FC

Family Care Medical Centre Hougang Ave 9 ✓ ACRA Verified

Healthcare
★★½☆☆ 2.9 42 Google reviews
📞 Call for availability
Required licence not confirmed — ask before booking. Not cross-checked against ACRA.

About Family Care Medical Centre Hougang Ave 9

About Family Care Medical Centre Hougang Ave 9

Family Care Medical Centre Hougang Ave 9 is a general practice clinic located at 916 Hougang Ave 9, #01-08, Singapore 530916. KakiList has verified the operating details and contact channel. The clinic holds a 2.9/5 rating across 42 Google reviews — a moderate sample size, though the rating sits below the typical range for well-regarded GP practices and warrants attention before booking. No regulatory licences have been confirmed in the listing data at this time.

Patients typically contact the clinic by phone to confirm operating hours and current waiting times before attending. For a GP consultation, bring your NRIC or passport, any existing referral letters, and a list of current medications. Consultations are billed per visit; investigate whether the clinic is on the Community Health Assist Scheme (CHAS) panel or the Chronic Disease Management Programme (CDMP) list if you have a qualifying chronic condition such as hypertension, diabetes, or high cholesterol, as these programmes affect out-of-pocket cost substantially for Singapore Citizens and PRs. MediSave outpatient withdrawal applies up to S$500 per year for general outpatient and S$700 per year under CDMP.

Call the clinic directly on the listed phone number to confirm current consultation hours, whether same-day walk-in slots are available, and to ask whether the doctor's SMC registration details are posted at the clinic premises, as required under the Healthcare Services Act.

Listing data is incomplete — contact Family Care Medical Centre Hougang Ave 9 directly to confirm details.

Services Offered

GP & 24 hr clinic

Is Family Care Medical Centre Hougang Ave 9 legit?

Some trust signals present, verify before payment
  • Verified by KakiList
    A real person confirmed operating details and contact channel.
  • 2.9/5 from 42 Google reviews
    Moderate sample size, but the rating is notably below average for GP clinics — read individual reviews before attending.

Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.

Google Reviews ⭐ 2.9 (42 reviews)

Ingrid Lee ★★★★★
3 months ago

I received excellent care at Family Care Medical Centre. Dr Lok is highly professional, kind, and knowledgeable. Throughout the consult I felt comfortable and that my concerns were acknowledged.

Paoh T ★★★☆☆
2 years ago

Important note: by experience the clinic will close registration 1 hour before closing time. Please take note if not you’ll make a wasted trip. CONSULTATION HOURS Monday, Tuesday & Thursday: 8.30am to 12.30pm 2.00pm to 4.30pm 6.30pm to 8.30pm Wednesday & Friday: 8.30am to 12.30pm 2.00pm to 4.30 pm Night time - closed Saturday 8.30am to 12.30pm Sunday/ Public Holidays : Closed

Ph Br ★☆☆☆☆
3 months ago

Waiting time is long. Average wait time is at least 1hr for every 2-3 people in front of you. Registration nurse is unfriendly.

Ellie ★☆☆☆☆
a year ago

Visited on a Thursday at 3:30pm with a fever. Feel cheated by the opening hours posted outside the clinic as well as the one on Google Maps.

Larry Tan ★★★★★
a year ago

I have been seeing Dr. Lok for more than 10+ years (in fact, followed him from his previous clinic to this one even though Hougang quite far from my current home). The good thing is that the MCSP is right next to his clinic, easy to park and walking 2 mins to the clinic is sheltered. Dr. Lok is very experienced, dte and charges are reasonable. I found it best to call ahead to ensure they are open/available as the clinic can get busy & may have to decline walk-ins even if one may arrive before their closing hours (they may have earlier patients to see, which may extend well into closing hours). The reception staff/nurses are usually doing some admin work/getting medicine ready so sometimes, they may not be too chatty so they don't give out wrong stuff. :)

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Family Care Medical Centre Hougang Ave 9 vs other providers in Singapore

Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how Family Care Medical Centre Hougang Ave 9 stacks up at a glance.

Provider Google Rating Reviews Years Verified
Family Care Medical Centre Hougang Ave 9 (this page) ⭐ 2.9 42
Frontier Healthcare Tampines ⭐ 5.0 622
Northshore Family Clinic Punggol ⭐ 5.0 345
ATA Medical Jurong East ⭐ 5.0 165

Frequently Asked Questions

How much does Family Care Medical Centre Hougang Ave 9 charge?

GP consultation fees at private and private-wing clinics in Singapore typically run S$25–60 per visit, covering the consultation itself. Common add-ons billed separately include medications and prescriptions, diagnostic tests (blood panel S$60–200, urine analysis, swabs), vaccinations (S$30–80 depending on the vaccine), and medical certificates. GST applies on private medical services. If the clinic participates in CHAS, Singapore Citizens with a CHAS card (orange or blue tier) pay a subsidised rate of S$10.50–19.50 per GP visit. If it is on the CDMP panel, MediSave can be used up to S$700 per year for chronic-condition management. Confirm CHAS and CDMP participation directly with the clinic before your visit, as participation is voluntary and not all private GPs are enrolled. For any planned procedure or referral, ask for a written estimate that separates insurance, MediSave, and out-of-pocket portions. See the full GP & 24-Hour Clinics cost guide for Singapore →

Is Family Care Medical Centre Hougang Ave 9 MOH-licensed and how do I verify the doctor?

No regulatory licences have been confirmed in the current listing data for Family Care Medical Centre Hougang Ave 9. Every legitimate GP clinic is required to hold an MOH Healthcare Services Licence under the Healthcare Services Act — verifiable on the MOH licensee directory online. Every practising doctor must be registered on the Singapore Medical Council (SMC) public register at smc.gov.sg; search by name to confirm registration status and any disciplinary history. The absence of confirmed licence data in this listing does not necessarily mean the clinic is unlicensed, but it does mean you should verify independently before booking. Ask to see the MOH clinic licence certificate displayed at the premises and confirm the consulting doctor's name matches an active entry on the SMC register. Both steps take under five minutes and protect you from attending an unlicensed or lapsed practice. Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.

How do I use MediSave or insurance at Family Care Medical Centre Hougang Ave 9?

MediSave can be used for outpatient consultations up to S$500 per year under the general outpatient withdrawal limit, or up to S$700 per year if the clinic is a CDMP-accredited provider and the consultation is for a qualifying chronic condition (hypertension, diabetes, high cholesterol, asthma, COPD, stroke, mental health conditions, and others). Confirm whether the clinic is CDMP-accredited before assuming MediSave applies — not every GP is enrolled. Integrated Shield Plans (IPs) layered on MediShield Life typically cover inpatient stays and day surgery rather than routine GP visits, though some riders extend to specialist outpatient care. A polyclinic or GP referral letter to a public hospital Specialist Outpatient Clinic (SOC) unlocks subsidised specialist rates of S$30–80 for Singapore Citizens, with non-urgent waits of roughly 4–12 weeks. For any planned investigation or procedure arranged through the clinic, request a written financial counselling estimate in advance that splits insurance, MediSave, and out-of-pocket portions clearly — skipping this step is the most common reason patients are surprised by their final bill.

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