About Crossroads Family Clinic Tampines
Crossroads Family Clinic Tampines is a general practice clinic located at Tampines Greenridges, serving residents across Tampines and the broader east of Singapore. It has been verified by KakiList, meaning a real person has confirmed its operating details and contact channel. It holds a 4.5-star rating across 38 Google reviews — a moderate sample that provides reasonable directional confidence. Pricing falls in the mid-range band for GP consultations in Singapore (typically S$25–60 per visit for a standard consultation).
At a GP clinic, your first visit typically covers a consultation with the doctor, assessment of your presenting complaint, and any necessary prescriptions. Common follow-up items — blood panels, urine tests, ECGs, or referral letters to a polyclinic or specialist — are billed on top of the base consultation fee. Crossroads Family Clinic is well-placed for residents seeking CHAS-subsidised care (if the clinic participates) or Chronic Disease Management Programme (CDMP) consultations for conditions such as hypertension, diabetes, and hyperlipidaemia, where MediSave 500/700 outpatient withdrawal limits may apply. For planned investigations or referrals, the clinic will advise on the relevant pathway — a polyclinic referral letter for subsidised specialist outpatient care, or a direct private specialist route for shorter wait times.
To make an appointment or enquire about CHAS and MediSave eligibility, contact Crossroads Family Clinic Tampines by phone or through the online form listed on this page.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Crossroads Family Clinic is my go-to clinic for quality healthcare. Dr. Quah has always been exceptionally attentive, thorough, and compassionate during every consultation. I’m truly grateful for the clinic’s professional and outstanding service. The reception staff—both the lady and the gentleman—are equally courteous, friendly, and efficient, which makes every visit a pleasant experience.
2024 has been a horrible year for me which require multiple visits to the doctor. Special thanks to Dr Quah & Dr Ong for always being so meticulous with my symptoms and for giving helpful advices along the way. Dr Quah was super efficient, patient and able to catch all the very minor symptoms. Didn’t even know I had influenza A till he offered to do a respi swab. Without him I would’ve probably gotten all the normal flu medications and feel worse thereafter. Dr Ong is super calm & comforting with her words, offering lots of advice & suggestions, even tried to help me expedite my Neuro appt at a govt hosp which I’m very thankful for. The receptionists are also very efficient and friendly compared to other clinics.
After my bad visit at Viva Medical Clinic, i have decided to leave a review for them and for Crossroads Family Clinic. Crossroads clinic has been my favourite clinic since the start. From the receptionists to the doctors, all tip too, professional and great people. Dr Quah has been my son’s doctor since he was born. Me & husband has always been in awe at how good and professional Dr Quah is. We have never met a doctor as calm and amazing as him. We always look for him when wanting to visit because we know he is the best of the best. Havent had the chance to meet Dr Ong, but i heard she is Dr Quah’s wife. Hehe. Heard from other patients, she is very good and very calm and amazing as well. Some even say if you’re scared to see doctor, see Dr Ong. Cause her tone of voice is very soothing and calming. Lol dont know if true or not hehe. The malay lady working front counter, never got her name but she has been there from the start. She’s the best. Very friendly, homely like Dr Quah as well. Good at her job. Polite & Courteous & saw her teaching a new staff a couple of times. Very good 👍🏼 The chinese aunty working front counter, talk alot. Nag alot also. Sometimes dont understand what she saying. But very funny & friendly. Polite and kind as well. I love this clinic, seriously. Its the best! Dr Quah is very gentle with kids and elderlies too. My grandmom comes here for her bi-monthly appointments. My whole family loves Dr Quah. He’s truly the best. Thanks to him, my grandmom’s health had improved ALOT. Go here! Dont go Viva Medical. Lol
It's my second time at Crossroads Family Clinic as I wanted to see a female doctor for female medical issues. I'm grateful that Dr Ong's calmness naturally makes me comfortable to share my condition so that she can further help me. She answers all my questions too so I don't feel rushed at all. Thank you so much!
Dr Quah is very professional, patient with young children and very assuring and helpful during consultation!
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how Crossroads Family Clinic Tampines stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Crossroads Family Clinic Tampines (this page) | ⭐ 4.5 | 38 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
A standard GP consultation in Singapore typically runs S$25–60 at a private clinic, with follow-up visits slightly lower. On top of the consultation fee, expect separate charges for investigations such as a basic blood panel (S$60–150), urine dipstick or culture, swabs, or an ECG. Prescribed medications are billed at cost plus a dispensing fee. If Crossroads Family Clinic Tampines participates in CHAS, Singapore Citizens and PRs holding a CHAS card (Blue, Orange, or Green) may qualify for subsidised consultations and chronic disease management at reduced out-of-pocket rates. MediSave can be used for outpatient treatment of listed chronic conditions under the CDMP, up to S$500 or S$700 per year depending on the condition. Confirm participation and current fees directly with the clinic before your visit. See the full GP & 24-Hour Clinics cost guide for Singapore →
Every legitimate clinic in Singapore must hold an MOH Healthcare Services Licence issued under the Healthcare Services Act — verifiable on the MOH licensee directory online. Every practising doctor must be registered on the Singapore Medical Council (SMC) public register at smc.gov.sg, where you can confirm registration status and any disciplinary history by searching the doctor's name. Note that no regulatory licences are currently listed for Crossroads Family Clinic Tampines in this directory entry. Before booking — particularly for chronic disease management or any procedure — confirm the clinic's MOH licence and the consulting doctor's SMC registration number directly with the clinic. Neither alone is sufficient; both should be verifiable before you proceed.
MediSave can be used for outpatient treatment of chronic conditions listed under the Chronic Disease Management Programme (CDMP) — including hypertension, diabetes, hyperlipidaemia, stroke, asthma, and selected mental health conditions — up to S$500 per year (S$700 for specific conditions). Confirm whether the clinic is enrolled in CDMP before your appointment, as not all GP clinics participate. Integrated Shield Plans (IPs) layered on MediShield Life generally do not cover standard outpatient GP visits, but may cover day surgery or specialist care if you are referred onward. For any planned procedure, request a written financial counselling estimate from the relevant facility that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit. Skipping this step is the most common reason patients are surprised by their final bill.
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