Caregiver Asia ✓ ACRA Verified
About Caregiver Asia
About Caregiver Asia
Caregiver Asia is an eldercare provider offering medical escort services across Singapore, based at Goldhill Plaza in Novena. The listing has been verified by KakiList and the business is registered with ACRA. It holds a 3.6 out of 5 rating across 43 Google reviews — a moderate sample that provides a reasonable directional signal, though individual experiences vary. No regulatory licences are currently listed on this profile, which is worth confirming directly with the provider before engaging.
For medical escort services, families typically begin by assessing the elder's mobility level and medical needs — whether the individual can walk independently, requires a wheelchair, or needs a trained escort to assist with communication at the clinic or hospital. It is worth clarifying whether the escort is trained in basic first aid or nursing care, the hours of availability (including early morning or evening appointments), and whether transport to and from the appointment is included or arranged separately. Some providers also offer companionship during waiting periods and can relay medical information back to the family.
To get started, contact Caregiver Asia by phone or through their enquiry form to describe the elder's upcoming appointment, mobility requirements, and any clinical needs, and request a written confirmation of scope and rate before confirming the booking.
Services Offered
Is Caregiver Asia legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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3.6/5 from 43 Google reviewsModerate sample size — worth reading individual reviews for recurring themes before engaging.
Insist on a trial period and put the care plan, hours, and rate in writing.
Google Reviews ⭐ 3.6 (43 reviews)
Krishna Rai
★★★★★
Engaged a nurse for the care of my elderly grandma. The nurse was fantastic, professional and very skillful. Managed to get the nurse in within 24 hours of notice and the agent who helped me with this was extremely helpful. She ensured that I was constantly updated on the search and briefed me through the booking process very clearly.
M Thu
★★★★★
I had a great experience with Caregiver Asia. Elaine from customer care arranged my request even at weekend. She is very efficient and helpful. Both nurses - Sky and Cheryl are professional and caring to my father. Good job & Thanks Caregiver!
Lim YongXin
★★★★★
Reached out to Caregiver Asia for urgent part time caregiver service for my grandmother and Kumari assisted in successfully finding a suitable nurse to attend to my grandmother who can start the very next day. Service is very fast and Kumari is very patient 👍🏻👍🏻 Although we did not engage the nurse service in the end, it is comforting to know there is always help available with Caregiver Asia.
Apple Tay
★★★★☆
Engaged a health care assistant from CaregiverAsia. The customer service from CaregiverAsia was great, they were very helpful and patient with my request. They managed to provide a caregiver for me promptly. I was pleased with the person i got and she was professional and good. I will definitely use them again if i require any other healthcare services!
Liwen Ho
★☆☆☆☆
*Update after Caregiver's response*: Caregiver Asia, please get your fact straight. I sent an email on Feb 1st to Eunice because I was surprised she didn't ask for a deposit, and asked again if we needed to put a deposit down, and she said there was no need. Only to pay in full one month before the service starts. As far as I knew, there were no indications that Aunty Christine wasn't confirmed. Accept the blame. I have to say this lack of ownership and accountability is shocking. It was your agency that didn't give me the correct information. Original review: This agency makes me question if there really is any use of having an agency/service for confinement nannies! I confirmed a nanny via Caregiver Asia for April, and reached out to them late last week to ask them to inform the nanny we may have to induce labor a little earlier - would she be ok with that, and also wanted to ask for a list of herbs she would need. The response: "Aunty Christine let me know that she is now engaged with other confirmed assignment n only available sept onwards. I regret to inform you our only confinement nanny currently has a case in march and I really couldn't reach out to Aunty Christine." You can imagine how desperate and helpless I felt after this, not to mention angry. Not only did I have to find out that this "Aunty Christine" was a big flake, the agency couldn't even find me a replacement! They should at the very least make the nannies sign some sort of agreement and take a deposit from the client. What a horrible service!!
Caregiver Asia vs other providers in Singapore
Side-by-side with the next three highest-rated medical escort providers on KakiList, so you can see how Caregiver Asia stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Caregiver Asia (this page) | ⭐ 3.6 | 43 | — | ✓ |
| Medical Assistance 4U | ⭐ 5.0 | 338 | — | ✓ |
| My Care Concierge | ⭐ 5.0 | 283 | — | ✓ |
| EZ Ryde Wheelchair Transport | ⭐ 5.0 | 20 | — | ✓ |
Frequently Asked Questions
How much does Caregiver Asia charge?›
Caregiver Asia displays a '$$' price indicator, but specific hourly, half-day, or full-day rates for medical escort services are not publicly listed. Singapore market rates for medical escort services typically range from S$20–40 per hour for trained companions, with higher rates for nursing-level escorts or those accompanying patients to specialist hospitals. When requesting a quote, confirm whether the rate covers door-to-door service, waiting time at the clinic or hospital, transport costs, and any public holiday surcharge. Ask whether the fee is hourly or flat per appointment, and get the full breakdown in writing before confirming. See the full eldercare cost guide for Singapore →
Live-in or visit-based — which does Caregiver Asia offer?›
Based on the listed subcategory, Caregiver Asia focuses on medical escort services, which are visit-based and appointment-specific rather than live-in arrangements. This means a trained escort accompanies the elder to and from a clinic, polyclinic, specialist appointment, or hospital visit, and does not provide ongoing residential care. Families should clarify the hours of service available — including whether early morning or after-hours appointments can be accommodated — and whether the same escort can be requested across multiple appointments for continuity. If broader care needs exist (personal care, companionship, or live-in support), ask whether Caregiver Asia can refer to or arrange those services separately. A trial arrangement for one appointment before committing to a regular schedule is a practical way to assess the service quality and communication.
Is the caregiver trained and insured?›
No regulatory licences are currently listed on the Caregiver Asia profile, so it is important to ask directly about the training background of their medical escorts — whether they hold a nursing qualification, first aid certification, or have relevant clinical experience. For medical escort specifically, the ability to assist at registration counters, communicate with healthcare staff, and manage mobility aids is particularly relevant. Ask whether the provider carries insurance covering caregiver injury or incidents involving the client during transit or at the medical facility. For eldercare arrangements involving any clinical component, AIC or MOH registration is an additional signal of compliance worth enquiring about. Put the care plan, hours, and rate in writing before the first appointment.