☆☆☆☆
Currently a covid hospital where our 80+ year old family member, who also suffers from dementia and pre-existing illnesses, is being warded after initial hospitalisation at SGH. Whilst we accept the nurses are busy resulting in lack of attention, getting updates from the doctor is an experience needing saintly forbearance and tolerance. The condescension ranges from “I don’t know the full medical history so I cannot tell you” to “I am not here to help you navigate the patient’s medical requirements”. One can only hope that such approach to treatment without heed to medical history and pre-existing conditions will not leave the patient worse off.
Bright Vision Hospital vs other providers in Singapore
Side-by-side with the next three highest-rated elderly caregivers providers on KakiList, so you can see how Bright Vision Hospital stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Bright Vision Hospital (this page) | ⭐ 3.4 | 61 | — | ✓ |
| My Care Concierge | ⭐ 5.0 | 283 | — | ✓ |
| Curanobis | ⭐ 5.0 | 188 | — | ✓ |
| CareConnect SG | ⭐ 5.0 | 187 | — | ✓ |
Frequently Asked Questions
How much does Bright Vision Hospital charge?›
Bright Vision Hospital uses a '$$' price indicator, but specific hourly, daily, or package rates are not publicly listed. In the Singapore eldercare market, visiting home care typically runs S$25–50 per hour depending on the level of care (personal care vs nursing), while live-in arrangements can range from S$2,500 to S$5,000 or more per month including the caregiver's salary, agency fees, and insurance. Confirm the following in writing before committing: the base rate and minimum hours per visit, any public holiday or after-hours surcharges, agency placement or administrative fees, and whether insurance for the caregiver is included. Contact Bright Vision Hospital directly for a full written quote. See the full eldercare cost guide for Singapore →
Live-in or visit-based — which does Bright Vision Hospital offer?›
Bright Vision Hospital lists 'Elderly Caregivers' as its subcategory, but the specific service model — whether visiting home care, day care, or live-in arrangements — is not detailed in the public listing. In practice, these models differ significantly: visiting caregivers typically provide 4–12 hours of support per day, while live-in arrangements offer round-the-clock presence and suit elders with higher dependency needs or safety concerns. When enquiring, ask clearly which arrangement is available, what tasks are within scope (personal hygiene, meal preparation, medication reminders, mobility assistance, wound care), and whether registered nurses are deployed for clinical procedures. Also confirm the trial period and what the replacement process looks like if the caregiver is not a good fit for the household.
Is the caregiver trained and insured?›
No regulatory licences are currently listed for Bright Vision Hospital on KakiList. For eldercare providers offering clinical or nursing services, registration with the Agency for Integrated Care (AIC) or the Ministry of Health (MOH) is typically expected — families should ask Bright Vision Hospital directly to confirm its registration status and the qualifications of its caregiving staff. For individual caregivers, relevant credentials include the WSQ Certificate in Healthcare Support (Nursing Care), dementia care training endorsed by Alzheimer's Disease Association, and first-aid certification. Ask whether the deploying organisation carries insurance covering caregiver injury on the job and any incidents involving the elder in their care. Put the care plan, agreed hours, rate, and insurance details in writing before services commence.