About C and K Family Clinic
C and K Family Clinic is a general practice located at 108 Upper East Coast Road, Singapore 455297, serving patients across the island. No regulatory licences are listed in the available data, and the clinic is not ACRA-registered on the KakiList record. It holds a 2.8 out of 5 rating across 106 Google reviews — a robust sample size that warrants careful consideration before booking. Listing data is incomplete — contact C and K Family Clinic directly to confirm details.
For a GP consultation, patients typically walk in or call ahead to check waiting times. A standard visit covers presenting symptoms, clinical assessment, prescription where appropriate, and referral to a specialist or polyclinic if the condition warrants further investigation. Singapore Citizens and PRs may access subsidised outpatient care through the Chronic Disease Management Programme (CDMP) for listed conditions such as hypertension, diabetes, and hyperlipidaemia, with MediSave 500 or 700 withdrawal limits applying to eligible outpatient claims. Patients with an Integrated Shield Plan should confirm whether GP consultations at this clinic are claimable under their policy, as coverage varies by insurer and plan tier.
Call the clinic directly on the listed phone number to confirm current operating hours, same-day appointment availability, and whether your specific condition or subsidy scheme is accepted before making the trip.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
I don’t know what is the problem with the reception aunty. She is rude with no reason. It doesn’t take much efforts to answer the query. Think about the patients who are already having some mental stress and you are just increasing their stress. If you don’t your job interesting just write in bold letters that you will not respond to anyone query. How are you to feel when you are in trouble and people will answer your questions with sarcasm ? I hope someday you will understand. Also, doctor is good the only problem is owner doesn’t care about these reviews but you can decide to visit this clinic or not based on similar reviews provided by others
As many other comments here. The receptionist aunty at the clinic is terrible.. clinic closes at 9pm.. i called at 6.10pm.. asking what is the latest time need to be there or if we can make reservation. She asked us to come before 7:45pm, no need reservation. I rushed over while having fever.. and reached at 7:45 sharp, she just waved her hands, looked ignored and said “doctor left already, nothing i can do! “You want MC, come again, i give you tomorrow” 😡 While i was call another 24hrs clinic cos i really needed medical help. I saw a guy looks like a doctor and this aunty walked out and hopped onto a car and left. Think twice if you’re planning a visit to this unprofessional, old clinic who has zero empathy and manner.
Your receptionist slammed down the phone on me and insisted the "system was closed" when it was well before closing time. She's rude for no reason and you're losing business. Multiple reviews have mentioned this and we've been coming to your clinic for so long yet this still persists. Please state your closing hours and last registration clearly and stick it to.
As shared by many, decent doctor with rude reception. The last thing you want as a patient is to be ill- treated by a front desk staff. Retraining is too late…
Dr. Chua has been my family's trusted GP for many years, and as a fellow doctor myself, I can confidently say that his medical care is consistently sound, appropriate, and of a very high standard. I’ve noticed some reviews mentioning the front-of-house experience. The counter auntie is from the "old school" and is incredibly efficient at her job. While her direct, no-nonsense approach might come across as brusque to some, I believe it stems from a focus on keeping the clinic running smoothly and not from any ill intent. Ultimately, I choose a doctor for their medical expertise and the trust I have in their judgment. In that regard, Dr. Chua is second to none. I have complete faith in him and his team and will continue to trust them with my family's health. Highly recommended.
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how C and K Family Clinic stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| C and K Family Clinic (this page) | ⭐ 2.8 | 106 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
A standard GP consultation at a private clinic in Singapore typically runs S$25–60, with follow-up visits slightly lower. Common add-ons billed separately include investigations such as a blood panel (S$60–200), urine tests, X-rays (S$80–150), and any prescribed medication. GST applies on private medical services. For patients on the Chronic Disease Management Programme (CDMP), MediSave can be used to offset outpatient bills up to S$500 or S$700 per year depending on the conditions managed. Confirm the exact consultation fee and any investigation costs directly with C and K Family Clinic before your visit, and ask for an itemised receipt. See the full GP & 24-Hour Clinics cost guide for Singapore →
No regulatory licences are listed in the current KakiList record for C and K Family Clinic, and ACRA registration is not confirmed. Every legitimate clinic operating in Singapore should hold an MOH Healthcare Services Licence under the Healthcare Services Act — verifiable on the MOH licensee directory at moh.gov.sg. Every practising doctor should appear on the Singapore Medical Council (SMC) public register at smc.gov.sg, where you can confirm registration status, any specialist accreditation, and disciplinary history. Given that no licences are recorded here, it is essential that you verify both the clinic's MOH licence and the consulting doctor's SMC registration independently before booking. The 2.8-out-of-5 rating across 106 Google reviews is a robust sample and should also factor into your assessment. Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
MediSave can be used at GP clinics participating in the Chronic Disease Management Programme (CDMP) for listed conditions including hypertension, diabetes, hyperlipidaemia, asthma, COPD, stroke, and selected mental health conditions, with outpatient withdrawal limits of S$500 or S$700 per year. Confirm directly with C and K Family Clinic whether they are a CDMP-approved provider before assuming MediSave is applicable. Integrated Shield Plans (IPs) layered on MediShield Life generally cover inpatient and day-surgery costs rather than routine GP visits, though some enhanced riders include outpatient or specialist referral benefits — check your policy terms. For any planned investigation or referral, request a cost estimate in advance so you understand the out-of-pocket portion clearly. Skipping pre-visit financial checks is the most common reason patients are surprised by their final bill, particularly when investigations or medications are added on top of the consultation fee.
If C and K Family Clinic isn't the right fit, these are other gp & 24-hour clinics providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.