Fei Yue Community Services ✓ ACRA Verified
About Fei Yue Community Services
About Fei Yue Community Services
Fei Yue Community Services is a community services provider offering medical escort support across Singapore, operating from its Tiong Bahru Road office. The organisation has been verified by KakiList and is registered with ACRA. With only 3 Google reviews at 4.3 out of 5, the rating is too small a sample to draw firm conclusions, and pricing is not publicly listed.
For families considering medical escort services, the process typically begins with a care assessment to establish the elder's mobility level, medical conditions, and frequency of appointments. You will want to clarify whether the service covers public hospital visits, specialist clinics, or both, and confirm whether the escort is trained in basic first aid or has a nursing background. Key practical questions include the hours of coverage, how far in advance bookings must be made, whether a carer accompanies the elder door-to-door or only within the medical facility, and how surcharges for public holidays or urgent bookings are handled. Families with multiple family members involved in the decision should also confirm a single point of contact for care coordination.
To take the next step, contact Fei Yue Community Services directly by phone or through the enquiry form on their listing to discuss your elder's specific appointment schedule, mobility requirements, and preferred booking lead time, and request a written quote before confirming any arrangement.
Services Offered
Is Fei Yue Community Services legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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⭐
4.3/5 from 3 Google reviewsVery small sample — treat as directional only.
Insist on a trial period and put the care plan, hours, and rate in writing.
Google Reviews ⭐ 4.3 (3 reviews)
Joe Chan
★★★★☆
So far my experience with FY has been very pleasant
Ching Sheng Chen
★★★★★
Kim Nam Tan
★★★★☆
Fei Yue Community Services vs other providers in Singapore
Side-by-side with the next three highest-rated medical escort providers on KakiList, so you can see how Fei Yue Community Services stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Fei Yue Community Services (this page) | ⭐ 4.3 | 3 | — | ✓ |
| Medical Assistance 4U | ⭐ 5.0 | 338 | — | ✓ |
| My Care Concierge | ⭐ 5.0 | 283 | — | ✓ |
| EZ Ryde Wheelchair Transport | ⭐ 5.0 | 20 | — | ✓ |
Frequently Asked Questions
How much does Fei Yue Community Services charge?›
Fei Yue Community Services does not publish its medical escort rates publicly, so pricing will depend on factors such as the destination (polyclinic, restructured hospital, or private specialist), journey duration, time of day, and whether an overnight or extended wait is required. As a general guide, medical escort services in Singapore are typically charged by the hour or by the trip, with half-day and full-day rates available from most providers. Public holiday and urgent-booking surcharges are common. Confirm the full fee structure in writing before committing — ask specifically whether transport costs, waiting time, and any meal or parking allowances for the escort are included or billed separately. See the full eldercare cost guide for Singapore →
Live-in or visit-based — which does Fei Yue Community Services offer?›
Fei Yue Community Services lists medical escort as its primary subcategory, which is an appointment-based, visit-only service rather than a live-in arrangement. The escort accompanies the elder to and from a medical appointment, assists with registration and communication with clinical staff, and ensures safe return home. If your family also needs broader live-in or regular visit-based personal care or companionship support, you should ask Fei Yue directly whether they offer — or can refer to — complementary home care services. A trial period for new escort arrangements is worth requesting so both the elder and family can confirm comfort with the assigned escort before committing to a longer schedule.
Is the caregiver trained and insured?›
Fei Yue Community Services holds no regulatory licences listed on its KakiList profile at this time, so it is important to ask directly whether the medical escorts carry first-aid or basic nursing certifications, and whether the organisation holds AIC or MOH registration for any clinical home care components. For a medical escort role specifically, relevant training indicators include recognition of acute deterioration, assistance with mobility aids, and communication with medical staff on behalf of the elder. Confirm whether the organisation carries public liability or personal accident insurance covering the escort and the elder during transit and within medical facilities, and ask for the policy scope in writing before the first booking.