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Irene Chan ★★★★★

2 months ago

I wanted to share about the excellent service I received during my recent visit. Pat assisted me with my eye test and provided outstanding service from start to finish. She was professional, knowledgeable, and took the time to explain everything clearly. Her guidance made the whole process easy and stress-free. Thank you Pat!

Wei Lun Lee ★★★★★

4 months ago

I would like to commend Sandra from the Chinatown Foptics outlet for her truly top notch service. From the moment I walked in, she was patient, attentive, and extremely knowledgeable in guiding me through the process of making my new spectacles. Sandra took the time to understand my needs, explained the different lens and frame options clearly, and offered professional advice without any pressure. Her attention to detail and genuine care ensured that everything from fitting to comfort was handled perfectly. It’s rare to come across such consistent and high service standards. Thanks to Sandra, the entire experience was smooth, pleasant, and reassuring. Highly recommended if you’re looking for excellent service and professionalism at Foptics Chinatown.

Timothy Tay ★★★★★

3 months ago

Very good value for money, even for just lense replacement. So, I had an old frame I with alot of sentimental value and I would like to give it an extra life. Not only did they replace the lense, the staff adjusted all the bits back in place, and swap out a new nose pad too. Above and beyond what I was expecting.

Sal ★★★★★

2 months ago

had a very pleasant experience at Chinatown Foptics, thanks to Sandra’s excellent service. She was very knowledgeable and took the time to patiently explain the differences between the various lenses and which options would be most suitable for my needs. I especially appreciated that she was not pushy at all. Instead, she focused on helping me understand my choices so that I could make an informed decision comfortably. Her professionalism and friendly approach made the whole experience smooth and enjoyable. Thank you, Sandra, for your outstanding service. I would highly recommend Chinatown Foptics to anyone looking for honest advice and quality eye care service.

Renate Kern ★★★★★

3 months ago

On a vaccation trip to Singapore I sponaniously decided to look for glases because someone told me that it might be a good deal. I was not Sure, because I have strong astigmatism on both eyes and need light weight glases because of a super sensitive skin on my nose. At foptics, I found quickly really nice spectacles - extra light weight. The team gave really good advice. As a result, I received high qualitative lenses that are perfectly fit for my astigmatisms and are additionally photocronic lenses. I want to thank the team for the great service and communication during the whole process. Especially Sarah, was very professional and super nice and even brought the glases to our hotel, because we were already on our way back to Europe and very short on time. Small Shop, but big performance!