Healthmark Family Clinic Pioneer ✓ ACRA Verified
About Healthmark Family Clinic Pioneer
About Healthmark Family Clinic Pioneer
Healthmark Family Clinic Pioneer is a general practice clinic located at 638 Jurong West Street 61, serving residents in Jurong West and the surrounding areas. KakiList has verified operating details and contact channels, though no regulatory licences appear on file and ACRA registration has not been confirmed. The clinic holds a 3.1/5 rating across 70 Google reviews — a moderate sample size, though the below-average score warrants careful consideration before booking.
For a first visit to a GP, patients typically walk in or call ahead to check queue length and appointment availability. Bring your NRIC or FIN, a list of current medications, and any relevant referral letters or specialist reports. The consultation covers presenting symptoms, a physical examination, prescriptions where appropriate, and a referral letter to a polyclinic or public hospital specialist if further investigation is needed. For chronic conditions covered under the Chronic Disease Management Programme — such as hypertension, diabetes, or hyperlipidaemia — ask whether the clinic participates in CDMP, as this affects MediSave 500/700 outpatient withdrawal eligibility. Patients with Integrated Shield Plans should confirm whether the clinic is on their insurer's panel for outpatient GP claims.
To proceed, contact Healthmark Family Clinic Pioneer by phone or through the enquiry form to confirm consultation hours, queue or appointment availability, and whether CDMP and MediSave claims are accepted at this clinic.
Listing data is incomplete — contact Healthmark Family Clinic Pioneer directly to confirm details.
Services Offered
Is Healthmark Family Clinic Pioneer legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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3.1/5 from 70 Google reviewsModerate sample size, though the below-average score warrants consideration.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Google Reviews ⭐ 3.1 (70 reviews)
rakesh venkataraman
★★★★★
Dr. Adrian Tan is an absolute legend and I am his latest fan ! When I saw him in person for the first time, I wondered if Singapore had a national rugby team, if yes, he would have been a legendary rugby player. Within a few minutes of speaking to him, in between my guffaws and wiping the tears from my eyes ,the laughter from his constant wisecracks, I wondered if there was a legitimate scope for a stand-up comedian decades ago, if yes , Dr Tan would have given the best in this country a run for their money, but he chose to become a doctor and a bloody good one at that. This man loves his coffee, you should notice him describe his coffee machine in adoring terms (one more reason for me to become a fanboy) On a serious note, he is one of the best doctors I have ever consulted with, empathetic, knowledgeable and he knows when to advise you to seek further consultation with specialised experts. I am not a Singapore citizen unfortunately, but you lucky ones in Singapore and near Pioneer mall should make a beeline to his clinic. I sincerely hope this comment goes viral and he curses me for adding more people to his already long waiting list of patients.
Shobana Vikiraman
★★★★★
I had a very pleasant experience. Both Dr. Adrian and Dr. Arianto are truly amazing—patient, empathetic, and consistent in their care over the years. I also noticed a wonderful improvement in the counter staff. The ladies are now very hospitable, which is a big change from a few years ago when I used to come in. Back then, I too had some unpleasant experiences with staff who seemed rude, as mentioned in other reviews. This time, however, they were an absolute joy to communicate with. I interacted with both the morning and evening teams during my last two visits, and on both occasions the experience was smooth and positive. (just be sure to book an appointment on their website as it makes the whole process a lot easier)
Arina Basirhamad
★☆☆☆☆
I’m honestly so upset after my experience with Dr Arianto. My 7-month-old daughter had an allergic reaction to egg — her lips swelled up like a blister and even the area under her chin was swollen. But he kept insisting it was just a “fatty chin.” I told him it’s not normal, but he brushed it off. He even asked me if her eyes were swollen — like seriously, you’re the doctor, shouldn’t you be the one checking properly? He didn’t even bother to check her body for hives or any other reaction. I left the clinic feeling so frustrated and helpless. I trusted him to take my baby’s condition seriously, but instead I felt completely dismissed.
Sfbefbef Wfvwfvsf
★★☆☆☆
It is sad to hear Dr Soo has retired and replaced by another doctor. My mum has a swollen eye went to see the new doctor but he couldn't tell what is the problem, my mum told him she had a fall in the toilet 3 days ago with a bump on top of her head but no vomit or dizziness, prescribed Fucithalmic eye drops and tell my mum if still haven't recover use his ref letter to go Ng Teng Fong General Hospital.
lita lita
★★★☆☆
Booked an appointment here. Loved Nurse/Receptionist Stella. She is lovely and bright. Loved the soft voice used and the warm greetings. Loved the doctor. She is thorough and lovely. Can tell that the doctor is experienced and knows what she is doing. Another nurse is outright rude and uncomfortable to be around, making the overall experience pretty bad. Was told to make an appointment when i walked into the clinic, when I already did (and mentioned to Ms Stella). Was also talked to in a condescending manner throughout my time there.
Healthmark Family Clinic Pioneer vs other providers in Singapore
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how Healthmark Family Clinic Pioneer stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Healthmark Family Clinic Pioneer (this page) | ⭐ 3.1 | 70 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
Frequently Asked Questions
How much does Healthmark Family Clinic Pioneer charge?›
A standard GP consultation at a private clinic in Singapore typically runs S$25–60, with fees varying by time of day, complexity, and whether investigations or prescriptions are added. Common add-ons include a blood panel (S$60–200), X-ray (S$80–150), and medications dispensed on-site. GST applies on private medical services. Public hospital Specialist Outpatient Clinics (SOC) visited via a polyclinic or GP referral letter cost S$30–80 for Singapore Citizens after subsidy, though non-urgent waits run 4–12 weeks. For any planned procedure, request a written financial counselling estimate that splits insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit. Healthmark Family Clinic Pioneer is listed at a mid-range price point. Contact the clinic directly to confirm current consultation fees and any after-hours or weekend surcharges. See the full GP & 24-Hour Clinics cost guide for Singapore →
Is Healthmark Family Clinic Pioneer MOH-licensed and how do I verify the doctor?›
No regulatory licences are currently on file for Healthmark Family Clinic Pioneer on KakiList. Every legitimate GP clinic should hold an MOH Healthcare Services Licence under the Healthcare Services Act — verifiable on the MOH licensee directory online. Every practising doctor must also appear on the Singapore Medical Council (SMC) public register at smc.gov.sg, where you can confirm registration status and any disciplinary history. Before your visit, search for the clinic name on the MOH licensee directory and the consulting doctor's name on the SMC register. Neither alone is sufficient — both should return active, current entries. If either cannot be confirmed, contact the clinic directly and ask for the licence number and the consulting doctor's SMC registration number in writing. Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
How do I use MediSave or insurance at Healthmark Family Clinic Pioneer?›
Integrated Shield Plans (IPs) layered on MediShield Life cover most private specialist consultations, day surgery, and inpatient stays subject to the plan's deductible, co-insurance, and rider rules. For GP visits, coverage depends on whether the clinic is on your insurer's outpatient panel — confirm this directly with your insurer before your visit. MediSave can be used for outpatient care under the MediSave 500/700 withdrawal limits (S$500/year general outpatient, S$700/year for Chronic Disease Management Programme conditions including hypertension, diabetes, hyperlipidaemia, and others). Ask the clinic whether it participates in CDMP, as this determines whether your chronic condition visits qualify. Separate MediSave limits apply for outpatient cancer treatment and kidney dialysis. For any planned procedure, request a financial counselling session before proceeding — a written itemised pre-treatment estimate splitting insurance payout, MediSave deduction, and out-of-pocket cost is standard practice and prevents billing surprises after the fact.