ConfinementNanny.com (Josian Services) ✓ ACRA Verified

Felix Frenzel ★☆☆☆☆

6 months ago

Avoid this agency! The nanny they provided was unsafe and unprofessional. She once placed our baby face-down in the crib and left him unattended. When confronted, she became defensive and raised her voice. From the outset she displayed a persistently bad mood, which created tension in the household. She ignored the baby’s cries and often delayed responding for several minutes. She spoke to us without courtesy or respect. She never used basic politeness such as “please,” “thank you,” or “good morning.” She spoke loudly, disregarded our family’s way of life, promoted outdated and unscientific practices, and frequently showed rude behaviour (e.g., making loud snorting noises). The manager, Josephine Tan Ching Jo, was dishonest and uncooperative. She failed to provide a replacement nanny for 25 days, however, she refused to return any portion of the 3600 SGD deposit for 4 months of service. This conduct should be reported to MOM. (M.O.M. License 09C3088)

Dewi KK ★★★★★

4 years ago

We want to say we are grateful for Auntie Alice.. thank you for assigning her to our family.. she really had the experience in taking care of baby as if she talks the baby language.. we need to adjust by next week.😄