Clementi Family HealthPoint Clinic and Surgery ✓ ACRA Verified
About Clementi Family HealthPoint Clinic and Surgery
About Clementi Family HealthPoint Clinic and Surgery
Clementi Family HealthPoint Clinic and Surgery is a general practice clinic located at 308 Clementi Ave 4 in the Clementi area, serving patients across Singapore. KakiList has verified the operating details and contact channel. The clinic holds a 3.6/5 rating across 67 Google reviews, a moderate sample that suggests a mixed patient experience worth considering before booking.
For most patients, the journey begins with a walk-in or phone call to check waiting times. A GP visit at a private clinic typically runs S$25–60 for the consultation, with investigations, medications, and follow-up reviews billed separately. Patients with chronic conditions such as hypertension, diabetes, or asthma may be eligible for the Chronic Disease Management Programme (CDMP), which allows MediSave withdrawals of up to S$700 per year for outpatient treatment at participating CDMP clinics. Singapore Citizens and PRs holding Integrated Shield Plans should check whether their plan covers outpatient GP visits, as coverage and claim limits vary by insurer and rider.
To make an appointment or check same-day availability, contact Clementi Family HealthPoint Clinic and Surgery directly by phone or through the enquiry form listed on this page.
Services Offered
Is Clementi Family HealthPoint Clinic and Surgery legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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3.6/5 from 67 Google reviewsModerate sample size — mixed ratings suggest checking recent reviews before booking.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Google Reviews ⭐ 3.6 (67 reviews)
chris w
★★★★★
Dr Edmund is a very kind and understanding doctor. I have been with him for a very long time. I am in my sixties now. Never met a doctor just like him.
Ana P
★☆☆☆☆
The receptionist extremely rude and shouts, even over very simple matters, and does so in front of everyone in the waiting area. This causes embarrassment and discomfort to patients who are already unwell and have waited in the clinic for more than 1 hour. It's just terrible and disturbing. Note : I have been visiting this clinic for many years and I have experienced the similar treatment from the receptionist before. Inspite of so many comments from patients visiting here, nothing has changed in thier behaviour. I come here only because the doctor is good. But leaving the clinic, embarrassed and with a heavy heart is absolutely an unpleasant experience. Hope this is taken seriously and that someone addresses the issue.
Angeline Tan
★★☆☆☆
The receptionist is very rude. I was there at 1215pm only to get medication from Dr Lie, the receptionist told me not to come so late as she is going to have lunch. There were 2 more patients for Dr Lie and I just collect medication and left. She reprimanded me when there are 2 more patients to go. Really don't understand her point
Harald Lang
★★★★★
Dr Lie has been my personal and family physician for 25 years and I couldn’t say anything negative about him. He is the most kind and patient person I know and while his prices are not cheap the only thing people should be aware of is his 2 security guards aka auntie receptionists who more often than not gossip about and scold patients for any reason and sometimes no reason at all.
Benny Boardman
★★★★★
I suffer from some superficial abrasion after a bicycle crash 2 days ago and needed a change of dressing, visit the clinic for the 1st time, a kind auntie receptionist also an experienced staff nurse that i know of, by the name Rowena willing to take the time to take a look, help me clean and change of dressing and advise me on how to take care the wound. I have read the reviews that some may find her very rude and offended by the way she communicate, But i never feel this way at all. I feel she is not a time wasting person who is super honest and straight-talker. Basically Blunt! But I went in for help and feel that she is very kind and compassionate at heart. If she cannot help, she will say no right away. If she can help, she will advise straight to the point. During change of dressing, this auntie (staff nurse)also very cute and likes to joke lah. Hope any visitors or patients who visit bring a big understanding and compassion when visit this clinic. Kudos to the Dr who has been very supportive to support the staff and nurses.
Clementi Family HealthPoint Clinic and Surgery vs other providers in Singapore
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how Clementi Family HealthPoint Clinic and Surgery stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Clementi Family HealthPoint Clinic and Surgery (this page) | ⭐ 3.6 | 67 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
Frequently Asked Questions
How much does Clementi Family HealthPoint Clinic and Surgery charge?›
A GP consultation at a private clinic in Singapore typically costs S$25–60, with follow-up visits often slightly lower. On top of the consultation fee, expect additional charges for investigations (blood panel S$60–200, X-ray S$80–150), medications dispensed on-site, and any procedural items such as wound dressing or swabs. GST applies on private medical services. For planned referrals to specialist outpatient clinics (SOC) at public hospitals, a polyclinic or GP referral letter can reduce the first specialist consultation to S$30–80 for Singapore Citizens after subsidy, though non-urgent waits of 4–12 weeks are common. Any planned procedure should be quoted with a written financial counselling estimate itemising insurance, MediSave, and out-of-pocket portions. See the full GP & 24-Hour Clinics cost guide for Singapore →
Is Clementi Family HealthPoint Clinic and Surgery MOH-licensed and how do I verify the doctor?›
No MOH Healthcare Services Licence or Singapore Medical Council (SMC) registration appears in the provider data currently held by KakiList. Every legitimate clinic operating in Singapore must hold an MOH Healthcare Services Licence under the Healthcare Services Act, verifiable on the MOH licensee directory. Every practising doctor must be registered on the SMC public register at smc.gov.sg, where you can confirm registration status, specialist accreditation, and any disciplinary history. Before booking, search the clinic name on the MOH licensee directory and the consulting doctor's name on the SMC register. Neither alone is sufficient — both should be confirmed. If you are unable to locate either entry, contact the clinic directly to request their licence number and the consulting doctor's SMC registration number before proceeding.
How do I use MediSave or insurance at Clementi Family HealthPoint Clinic and Surgery?›
MediSave can be used for selected outpatient treatments under the MediSave 500/700 withdrawal limits — S$500 per year for general outpatient conditions and S$700 per year for chronic conditions covered under the Chronic Disease Management Programme (CDMP), which includes hypertension, diabetes, lipid disorders, asthma, stroke, COPD, and selected mental health conditions. Confirm whether this clinic is an accredited CDMP provider before assuming MediSave is claimable. Integrated Shield Plans (IPs) layered on MediShield Life generally cover inpatient stays and day surgery rather than routine GP visits, subject to each plan's deductible, co-insurance, and rider rules. For any planned procedure, request a financial counselling session and a written itemised estimate splitting insurance payout, MediSave deduction, and out-of-pocket portions before consenting to treatment — this is the most effective way to avoid billing surprises.