Frankel Clinic East Coast ✓ ACRA Verified

Gregory Athanasius ★★★★★

2 months ago

Dr. Gan has been our trusted family doctor for years, and we couldn’t be in better hands. In an era of high-tech medical groups, Dr. Gan is a refreshing return to what healthcare should be: personal, attentive, and deeply compassionate. ​While the clinic maintains some traditional practices—such as accepting cash payments and providing clear, handwritten instructions on medication—these quirks only add to the charm and authenticity of the experience. It’s clear that his focus isn't on fancy systems, but on the well-being of his patients. ​He is a caring physician who takes the time to listen and diagnose with precision. You aren't just a number at Frankel Clinic; you're family. If you value a doctor who is honest, reliable, and has a heart for his patients, I cannot recommend Dr. Gan highly enough.

E B ★☆☆☆☆

a year ago

Clinic is living in stone age where they only accept CASH, not even paynow/lah. Sent our helper there for emergency as she’s having a high fever and she has only our debit card and no cash on hand. We were still at work hence we cant hand over the money. Still no consideration and asked her to walk far to withdraw CASH. Called them I can transfer online but refuse…They should close this shop and doctor find another clinic to render service where its more friendly and flexible.

Bonn Bass ★★★★★

3 years ago

My parents brought me to see Dr Gan when I was still in primary school. More than 30 years later and now being a father of 3 kids, I can safely say Dr Gan is still my preferred family doctor, after shifting back to the east. Down-to-earth and unpretentious. Because of my kids I’ve been to many more doctors in recent years, and seen my fair share of those that are in it for the money. Dr Gan is still one of the most caring and professional doctors I’ve even met.

Karen Koh ★★★★☆

2 years ago

This is my second visit since I have not been ill for some time. 🙌 In any case, we know he is grandfatherly and well-intetioned. My first visit surprised me because he was very chatty. Today, however, I had brought the family helper who had been coughing for a few days and Dr Gan was fairly brief. Doc listened with some sympathy, but in an upbeat fashion, had words of encouragement for us, especially our helper. Advice is advice. In the end, one has to make a decision whwther to follow it or not. And, while we do feel there are days when you steele yourself up for meeting someone and other days when his service is spectacular, I must say I am thankful that Dr Gan and his clinic and staff are present. Perhaps we were especially gifted to have a short queue because of some of the other less generous reviews? Haha... well, we're all human. Different strokes for different folks, I guess. I am grateful that his meds are super effective. I am glad that he shows thinking and restraint when prescribing meds like anti-depressants or sleeping tablets. (There is no shame in needing some help sometimes.) It shows he is doing his due diligence. And, yes, this was a thankfully quick visit. All done in 40 minutes whereas it would have taken me nearly 2h elsewhere (1.5h of waiting at least) upstairs... on a Monday... which, to me, is fantastic. Plus the Consult came to under $50. All good. 😇

Karen Lee ★☆☆☆☆

5 years ago

Worst experience at a clinic ever. Doctor came in over 1 hour late!!! Clinic opens at 9.15am, doctor STROLLED in at 10.25am. Doctor Gan showed NO sense of urgency or remorse. First thing he did when he came, despite being late, was still check letter box. Staff also didn't inform that doctor is not here! Your sick patients are waiting! Strolled in so complacently somemore. Wasted my time. Will never go there ever again. Boycotting this clinic.