Dear Mutt ✓ ACRA Verified
About Dear Mutt
About Dear Mutt
Dear Mutt is a pet boarding service located at 3B River Valley Road, Singapore, and listed as KakiList verified. It holds a Google rating of 4.3 out of 5 across 38 reviews — a moderate sample that offers a reasonable directional signal, though prospective clients are encouraged to read individual reviews before making a decision. The service is priced at a mid-range level ($$) and is available islandwide.
When enquiring about boarding, it helps to have your pet's size, breed, and temperament details ready, along with up-to-date vaccination records, as most boarding providers require proof of vaccination before accepting a pet. If Dear Mutt offers a trial visit or familiarisation session, this is worth arranging beforehand, particularly for pets that are new to boarding environments or tend to be anxious around unfamiliar animals or handlers. Clarify whether drop-off and collection is arranged directly at the River Valley Road address, whether a recurring boarding schedule is available for regular travellers, and what the procedure is should your pet become unwell during their stay.
To get started, reach out to Dear Mutt via WhatsApp, phone, or the enquiry form on their listing, providing your pet's details and your intended boarding dates so they can confirm availability and discuss requirements.
Services Offered
Is Dear Mutt legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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4.3/5 from 38 Google reviewsModerate sample size — offers a reasonable directional signal.
Visit the facility, check the vaccination policy, and confirm insurance before drop-off.
Google Reviews ⭐ 4.3 (38 reviews)
Bon Ang
★★★★★
We brought our dog to Mutts & Mittens @ Clarke Quay for a swim, and it was such a wonderful experience. The instructors were incredibly friendly, patient, and helpful—they even took the time to play with our dog, which made the session even more enjoyable. Our Loki had an amazing time in the pool and was clearly very comfortable with them. The facility itself is clean, beautifully maintained, and very well-equipped. After an hour in the mineral pool, Loki’s coat felt noticeably smoother and softer—such a nice bonus! Each booking includes a 1-hour swim session plus additional 15 minutes in the shower cubicle, and another 15 minutes in the drying area, with dryers conveniently provided. Complimentary life jackets are available, and there are plenty of toys to keep dogs entertained. Overall, a fantastic place for dog swimming sessions. Loki had a blast, and we’ll definitely be back!
maggie shalom
★★★★★
We brought our fur babies for a swim today and had such a wonderful experience! Huge compliments to Buddi and Iin Rong — both of them were so friendly, sweet and accommodating from start to finish. A very special thank-you to Buddi. When I told him that my dog Kopi-O was swimming for the very first time, he was incredibly gentle, patient and attentive. He guided Kopi-O slowly, kept watching over her, and made sure she felt safe and confident in the water. It really touched my heart, and I could see how happy Kopi-O was during the whole session. The place is also very clean, pretty and comfortable — we love the environment so much! We will definitely be back again. Highly recommended!
chervelle
★★★★☆
Hope this review helps fellow owners ! Facilities for dogs 4.5/5 - Air conditioned so it can get quite cold when dog or u are wet. Staff had informed me they had already turned off an aircon but still quite chilly! Especially for smaller dogs they’ll start shivering quite fast. Bigger dogs should be fine - There are dog shower and drying cubicles. Bring your own dog shampoo n towels. There are stools provided inside each of these cubicles - Dog dryer provided in cubicle with heat setting. Transparent door with lock which is good. However the provided dryer can be quite loud so may spook skittish dogs in an enclosed area, better to bring your own dryer if so Pool 4/5 - No strong chlorine smell like other reviews, at entrance have but not at the pool located deeper in the place. I also accidentally tasted it and i think can verify no chlorine, lol - My dog is due for grooming the next day so I just rinsed thoroughly and dried him after the swim. His fur is still soft fluffy and smells good afterwards - Pool is heated! Good temp - Sloping so good for smaller dogs or those learning to swim - Many swim vests provided and staff is quick and friendly to assist in fitting :) - Well maintained in terms of cleanliness - Decently sized for about 5 dogs, but i foresee any more may be quite chaotic - No leash allowed in the pool so keeping harness on will be good if you need to catch your dog lol - Plenty of seating area and with tables beside pool provided - Saw a dog pee inside and owners didn’t stop her tho Facilities for humans 3/5 - 2 nice clean changing cubicles. No shower but understandable since Wagnwild is the same and having it would cause congestion - Just bring body wipes and change of clothes for yourself - A hook to hang a bag will be nice! Overall nice little place for small/medium dogs who don’t need a lot of space to have fun. I donno maybe will be good to provide some sort of tags for dogs to wear (eg. give space, guards toys, etc whatever) coz some owners may not catch tension with dogs in time, then in an smaller off leash area there is bound to be some scuffles. Staff are quick to come and help when it happens though! I think as long as you can read yours and other dogs body language it’ll be fine !
Sharon
★★★★★
We brought our dog to Mutts and Mittens for her birthday on 10 Feb, and it was her first time trying out swimming. She was quite scared of the water and kept trying to run away from the pool, but Emiko was incredibly kind and patient with her. She took the time to gently coax and encourage our dog to go towards the pool without rushing her. We really appreciated the warm and attentive service — it made the whole experience much more comfortable for both us and our pup. Thank you, Emiko!
ED TAN
★★★★★
Really impressed with the service and care at the pet swimming pool in Clarke Quay! The Chinese lady staff was so proactive she made sure all the dogs had fun and stayed safe. Her eyes were sharp like an eagle, always watching out for any hazards. You can tell she genuinely loves working with animals. The Myanmar staff were just as great — very efficient in cleaning up any pee or poo accidents quickly. The whole team clearly takes pride in their work and shows real job satisfaction. What stood out even more was how clean the place is. They clean the pool and surrounding area thoroughly after every session. Compared to another dog swimming pool we visited, this one is much cleaner and better managed. We’ve been to other boarding houses under the same boss, but the Clarke Quay staff are exceptional. Boss, if you're reading this — your team here deserves recognition. Please do something to show them your appreciation! They're the reason customers like us keep coming back. Highly recommended for all pet owners!
Dear Mutt vs other providers in Singapore
Side-by-side with the next three highest-rated pet boarding providers on KakiList, so you can see how Dear Mutt stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Dear Mutt (this page) | ⭐ 4.3 | 38 | — | ✓ |
| The Pup Life | ⭐ 5.0 | 1565 | — | ✓ |
| The Hamster Hotel LLP | ⭐ 5.0 | 232 | — | ✓ |
| Cat's Cradle | ⭐ 5.0 | 197 | — | ✓ |
Frequently Asked Questions
How much does Dear Mutt charge?›
Dear Mutt is positioned at a mid-range price point ($$), though specific nightly or weekly rates are not publicly listed. For pet boarding in Singapore, typical rates range from around S$30–50 per night for small dogs or cats in a home-based setting, to S$60–100 or more per night at facility-based boarding, with additional charges possible for larger breeds, peak periods such as public holidays, or add-on services like grooming, exercise sessions, or medication administration. It is worth confirming the full fee breakdown in writing before drop-off, including any surcharges for large or difficult-to-handle breeds and the cancellation or early-collection policy. See the full Pet Boarding cost guide for Singapore →
What vaccinations does Dear Mutt require?›
Most boarding facilities in Singapore require dogs to be current on core vaccinations, typically the DHPP combination (distemper, hepatitis, parvovirus, and parainfluenza) and rabies. Bordetella (kennel cough) vaccination is frequently required or strongly recommended for any dog staying in a communal boarding environment, as the infection spreads easily in close quarters. For cats, the FVRCP combination vaccine is standard. Vaccination records are generally expected to be dated within the past 12 months. Bring your pet's vaccination booklet or a vet-issued certificate at drop-off. If your pet's jabs are due for renewal, arrange a vet visit before the boarding date to avoid being turned away. Contact Dear Mutt directly to confirm their specific vaccination policy before your pet's stay.
Is Dear Mutt licensed and insured?›
Pet boarding businesses operating in Singapore are required to hold a licence issued by the Animal and Veterinary Service (AVS) under the National Parks Board. Dear Mutt's current AVS licence status is not confirmed in the available listing data, so prospective clients should ask the provider directly to sight their licence before proceeding with a booking. On the insurance front, it is reasonable to ask whether Dear Mutt carries cover for incidents such as pet injury, illness, or escape during the boarding period, and what the protocol is if your pet requires emergency veterinary attention while in their care. Visit the facility, check the vaccination policy, and confirm insurance before drop-off.