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Tina Wati12 ★★★★★

a month ago

EMA provides such an Excellent service with prompt action as well as response, good plan from the ground transport to the designated hospital with prearranged doctors as well as the immigration services. They have skilled members and very professionals. Medical teams that really know what to do and they do it with care. They kept updating which is very helpfull. Nice teamwork. Very satified and very reccommended!!!

Yvonne Koh Propnex ★★★★★

6 months ago

I am truly thankful and grateful to all the staffs at EMA Global for assisting with my son’s repatriation from France back to Singapore. They were extremely helpful and constantly kept me updated on his condition throughout the process. Special thanks to Nurse Jack, who personally escorted my son from the hospital in France all the way to our home in Singapore. He went above and beyond, even helping to carry my son’s heavy bike bag and his carry on bag. I highly recommend EMA Global for their professional, caring, and superb service. ❤️👍

Yi Cong ★★★★★

4 months ago

I would like to express my sincere appreciation to EMA Global for the outstanding support provided during my mother’s recent medical repatriation from Hanoi, Vietnam to Singapore. My mother experienced a severe vertigo episode while we were in Hanoi and required urgent medical attention. Through our travel insurance provider, Zurich Insurance, EMA Global stepped in to handle all the arrangements swiftly and professionally. Their responsiveness and coordination helped ease a very stressful and unexpected situation for our family. A very special thank you goes to Nurse Clare, who escorted my mother throughout the entire journey from Hanoi French Hospital to National University Hospital, Singapore. She was extremely professional, calm, and caring. Her constant reassurance, gentle manner, and close monitoring made my mother feel safe and supported during the flight and transfer. We are truly grateful for the compassion and dedication she showed. I would also like to extend my appreciation to Dr. Fahmi for his constant checking in on the case and clear communication. His guidance and timely updates helped ensure that the repatriation process proceeded smoothly and without complications. EMA Global played a crucial role in bringing my mother home safely, and we are deeply thankful for the exceptional service provided during a very difficult time. I would highly recommend EMA Global to anyone who may require medical assistance or repatriation support. To the entire EMA Global team involved in the coordination, logistics, and escort arrangements, thank you for your efficiency, attention to detail, and professionalism. From paperwork to bedside handover, everything was handled with great care.

Chun Lucus ★★★★★

2 months ago

EMA Global provides top quality support as of one of my family member required medical attention while we are overseas. They have doctors in attendance during conversations and meeting with the local Medical team. Requests and queries were always attended to in a timely manner. The team has been extremely responsive from the initial point of contact till we are back to our home country, they had been checking in with us constantly during the process. I am very appreciative of the services rendered by EMA Global and the team that supported us. Special shoutout and thanks to; Dr Giju, Aleesa, Nally and Nurse Hemma during our recent overseas trip and we are grateful for the support that was provided throughout this process.

Winnie Lim ★★★★★

7 months ago

I am truly grateful to Ema Global for helping to evacuate my brother from Thailand to Singapore. From the start, they were so detailed in understanding his medical history and coordinating with both hospitals despite the language barrier. Throughout the journey, I was always kept updated on the progress and what to expect next, which gave me great assurance. A special thanks to Nurse Hemma and Dr. Stephanie Chuen, who were not only professional but also very kind and caring, making both my brother and me feel safe and confident. The whole transfer was seamless, smooth, and much faster than I imagined. Thank you, Ema Global, for making a stressful situation so much easier with your compassion and professionalism.