About Fei Yue Community Services
Fei Yue Community Services is an eldercare provider offering elderly caregiver services across Singapore, based at Tiong Bahru Road. The listing has been verified by KakiList and is ACRA-registered. With only 3 Google reviews at 4.3/5, this is too small a sample to draw meaningful conclusions about service quality, and no regulatory licences are currently recorded on this listing.
Families typically begin by calling or submitting an enquiry form to discuss a care assessment covering the elder's mobility, medical conditions, and daily living needs, as well as the number of hours required each day or week. It is important to clarify at this stage whether the service covers personal care, medical support, or companionship, and whether the arrangement is visit-based or live-in. Where multiple family members are involved in the decision, it helps to consolidate key questions — on caregiver qualifications, dementia or post-hospitalisation experience, and the replacement policy if a caregiver cannot attend — before the initial consultation.
To take the next step, reach Fei Yue Community Services by phone or through the enquiry form and request a care assessment for your family member. Confirm the scope of care, hours, and rate in writing before the arrangement begins.
Insist on a trial period and put the care plan, hours, and rate in writing.
So far my experience with FY has been very pleasant
Side-by-side with the next three highest-rated elderly caregivers providers on KakiList, so you can see how Fei Yue Community Services stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Fei Yue Community Services (this page) | ⭐ 4.3 | 3 | — | ✓ |
| My Care Concierge | ⭐ 5.0 | 283 | — | ✓ |
| Curanobis | ⭐ 5.0 | 188 | — | ✓ |
| CareConnect SG | ⭐ 5.0 | 187 | — | ✓ |
Fei Yue Community Services displays a mid-range price indicator ($$), but specific hourly, daily, or package rates are not published on this listing. For home-based eldercare in Singapore, visit-based caregivers typically charge S$20–35 per hour, while live-in arrangements involve a caregiver salary plus the employing agency's fee, public holiday surcharges, and any applicable insurance or levy costs depending on the arrangement structure. Contact Fei Yue Community Services directly by phone or enquiry form to request a detailed breakdown. Ask specifically whether the quoted rate covers personal care only or includes medical support tasks, and confirm how public holidays are billed. See the full eldercare cost guide for Singapore →
The listing describes Fei Yue Community Services under the elderly caregivers subcategory, but does not specify whether they offer visit-based hours, full-day arrangements, or live-in placements. In practice, Singapore community services organisations often provide structured home-care visits rather than live-in arrangements, though options vary by organisation. When you contact them, clarify the available service formats, the minimum hours per visit or week, and whether a trial period is offered before committing to a longer arrangement. Confirm the replacement policy in the event of a caregiver mismatch or absence, and ask whether care plans are reviewed periodically as the elder's needs change.
No regulatory licences are currently recorded on this KakiList listing for Fei Yue Community Services. For eldercare providers in Singapore, relevant credentials to verify include AIC registration for home-care services, WSQ-certified caregiver training, and dementia care certification where relevant. Professional indemnity or public liability insurance for caregiver injury or client incidents during visits is also worth confirming. Fei Yue Community Services is a known community services organisation in Singapore, but families are encouraged to ask directly about the qualifications held by individual caregivers assigned to their case, and to request documentation of any relevant certifications or insurance coverage before care begins. Insist on a trial period and put the care plan, hours, and rate in writing.
If Fei Yue Community Services isn't the right fit, these are other elderly caregivers providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.